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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4312 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 4,312 reviews
  • Rated 5 out of 5 stars

    Much better than a freezer chest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my freezer chest with this upright freezer and it is so much easier to store my food. I don’t have to move things around to see what I have left in it. So much more convenient.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're glad to hear the upright freezer has made food storage so much more convenient for you. Being able to easily see and access everything without having to dig around is a big improvement, and we're happy it's working out so well.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Medium-Size Freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a new house. We had a large commercial size freezer in our old house. But we are now retired. This is freezer is perfect. It keeps our foods frozen. The door stays tightly closed. The vertical orientation makes items easier to place and to find when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and love the size and shape Does build up ice at the front tho And have to break it off

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the freezer for about a month and it has been performing flawlessly. We considered a chest freezer but we really like that this upright freezer allows easier access to the contents. We also appreciate that this freezer is very energy efficient and should not impact our electricity bill significantly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Fabulous freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes up very little space in my kitchen. Very spacious inside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Delivery. Works exactly as expected. We have a larger one, but it was out of stock when we needed to purchase this one. The smaller one was in stock. They look nearly the same, but there is a small difference in size. We like that you can use this for refrigerator or freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Perfect for extra room during hunting season or freeze vegetables from garden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works AMAZING well as a freezer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this unit setup as freezer and set it to -4*F. It has been working well at keeping all the meat and misc frozen items (pizza, noodle, ice packs etc.), well, frozen. The test came 7/8/2024 when we lost power due to Hurricane Beryl. We got power back on 7/13. When we check inside, to our surprise, only some of the food on the top 2 shelves defrosted. Anything below the 3rd shelf stays frozen. So, yes, I give this a solid 5 star.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're thrilled to hear that it has been performing exceptionally well for you, especially during a challenging situation like Hurricane Beryl.

      It's great to know that the freezer maintained its temperature effectively, preserving the majority of your food despite the power outage as it should. Your feedback highlights the unit's reliable performance and energy efficiency, which is exactly what we strive for.

      We appreciate your solid 5-star rating and support. If you have any further questions or need assistance, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems so far. Its been 3 months temp hasn't changed i keep it in the garage. It looks great. We're in texas. Delivery was fast with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best freezer I've ever bought it is nice list it is a great product that I bought from Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful freezer...lots of room! Does what a freezer should...

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Beverage Fridge for Garage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge for the garage. Size is perfect for more beverage focused owners, it cools appropriately, and looks sleek. My only downfall with this fridge is that it is only adjustable in the front so you may need an additional item to help it balance depending on where you have it in your garage.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    perfect size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice size and perfect for my place. perfect temperature

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Holidays leftovers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this combination freezer/freg before Thanksgiving to give extra freg. space for drinks and the leftovers. We will be buying another in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Functional and perfect size all around.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator/freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Converted to refrigerator. Has been working really well and provides good space! Would recommend to anyone who wants a freezer or refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in August 2023, was delivered and put in place with no issues. it's in the garage and it has been super hot / humid in GA all month. Been running great so far. Very Happy.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy shopping experience was user friendly and we are very satisfied with the customer service. This freezer is our second major appliance purchase from BB and we will go to them first when another purchase is necessary. This freezer is a welcome addition to our food storage options. We love the freezer/fridge option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works in a pinch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a value purchase. It works perfectly fine as a freezer and a fridge. No need for a more expensive brand when this one performs just as well and for a great price. Have it in the garage and hardly makes a peep.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upright freezer! Perfect for a single person. Just got it a short time ago and seems ok.

    I would recommend this to a friend