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Customer Ratings & Reviews

$479.99
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Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4349 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 4,349 reviews
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a floor model during onset of Covid outbreak. This upright freezer/refrigerator combo has been fabulous! Our family of four was able to stock up on food which prevented less social interaction at the onset of a pandemic and this freezer continues to work magnificently. Quick freeze mode helps freeze foods fast which prevents frost bite.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what we were looking for. We replaced a chest freezer and it was difficult to reach the bottom and when even half full you couldn’t see what was underneath. This standup is small and compact and just perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little freezer. Enough room to help keep many items frozen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome midsize freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, perfect mid size freezer! I needed a second freezer but didn’t want the large one. This one was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great upright deep freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It has a lot of space and locks automatically and is very quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer does a great job, keeping frozen food frozen. We put a couple of 1 gallon jugs of water and within a few hours they were frozen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer! Especially for the price!! We had looked at more expensive upright freezers that offered no more than this one, I would highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best freezer ever…easy to understand and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Garage Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation in garage went perfect and Delivery personnel were awesome. The Freezer works great so far, have had it just about 7 weeks, so far so good. Replace a 1980 Kenmore chest freezer so this is delightful not having to bend over to find anything! Ample shelving!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. It is a great size, bright lighting. I love having the drawers at the bottom. It fit our budget. It was easy to install and delivered on time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lman Cote owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to save on food and keep it fresh FREEZE IT !!!! Just the right size. The price was right

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looking nice and running well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the stainless steel and it looks very nice with the small control panel with analog which is also convience to have there. The freezer has been doing what it’s supposed to do so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mikey likes it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and has for two years now so yes Mikey likes it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It's great to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification has been working well for you for two years! It sounds like a reliable and efficient appliance. If you have any other questions or need further assistance, feel free to ask! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome combo fridge freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first. It took two days to get cold enough to freeze 7 one gallon water containers (I wanted to test it out before loading it with expensive groceries) Slowly started replacing the ice with food and I’m very happy to have the extra freezer storage. Freezer has a strong suction. I have to hold the top of the unit as I pull the door or else I’ll pull the fridge forward.Best buy did deliver the unit and I watched them take it out of the box, the fridge was dirty. Dirt and smudges all over. A few black scrapes along the bottom of the door. But with the pandemic and freezer being difficult to find, I didn’t complain. It’s going in the garage anyway. I haven’t test out the fridge setting. I think with the clear shelves, it’s kinds set up nicely for that. The shelves do kinda get frosty/ icy on the freezer setting.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi , Allow me first to thank you for taking the time to share your feedback about our Convertible Freezer/ Refrigerator. We are really glad to read that you like it, and believe us that your comments will help us to deliver you a premium quality in our products. Please feel free to contact us at anytime, and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Not Pretty but reliable in the hot garage.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it for about a year and a half. It has survived 2 summers in a Texas garage, with this past summer being one for the record books. It's not much to look at but it does its job for freezer overflow items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Great Freezer/Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as described! Can change temps from freezer to frig as needed.

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door is pretty hard to open, so I put a block on the back to hold it in place. I would rather it have a ready good seal, than be easy to open and not a tight seal. Important for a freezer! Love the freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue was the delivery process - promised date and time - lost work - the claim was the truck broke down - another day and time established... it happens when Best Buy uses another company to deliver - otherwise - very happy with the freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Recommended to everyone. Great product

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, OlhaM! We're glad you're happy with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Bought for upright freezer to go side by side.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really loved the upright convertible Freezer/Refrigerator we bought mainly as a refrigerator in the past. We bought this one to set side by side the other one we have to setup as a freezer. It is a little different in a few ways to the previous model, in that the lighting is much better, and the dividers are plexiglass instead of plastic covered metal. The plexiglass does seem to be a very good quality one though, heavy, and very sturdy. It has a nice feature in that it can flash freeze things going below -13 degrees Fahrenheit. We have 4 freezers, and this is by far the best one we have gotten. Love the fact, it will send me messages if the temperature goes to high, or somebody leaves the door open too long.

    I would recommend this to a friend
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