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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 4,305 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as a freezer and it suits my needs perfectly. It looks and works great. Nice to know I could use it as a fridge if I want to. Didn't know that was possible. Very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Deep Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer with accurate description I would purchase it again

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your recent purchase of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer from Best Buy. We are thrilled to hear that you are satisfied with the product and found the description to be accurate. Your positive feedback and willingness to purchase again are greatly appreciated.

      If you have any further questions or need assistance, please do not hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Wonderful item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s wonderful, to much space inside but perfect for a small garage, I love the lights inside and the option to set the temperature as a freezer or fridge also have a blast chiller option to set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase! Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge/freezer and the versatility it provides. I use it for cakes & I'd give it 5 stars if I could get it to be a little less humid inside. I also wish the height of the shelves were more options with how the height of the shelves can be adjusted since I have to fit cake boxes & tall cakes inside. Still a great purchase though. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Freezer so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about purchasing this unit after reading the negative reviews as this is an upgrade from a smaller Insignia freezer. So far a month in using it as a freezer, I have not had any issues. I did purchase a freezer alarm to notify of any drastic temperature changes to prevent spoilage that some of the reviews had. It is consistently at a negative temp even in the history. So far, I’m happy!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Refrigerator/freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator/freezer. If we need a freezer we have one, if we need a refrigerator we can change it to a refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great little freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is perfect for extra freezer space. I love that it stores food vertically where i can easily see it, and that it is self defrosting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good little freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working great. I just wish it has a door lock for child protection. Although the door is hard enough to open that small children should not be able to open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, can also be used as a refrigerator. Love that I can now see exactly what I have.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the size we needed. The freezer is unique and perfect for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Insignia with lots of frigid air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleek design of the Insignia. It runs quietly and has plenty of usable storage space. When the door closes it locks automatically, a nice safety feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator or Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a flexible convertible freezer or refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Freezer at a Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer for a good price. It fits nicely in a small space but has plenty of room to organize what I have bought. The interior light makes it easy to locate what I want.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Dave! We're delighted to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is fitting nicely in your space and providing ample room for organization. It's great to know that the interior light is making it easy for you to locate items. If you have any further comments or need assistance, please don't hesitate to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, keeps very cold, door seals very tight.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Obsessed with it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, pretty decent size, absolutely love it. I’d recommend it for those who has small freezer to put some extra ice cream and veggies!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room for everything I need!! Fits perfectly where I needed it to go.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. Versatile perfect for our needs. Love the layout. Easy to see what's inside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    13.8 stand up freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer arrived in perfect condition really good looking unit and was at 0 degrees in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer. Great delivery service. We’re very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed and priced was the best in town.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive feedback about the freezer! It’s great to hear that it met your needs and was competitively priced. If you have any more thoughts or need further assistance, feel free to reach out! - Carl | Insignia Products BBY-ExBrand_Insignia

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