Customer Ratings & Reviews
- Model:
- NS-UZ14WH0
- SKU:
- 6336451
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. Many appreciate the convertible feature and find the electronic temperature control simple to use, as well as noting its quiet operation and dual functionality. However, some customers have expressed concerns about the door design not being reversible and the shelf material's durability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Great Space, Small Footprint
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for a small footprint. Keeps things cold and holds temperature very well. Recommend particularly for smaller spaces or as a freezer that is somewhere that might not have as much temp control (garage/basement/etc)
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Door design
Good Freezer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far, holds temp. Door is a little hard to open
I would recommend this to a friend Excelent upright Freezer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent upright Freezer. The service and delivery was smooth and easy process.
I would recommend this to a friendGreat unit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Have had the unit for about a month. The versatility of freezing or refrigerating is handy, just not sure how you’d switch efficiently? The door seals really well? You almost need two hands to open the door.
I would recommend this to a friendBack Up Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the reviews that I read stated that it would freeze everything. Luckily I have not had that issue. I keep it set on 35 degrees. I bought this as a second freezer but end up using it as a refrigerator because it stopped working. Little did I know that the fridge that I ordered would be on backorder for two months. It is small to be a fridge for a family of 5 but we are making it work.
I would recommend this to a friend- Pros mentioned:Overall performance
Freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well as designed. Easy to set up and is functioning perfectly.
I would recommend this to a friend - Pros mentioned:Convertibility
Freezer or Refrigerator?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this convertible freezer/refrigerator! Rather than deciding whether to use it as one or the other, I purchased 2! Now I have a stand-alone freezer and a stand-alone refrigerator in my garage for extra food/drinks. Absolutely love that you can convert the unit into either a freezer or refrigerator :)
I would recommend this to a friend - Pros mentioned:Size
Perfect Addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for extra freezer room and it is perfect. It matches the appliances in the house, it is large yet not bulky
I would recommend this to a friend - Pros mentioned:Capacity
Great buy for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and modern design and works well a garage freezer. Ample space for storage of different sized items.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, KennyO, for your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're delighted to hear that you appreciate its sleek and modern design, as well as its ample storage space. It's great to know that it works well in your garage. Your satisfaction is important to us! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336450.p?skuId=6336450
upright deep freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded my chest freezer to an Upright. Love it. I have all my meats separated and can now easily find everything in the deep freeze. The temp display is perfect enhancement. on a daily deal sale, the price was perfect also.
I would recommend this to a friendBest customee service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one was damaged. Best buy took care of it right away, with no issues and had the new one delivered 48 hours later. That to me was taking care of your customer..
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Excellent product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of room to be a freezer I really like it. Excellent product
I would recommend this to a friend - Pros mentioned:Overall performance
Nice Freezer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer! Worked perfect on plug in. Fits nicely in the garage. Love the locking features and the alarm if you leave the door open very handy.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, MaryV! We're thrilled to hear that you're enjoying your new Insignia™ Upright Freezer. The locking features and door alarm are certainly handy additions. We appreciate your business and hope you continue to enjoy your freezer for years to come. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Best Buy. - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Convertibility
Great freezer/refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this freezer as a back up to my home refrigerator/freezer. Found out when it was delivered that if you no longer need it as a freezer you switch it to refrigerator mode. Pretty neat. Its only one large cabinet and can only use it in one of the two modes at a time.
I would recommend this to a friend - Pros mentioned:Overall performance
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, I love the versatility of freezer to refrigerator by push of a button!
I would recommend this to a friend - Pros mentioned:Capacity
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, plenty of space. Exactly what I was looking for in a freezer for extra food storage! I keep it in my basement and it was super easy to install.
I would recommend this to a friend - Pros mentioned:Capacity
Just Right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good upright freezer may be hard to find but this is it. Delivery was 3 days after purchase. Setup service was eazy peazy. Love the in door shelves. lots of interior space and I can see everything, I don't have to dig for food, I just reach. I placed in my garage, my circuit goes out at times so I also like that the temp is displayed on door
I would recommend this to a friend - Pros mentioned:Convertibility
Stainless on front ONLY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was such a hassle catching this in stock bc I wanted the stainless version since it was going in my basement. It was delivered, which I paid extra for even though it said free shipping on orders $399+, some scratches on it, a good ding in the side where the guy delivering pushed it into a part of my wall that is concrete block & scratched/dented a quarter sized hunk out of it. ONLY THE FRONT IS STAINLESS FYI. Had I known it was only the front that was stainless I wouldn’t just bought the white one for cheaper. The fact it can do freezer OR refrigerator is great!
I would recommend this to a friend - Pros mentioned:Capacity
Perfect Garage Fridge/freezer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product had been great to alleviate space in our smaller kitchen freezer. We are going to buy a second one to use as a garage fridge.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jess! Thank you for your feedback on the Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're delighted to hear that you are pleased with the product. Your satisfaction is our top priority. If you have any questions, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336451.p?skuId=6336451
So many things to love about this freezer!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Freezer! When I open the door, a chime goes off & the outside information system gives me the internal temperature. I also love the continuous defrosting feature! There is a lot of space between the solid clear racks plus the inside door holders are secured so they won’t fall off when the door opens. And yet they are easy to remove!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback about the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We are thrilled to hear that you are enjoying its features, especially the chime alert and the internal temperature display. It's our goal to enhance user experience, and we're glad that these features are making a positive impact for you.
We designed the continuous defrosting feature to provide convenience and ease of maintenance, and it's wonderful to know that you appreciate it. We also put a lot of thought into the storage design, ensuring that the racks and door holders are both secure and user-friendly.
Your satisfaction is very important to us, and we appreciate your support and feedback. If you have any further suggestions or questions, please don't hesitate to reach out.
Thank you for choosing Insignia!