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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4312 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. Many appreciate the convertible feature and find the electronic temperature control simple to use, as well as noting its quiet operation and dual functionality. However, some customers have expressed concerns about the door design not being reversible and the shelf material's durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 4,312 reviews
  • Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door is pretty hard to open, so I put a block on the back to hold it in place. I would rather it have a ready good seal, than be easy to open and not a tight seal. Important for a freezer! Love the freezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer and energy efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family freezes more than we refrigerate so this helps a lot when we buy in bulk. Especially during the COVID-19 pandemic times... glad we got it before stuff hit the fan!! Didn’t make my electric bill soar either!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything we hoped it would be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it as a stand alone upright freezer and it works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly what I wanted. It works well I really like it. The one part I hate is it beeps/chimes anytime you open the door. There is no way to turn it off except put tape over the button. Other than that it’s a great price and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just went where you wanted and arrived. Easy to use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're glad to hear that the Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification met your expectations. It's great to know that it was easy to use and arrived just where you wanted it. If you have any questions or need further assistance, feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice size freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this in the freezer mode and have been happy with it. The size is ideal for a one-person home! I purchased a thermometer for use inside the freezer, as the display on the front of the door reflects what the freezer temp is set for, not what it actually is. So far, there is no discrepancy...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for use as freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Place in backyard in an enclosed greenhouse to protect against weather. Lots of usable room and all items easily accessible, which is the biggest issue with normal freezer chests. So far working perfectly as a back up freezer. All items perfectly frozen without any frost. Have not had any issue at all.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Extra Refrigerator Space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item. It allows me to have extra refrigerator area. I have a side by side and there is not enough space, to I love having this extra refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! The temps stay consistent and it doesn't run constantly to maintain temps in a hot garage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Purchase pick up was smooth and easy. Couldn't be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quality and Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, easy delivery. Delivery crew was great. I have a lot of luck with Insignia brand. Holds all my meat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer ...just the right size. Works perfectly and looks great too!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Fits so much and has completely changed our grocery game. With a family of 5 this is a must have. Price was great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your positive experience, Erin. We’re dedicated to providing the best Freezer, and your feedback motivates us. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great utility for cold stoage.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our garage refrigerator went out on us and instead of having it repaired, we replaced it with 2 of these. We set one up as a refrigerator the other as a freezer. These are working GREAT and we have a lot more cold storage now. Highly recommend these for extra cold storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Very spacious and easy to control the temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, no issues. Easy set up, lots of storage

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not recommend this freezer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps a stead temperature and has more room and shelving than expected. The only issue I have is that the door does not close all the way unless you put some effort into it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. Its just what we need! The capacity limit is amazing.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're thrilled to hear that the freezer meets your needs and that you're impressed with its capacity. Your satisfaction is our top priority.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Buy is the Best!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a larger chest model freezer to this upright model fit our circumstances perfectly. Everything regarding Best Buy’s service was equally excellent. Very happy with the entire process.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great freezer. Very spacious and serves its purpose.

    I would recommend this to a friend