Customer Ratings & Reviews
- Model:
- NS-UZ14WH0
- SKU:
- 6336451
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. Many appreciate the convertible feature and find the electronic temperature control simple to use, as well as noting its quiet operation and dual functionality. However, some customers have expressed concerns about the door design not being reversible and the shelf material's durability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Lman Cote owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great way to save on food and keep it fresh FREEZE IT !!!! Just the right size. The price was right
I would recommend this to a friend fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love it and ot easy to use i recmoned this fridge to my frind all buy again
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification. It's great to hear that you find it easy to use and that you love it enough to recommend it to your friends. If you have any further comments or need assistance, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
So far the food is staying frozen.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a replacement quick, many places we checked wouldn't be able to deliver for a few weeks which was not acceptable. I wasn't familiar with the Insignia brand, but doing some quick research it is supposedly made by Haier which makes the GE freezers. In comparing with the GE model it cosmetically is pretty much identical but for $150 or so less I'll go with the lesser known name. So far it is working fine 23 days and counting.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We hope that you are enjoying your upright freezer! We know that being able to trust a unit like this to keep your food cold is very important and so, please know that if you ever have any question about your unit, you can contact us on he link below and we will gladly help you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Capacity, Size
Garage Freezer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer is nice and big. It can store alot of freezen foods and ice creams.
I would recommend this to a friend - Pros mentioned:Convertibility
Just as described.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I needed. Delivery was awesome. I love the fact that there is an option to use it as a fridge or a freezer as we all know our needs change.
I would recommend this to a friend - Pros mentioned:Convertibility
Insignia 13.8 Freezer/ Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, setup. Can be converted from one mode to another. Best feature is locking .
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome freezer for a great price !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome freezer for a great price. Delivered on time and installed by the two guys. Great that the same price got us the metal finish instead of the white finish. Looks great in our garage !!
I would recommend this to a friend - Pros mentioned:Size
Awesome midsize freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer, perfect mid size freezer! I needed a second freezer but didn’t want the large one. This one was perfect.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GabrielleB, thank you for taking the time to share your feedback! We’re thrilled to hear that the Insignia™ 13.8 Cu. Ft. Convertible Upright Freezer is the perfect size for your needs. It’s great to know that it suits your requirements as a second freezer. If you have any more insights to share or need assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336450.p?skuId=6336450
- Cons mentioned:Door design
Very good garage ready freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase and looks great. I set this up in freezer mode. Cools great and no frost. Doors are a little tough to open. I am assuming it is because of the air tight sealing.
I would recommend this to a friend Outstanding buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. This freezer was the answer we were looking for for our additional food storage. Not to big and not to small. Additionally, my wife likes the versatility of the freezer/refrigerator combination -- this really makes a lot of sense. When you close the door it is a little hard to open because it seals so good, but my wife handles it really well. My son just bought one and really likes it too.
I would recommend this to a friend- Pros mentioned:Overall performance
Love this convertibility on this refrigerator or f
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with this refrigerator or freezer whichever you need. We have it in our garage and works well for all the overflow beverages!
I would recommend this to a friend - Pros mentioned:Capacity
Perfect size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every year i buy 1/2 a cow, this freezer is olenty big to store that plus many other frozen food items. The quick freeze is a great option to help get colder faster
I would recommend this to a friend The Perfect Freezer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are delighted with our Convertible Upright Freezer. We downsized from the larger one we had. Since our children are all on their own, this one is right for us.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MargoS, thank you for your fantastic review. We are also delighted to hear that you are satisfied with your Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - Stainless Steel. Rest assured that we will continue to provide the best and excellent service. Feel free to ask if you need further assistance! -Yanne | Insignia Support | https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336450.p?skuId=6336450
- Pros mentioned:Size
Insignia freezer.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I have purchased this freezer, buying this one for my son for his new home. Excellent product, perfect size for us.
I would recommend this to a friend - Pros mentioned:Overall performance
Buy with caution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The use of the unit is as its intended, but the packaging needs improvement. The unit was damaged inside the box, but the box showed no signs of damage. The plastic drawer was broken. as for the functionality of the unit. Its perfect
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 13.8 Cu. Ft. Upright Freezer. We appreciate your feedback and will pass it along to the appropriate team for further review. In the meantime, we recommend purchasing with caution and checking the unit thoroughly upon delivery. We're glad to hear that the functionality of the freezer is working well for you. If you have any further concerns or need assistance, please don't hesitate to reach out to us. Thank you for choosing Best Buy. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good PRoduct.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THis is a great pruduct! Very easy to operate. It was a little hard to get level due to the wheels on the back.
I would recommend this to a friend- Pros mentioned:Capacity
Great combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has great storage and I like that it can be a freezer or refrigerator
I would recommend this to a friend - Pros mentioned:Overall performance
It just works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fully plug and play. Works great in my garage, even in the Oklahoma heat. Couldn’t be more satisfied.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AustinR,
Thank you for your review! We’re thrilled to hear that your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is working great for you, even in the Oklahoma heat. It’s wonderful to know that you’re fully satisfied with its performance. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336451.p?skuId=6336451
- Pros mentioned:Convertibility
Great vertical freezer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer and fridge combo. We are using this to store frozen food. Instead of buying horizontal storage, this was a better option.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AnuragK! Thank you for your feedback on the Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification! We're delighted to hear that you are pleased with the product. Your satisfaction is our top priority. If you have any questions, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336450.p?skuId=6336450
Upright convertible freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the value for the price. Good to have the option of converting from freezer to fridge. Storage shelves in the door is also nice.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, Nick! We're glad to hear that you're pleased with the value and versatility of your Insignia™ convertible upright freezer. The storage shelves in the door are definitely a convenient feature. If you have any questions or need assistance in the future, feel free to reach out to us. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336451.p?skuId=6336451