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Customer Ratings & Reviews

$479.99
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Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4349 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 4,349 reviews
  • Rated 5 out of 5 stars

    Exactly what we wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the upright feature for ease at finding what we need without digging. My wife is very short , so she loves that. We are pleased with the freezer. BestBuy was helpful throughout our buying experience. Prompt, polite and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tgis was the best idea to buy this. Its so much easier then bending over to dig through my chest freezer. Love love love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just went where you wanted and arrived. Easy to use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're glad to hear that the Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification met your expectations. It's great to know that it was easy to use and arrived just where you wanted it. If you have any questions or need further assistance, feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value great product. The freezer does everything it is supposed to do.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It's fantastic to hear that you're enjoying the **Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer**! It sounds like it offers great value and meets all your needs perfectly. A reliable freezer is essential for keeping your food organized and accessible. If you have any specific features you appreciate or tips for maximizing its use, I’d love to hear more! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new freezer. It's so spacious! It can fit pizzas and still have room for something else in front of the pizzas. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek, clean, and spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! I love the space and shelves that are in it. This is my first convertible freezer/refrigerator. We are currently using the freezer side of it. Easy to move and level with the wheels(back) and the adjustment knobs on the front. It looks clean and sleek as well. Definitely a recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Fantastic freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great freezer or refrigerator, A lot of room good size

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good medium size freezer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the chest freezer now wishing I had kept both it’s a great freezer works really well could use more room the chest freezer would have been good for storing things and having a freezer that gets ice is good for power outages.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Excellant Freezer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to prepare for baby two to have space for freezer meals and breast milk. Love that it is perfect for when our boys are little and we need more freezer space. Then when they are older and eating us out of house and home we can turn it to an extra fridge! Great purchase and very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love this freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is the perfect size for a small family. It works well, looks good and freezes things pretty quickly. I really wanted one I could put in the garage - for this one, it is not recommended. So I put it in the basement. Small inconvenience but very glad I purchased it. It can also be used as an entire refrigerator if desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works in a pinch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a value purchase. It works perfectly fine as a freezer and a fridge. No need for a more expensive brand when this one performs just as well and for a great price. Have it in the garage and hardly makes a peep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and really well put together. We are very pleased with the price and the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer setting works great for us. So nice to not have to bend down into a chest freezer. I also appreciate that it can be a temporary refrigerator if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!!! Very convenient and versatile!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insigna 13.8 Cu Ft Garage Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Freezer was deliver and set up in our garage. It has been working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Good price. The convertible feature is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love the light and pull out drawer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the light inside the freezer and the pullout drawer. Also love that the temperature control is on the outside of the door and it's digital. Mine had a dent in front but Best Buy was reasonable in the discount they gave me for accepting it with a dent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good freezer. It's very roomy--I always need more freezer space around the holidays because I do a lot of baking. I like the outside screen so I can tell at a glance if the door isn't closed tightly. But it always is because it closes on its own once you let go of the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on freezer. Quick delivery and easy store pickup.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TimB,

      Thank you for your review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're glad to hear that you found it to be a great deal and that you had a positive experience with the quick delivery and easy store pickup. Your feedback is much appreciated! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure if I should get an upright or chest freezer. Very happy I picked up this upright. It is easy to see what is frozen and can switch over to a fridge if needed. I like thay there is an option to "flash" freeze something.

    I would recommend this to a friend
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