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Customer Ratings & Reviews

$479.99
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Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4349 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 4,349 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy with purchase.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra freezer space and this is exactly what we needed. Looks very nice too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback! We're thrilled to hear that our Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is meeting your needs for extra freezer space. It's great to know that you’re also pleased with its appearance!

      If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and hope you enjoy your new freezer for many years to come! BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greatt value for money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo fridge/freezer is sturdy, well built , works great and has great storage. Highly recommended.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you find the combo fridge/freezer sturdy, well-built, and effective with great storage capacity. Your recommendation means a lot to us, and we are glad that the product meets your needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Fridge and Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, can be used as a freezer and an extra refrigerator when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great addition for freezer needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for and size is perfect. I have had no issues and operates as stated! I like I can switch between refrigerator and freezer. Installers were great!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Great combination of refrigerator/freezer ⭐️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Best purchase of the year! You can use it exclusively as a freezer or refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ..I do not have to lean over to get my food out the freezer..great delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome to the 21st century!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is a big step-up from our previous, same-size, upright freezer. These are the new features we are LOVING: *self-defrosting *interior light *exterior temperature display with touch-control *pull-out drawer *wheels (bottom rear—in addition to the leveling legs on bottom front) for easier moving *more energy efficient *flexibility: use as as a backup fridge if needed *quiet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer! Have had it for more than a year and still happy with the purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, NoraJ, for your positive feedback on the Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're glad you're still happy with your purchase after more than a year. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    wonderful system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this system to replace a different brand that stopped working, and could not be happier with the choice. It has been working great since we hooked it up. And the temperature display on the door is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new freezer. This nee addition to my house gives me added room for extra food.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KennethM,

      Thank you for your wonderful review! We're delighted to hear that you love your new Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that it provides you with added room for extra food and meets your needs perfectly.

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the delivery guys were on time and very helpful and professional and polite.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification! We're pleased to hear that it works great for you and that the delivery team was on time, helpful, professional, and polite. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new freezer! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great garage freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one that arrived was dead on arrival but I have to hand it to Best Buy's customer service. They easily helped me get this resolved. The freezer does what it should. All is operating correctly. Plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this freezer! We have loved it! It has amazing storage!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic! We're thrilled to hear you're loving your freezer and that it's providing you with amazing storage. Thank you for your positive feedback! If you need any assistance, please call 1-877-467-4289. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in and let it cool for a day. Set it to 0 deg. With a WiFi thermometer, it stays at that temp +- 3 degrees. I can see it run its defrost cycle every 2 days. Great freezer for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Small Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best small freezers I have come across in 30 years . Quiet, Efficient and well designed. Rated as the lowest energy users for its group, $47/year. Must have good side clearance, as the heat dissipating coils are in the sides of the unit. Has front digital temperature readout and controls, no need to open the door to change temperatures or find out how cold the unit is.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GREAT ALL AROUND PURCHASE!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the glass shelves and the storage bins on the door. There is more room inside this freezer than we originally thought. Worked perfect out of the box and got down to freezing temperature very quickly. Placed in the garage for easy access. Upright freezers are hard to come by because of the pandemic and this one was available to order, which we received within a week. Curbside service was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid fridge / freezer. Reliable and easy to use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your review! We're happy to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is meeting your expectations. It's great to know that you find it reliable and easy to use. Enjoy your new appliance! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Freezer for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and setup was on schedule, and removal of our old refrigerator went without any issues! We have had the freezer for over a month without any issues!!! We love it! Thank you BestBuy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Insignia freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works excellent, smaller than our last freezer, yet has more space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product runs great had for over a year now never any problems

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're delighted to hear that the product has been running great for over a year without any problems. Your satisfaction is important to us. If you have any further comments or need assistance, please feel free to reach out.

      Keith | Insignia Support BBY-ExBrand_Insignia

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