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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4306 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 4,306 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So great I purchased a second one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the beverages in the basement. I have the same exact model as a freezer in the garage

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freezer works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Good for the garage when you have a small kitchen freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got cold fast. Held a side of beef with room to spare. Like the thermometer right at eye level.

    I would recommend this to a friend
  • Cons mentioned:
    Shelf material

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using as a freezer right now and it has been exactly what we were looking for. The glass shelves makes keeping things on them hard, so we bought plastic baskets for inside and it worked like a charm.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great seal and stays cold without power I have no bad things to say

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! Smooth going and great size for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia, convertible, freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is perfect! Excellent quality and it’s convertible to refrigerator. I love it.!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Handle broke after a few months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in February 2023 and the bottom of handle broke off a few months later in September but the company is working with me for a resolution. Freezer works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I’m looking for for my garage a freezer

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia upright freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage, fits well in our garage taking up minimal space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great in our food trailer when we have fundr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the refrigerator at fundraisers & freezer between fundraisers

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Chief1.

      I want to take a moment to appreciate the time you took to share this review of our Upright Convertible Freezer with us. It is always encouraging to read this type of comments and they allow us to continue striving to provide only the best products to our customers.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Needs better packaging

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It's been a week of having the unit and it's doing what it is supposed to. Honestly would love to give it 5 starts but it came damaged with one of the door shelves having broken off. I was able to fix it with some J-B Weld but piece of advice: if you are going to pick it up directly from the store open the box and take a look at it before driving away. I live 2hrs away from the closest Best Buy and support wanted me to drive it back to exchange it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this product for 2 weeks and so far, I’m in love with it. I named her Nikki lol. It is quiet and holds all the food we need. It don’t take up much space in my living room/ dining room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Standup freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good freezer. Plenty of room for your frozen food. It's also easy to locate the items you're looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New upright freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is smaller than our old freezer but adequately holds all our food. I like that we can see the temperature of the freezer on a screen on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and design of this fridge. Use it as a freezer easy to store and grab items.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Convertible refrigerator:Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. We always have overflow and the best part is being able to convert it to a freezer for the winter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than the deep freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product so far using as freezer with no problems much better use than a deep freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to use can finally see in freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GARAGE READY FREEZER

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this freezer/frig. I've had it for several months, in my garage, and haven't seen a change in my monthly electrical bill. This point speaks to the fact that it's definitely energy efficient in my GARAGE, during the Southern heat! I LOVE, LOVE, LOVE my freezer!

    I would recommend this to a friend