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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4312 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer for its overall performance, perfect size, and amazing capacity. Many appreciate the convertible feature and simple temperature control, as well as its quiet operation and dual functionality. However, some customers have expressed concerns about the non-reversible door design and the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,312 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my wife and me. Works perfect. Fits perfect in our garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best one i ever owned we had a box one always had ice everywhere this one is great being frost free

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works really well. Love the fact we can use as a freezer or fridge

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this freezer! We have loved it! It has amazing storage!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic! We're thrilled to hear you're loving your freezer and that it's providing you with amazing storage. Thank you for your positive feedback! If you need any assistance, please call 1-877-467-4289. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I like the temperature display on the outside. Delivery was very professional

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're pleased to hear that our product works great for you and that you appreciate the temperature display on the outside. It's also wonderful to know that you had a professional delivery experience. Your satisfaction is our top priority.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Great appliance - freezer use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been very happy with the freezer. Keeps things cold, no issues with freezer burn. Lots of rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Quiet and is amazingly cold I love my new fridge a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sleek, Quiet and is amazingly cold I love my new fridge and will definitely buy another one soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer works amazingly and I am so happy, that I purchased it. The men who delivered the freezer were very nice and explained how to operate the freezer/refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted an upright freezer so things wouldn't get buried in the bottom. This freezer fits the bill perfectly. It works great and the quality is good also. It has a really tight seal which is perfect for a freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product runs great had for over a year now never any problems

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're delighted to hear that the product has been running great for over a year without any problems. Your satisfaction is important to us. If you have any further comments or need assistance, please feel free to reach out.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Just what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, perfect size. Cooled down really fast when we plugged it in- ready to put food in the freezer in just a couple hours. It’s worked really well for us- so much better than our deep freeze.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Perfect size for me and my needs. I love the fact that it’s convertible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer! Have had it for more than a year and still happy with the purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, NoraJ, for your positive feedback on the Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're glad you're still happy with your purchase after more than a year. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great upright freeze. 100% satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upright freezer. We have been purchasing 1/4 cows and 1/2 pigs and didn’t want t chest freezer. Items tend to get lost in the bottom. Having this upright freezer has made it a breeze to organize meats by cuts and the vacuum assist door that kicks in after closing is a nice touch

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, SteveK, for sharing your experience. We’re thrilled to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer has made organizing your meats more convenient. The upright design and vacuum assist door are great features for efficiency, and we’re glad they’ve been beneficial for you. We appreciate your support and look forward to providing more reliable solutions. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect for our needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love this garage freezer/refrigerator. Our sales representative, Linda, was very informative with the sale and setting up the delivery. The delivery was on time and the two guys set it up exactly where I wanted it. Operation (changing modes) is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new freezer. This nee addition to my house gives me added room for extra food.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KennethM,

      Thank you for your wonderful review! We're delighted to hear that you love your new Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that it provides you with added room for extra food and meets your needs perfectly.

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it. Excellent size. For me only problem is that you have to pull the door hard

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greatt value for money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo fridge/freezer is sturdy, well built , works great and has great storage. Highly recommended.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you find the combo fridge/freezer sturdy, well-built, and effective with great storage capacity. Your recommendation means a lot to us, and we are glad that the product meets your needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the delivery guys were on time and very helpful and professional and polite.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification! We're pleased to hear that it works great for you and that the delivery team was on time, helpful, professional, and polite. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new freezer! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer/fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's larger than I expected in a good way. Definitely needed the space and I love that the controls on the fridge can be locked and great feature when you have kids

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback on the Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're delighted to hear that the size has exceeded your expectations and that it has provided the additional space you needed.

      It's great to know that you appreciate the locking feature on the fridge controls, especially for families with children. Your insights are invaluable, and we hope you continue to enjoy your appliance for years to come.

      If you have any further questions or need assistance, please don't hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia