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Customer Ratings & Reviews

$479.99
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Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4349 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 4,349 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works quickly & perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this size freezer. Bought new custom home refrigerator/freezer built into kitchen counter size not enough freezer space. Put this in my laundry room & works perfect in size & appearance. We are very happy & would recommend this alternative to anyone that needs more freezer space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked flawlessly since purchase! Wife loves it so i love it…

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that the product has worked flawlessly since your purchase. It’s wonderful to know that your wife loves it, and that makes you happy too. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems so far. Its been 3 months temp hasn't changed i keep it in the garage. It looks great. We're in texas. Delivery was fast with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Freezer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not find a freezer in stock, Best Buy had this one, was not sure about it. Everyone I told it could be used as a freezer or fridge had never heard of this before. We have been very pleased froze food fast and has worked well. We bought it to store 243 lbs. of beef we had bought. We still have room to store other foods too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Little expensive but very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the freezer. It’s just the right Sz Nice room inside

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in August 2023, was delivered and put in place with no issues. it's in the garage and it has been super hot / humid in GA all month. Been running great so far. Very Happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Item....But.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item.. Works Great....only issue was the delivery guy dropped it off and wouldn't unbox and remove the cardboard said was not his job or require to do it and left even though it states it on delivery and he still refused

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job with delivery. I never thought this would be something I commented about. It was delivered intact with all packaging left in the delivery truck. I purchased a comparable refrigerator from a competitor a week earlier. Hands down, Best Buy our performed. Also, the features on the freezer are really neat!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Insignia 13.8 Cu Ft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Converts to either fridge/freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear TracyS,

      Thank you for your fantastic review! We're thrilled to hear that you find the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer worth every penny. It's great to know that the convertible feature between fridge and freezer is working well for you. If you have any questions or need further assistance, please feel free to reach out. Enjoy the versatility and convenience! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great convertible concept that can adapt to the needs of your household. Has primarily been an extra fridge (drink fridge) since purchase, but I love knowing we can have it as an extra freezer with the push of a button if we need freezer space suddenly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Prefect Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this product as an extra freezer. It was delivered in a timely manner and they men were very professional. Pluged it in waited a few hours as instructed and have been using it every since. I have not had any problems whatsoever. I would definitely recommend this freezer/refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Holidays leftovers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this combination freezer/freg before Thanksgiving to give extra freg. space for drinks and the leftovers. We will be buying another in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have it in my garage as an extra freezer and it has worked very well and has been able to put perform my whirlpool gladiator unit. Thinking about getting another one and replacing my whirlpool unit since that is always going out on me. Highly recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for use as a refrigerator.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because the bottom corner had been damaged and the frig would not level. Otherwise, it was excellent. Got to use it for about a week before it was returned. We used it as a refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This convertible freezer is great and we're using it as a refrigerator and it it so organized. Love this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra storage Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned the refrigerator for 1 1/2 years. Changed from freezer to refrigerator several times when I purchase 1/4 beef. Has performed very well. Glass shelves are nice as is the door storage and bottom bin.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi WilliamG! It’s great to hear how well your Insignia convertible freezer has adapted to your needs—especially with that 1/4 beef rotation! The flexibility to switch between fridge and freezer modes really shines in situations like yours. Glad the glass shelves and storage layout are working out too!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    A MUST have!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is awesome. I recommend it for all your family needs. I have kept my freezer needs organized, fully frozen, and its convertible (freezer/refrigerator) function came in handy when my main refrigerator broke. Saved the expense of replacing all that food, etc. 10* on 5* range!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great add on for the Garage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this refrigerator in our garage. We also have the bigger model set as a freezer and both offer us options for storing more drinks and food in the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, don’t buy anything else as this is the perfect freezer/ fridge combo you’ll need in your garage It’s the best and with the best price you’ll get.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great as second fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little appliance! We're using it as a second fridge for drinks, meats, and holiday overflow. It's been hooked up for a month and is doing the job well.

    I would recommend this to a friend
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