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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4312 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. Many appreciate the convertible feature and find the electronic temperature control simple to use, as well as noting its quiet operation and dual functionality. However, some customers have expressed concerns about the door design not being reversible and the shelf material's durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 4,312 reviews
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a floor model during onset of Covid outbreak. This upright freezer/refrigerator combo has been fabulous! Our family of four was able to stock up on food which prevented less social interaction at the onset of a pandemic and this freezer continues to work magnificently. Quick freeze mode helps freeze foods fast which prevents frost bite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on freezer. Quick delivery and easy store pickup.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TimB,

      Thank you for your review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're glad to hear that you found it to be a great deal and that you had a positive experience with the quick delivery and easy store pickup. Your feedback is much appreciated! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little freezer. Enough room to help keep many items frozen.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Insignia 13.8 Cu Ft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Converts to either fridge/freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear TracyS,

      Thank you for your fantastic review! We're thrilled to hear that you find the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer worth every penny. It's great to know that the convertible feature between fridge and freezer is working well for you. If you have any questions or need further assistance, please feel free to reach out. Enjoy the versatility and convenience! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As good as the expensive ones! Probably better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, just as good as the expensive brands. Bought one of those a few years back and it didn’t last. Go with this one!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best freezer ever…easy to understand and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. So worth the price. No problems and have had it going on 6 months. NO frost problems at all and we keep this in our garage and we live in Florida so humidity is a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great upright deep freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It has a lot of space and locks automatically and is very quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appears to be a good value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and does not cycle excessively. So far, so good. There’s a handy digital display on the door that’s programmed to display the internal temperature setpoint - a nice touch, but would be nice if it displayed the actual internal temperature somehow.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked flawlessly since purchase! Wife loves it so i love it…

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that the product has worked flawlessly since your purchase. It’s wonderful to know that your wife loves it, and that makes you happy too. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Good price. The convertible feature is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome combo fridge freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first. It took two days to get cold enough to freeze 7 one gallon water containers (I wanted to test it out before loading it with expensive groceries) Slowly started replacing the ice with food and I’m very happy to have the extra freezer storage. Freezer has a strong suction. I have to hold the top of the unit as I pull the door or else I’ll pull the fridge forward.Best buy did deliver the unit and I watched them take it out of the box, the fridge was dirty. Dirt and smudges all over. A few black scrapes along the bottom of the door. But with the pandemic and freezer being difficult to find, I didn’t complain. It’s going in the garage anyway. I haven’t test out the fridge setting. I think with the clear shelves, it’s kinds set up nicely for that. The shelves do kinda get frosty/ icy on the freezer setting.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi , Allow me first to thank you for taking the time to share your feedback about our Convertible Freezer/ Refrigerator. We are really glad to read that you like it, and believe us that your comments will help us to deliver you a premium quality in our products. Please feel free to contact us at anytime, and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Insignia 13.8 Cu Ft Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got cold really fast and holds its temp. We will see how well it holds up when summer hits.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're glad to hear that it got cold quickly and maintains its temperature well. We appreciate your patience as you test its performance during the summer. Your satisfaction is important to us, and we value your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great small freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had installed today. Old freezer had to be defrosted. This one in smaller but is a better size for us. Has child lock on it which will keep our little great grandkids from opening the door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insigna 13.8 Cu Ft Garage Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Freezer was deliver and set up in our garage. It has been working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Great Freezer/Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as described! Can change temps from freezer to frig as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Roomy Freezer/Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer/refrigerator to replace a chest style freezer. I chose the Insignia brand because I had experience with this brand and have not had any issues. I have had it about a month now and am really glad that I replaced the chest freezer with the standup type. It's really roomy and I would definitely buy this brand again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for upright freezer to go side by side.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really loved the upright convertible Freezer/Refrigerator we bought mainly as a refrigerator in the past. We bought this one to set side by side the other one we have to setup as a freezer. It is a little different in a few ways to the previous model, in that the lighting is much better, and the dividers are plexiglass instead of plastic covered metal. The plexiglass does seem to be a very good quality one though, heavy, and very sturdy. It has a nice feature in that it can flash freeze things going below -13 degrees Fahrenheit. We have 4 freezers, and this is by far the best one we have gotten. Love the fact, it will send me messages if the temperature goes to high, or somebody leaves the door open too long.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia 13.8 stainless steel upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this upright freezer for more than a month now and my family and I are loving it. The shelves are spacious enough for when we buy meat in bulk. Love the door shelves as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy efficient frost free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't dislike anything in my garage it has a nice coat of paint, my wife loves it

    I would recommend this to a friend