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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4312 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,312 reviews
  • Rated 5 out of 5 stars

    Exactly what we wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the upright feature for ease at finding what we need without digging. My wife is very short , so she loves that. We are pleased with the freezer. BestBuy was helpful throughout our buying experience. Prompt, polite and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great happy with my freezer service was great good store

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Fantastic freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great freezer or refrigerator, A lot of room good size

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good freezer. It's very roomy--I always need more freezer space around the holidays because I do a lot of baking. I like the outside screen so I can tell at a glance if the door isn't closed tightly. But it always is because it closes on its own once you let go of the door.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Works great for all needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to switch from freezer to refrigerator is amazing. No complications when we switched over to a freezer after storing food for the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good stuff!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - runs like a Rolex and love the versatility to use as a fridge or freezer,

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right size; fits great in my kitchen; finish matches my appliances. Plenty of interior space, door storage. Was concerned about the glass shelves but they are just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great convertible concept that can adapt to the needs of your household. Has primarily been an extra fridge (drink fridge) since purchase, but I love knowing we can have it as an extra freezer with the push of a button if we need freezer space suddenly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love this freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is the perfect size for a small family. It works well, looks good and freezes things pretty quickly. I really wanted one I could put in the garage - for this one, it is not recommended. So I put it in the basement. Small inconvenience but very glad I purchased it. It can also be used as an entire refrigerator if desired.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Video

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator works very well. I would recommend to buy this with anyone product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works quickly & perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this size freezer. Bought new custom home refrigerator/freezer built into kitchen counter size not enough freezer space. Put this in my laundry room & works perfect in size & appearance. We are very happy & would recommend this alternative to anyone that needs more freezer space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!!! Very convenient and versatile!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty “Cool” Freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m well pleased with this freezer! It freezes quickly and could easily be used as a fridge or a freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank u for helping me with the fridge .they the customer service and the people who work there are very friendly they say hello when you come in and if you need anything we can help you with it that is very nice have fast service to.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your kind words! We're delighted to hear that you had a positive experience with our customer service team while purchasing the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's wonderful to know that our team was friendly and helpful, and that you received fast service. We appreciate your feedback and hope you continue to enjoy your new fridge! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this product for a month and it is working fine. Only improvement would be to display the temperature without having to open the door.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Douglas! We're glad to hear that you're satisfied with your Insignia™ freezer and that it's working well for you. Your suggestion regarding a temperature display is valuable, and we appreciate you sharing it. Customer insights like yours are instrumental in helping us improve our products. If you have any further questions or feedback, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have it in my garage as an extra freezer and it has worked very well and has been able to put perform my whirlpool gladiator unit. Thinking about getting another one and replacing my whirlpool unit since that is always going out on me. Highly recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Prefect Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this product as an extra freezer. It was delivered in a timely manner and they men were very professional. Pluged it in waited a few hours as instructed and have been using it every since. I have not had any problems whatsoever. I would definitely recommend this freezer/refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Freezer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not find a freezer in stock, Best Buy had this one, was not sure about it. Everyone I told it could be used as a freezer or fridge had never heard of this before. We have been very pleased froze food fast and has worked well. We bought it to store 243 lbs. of beef we had bought. We still have room to store other foods too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Works great and stays cold. I really like the door chime if the door is left open. It also can be used as a refrigerator which is also nice. It cooled very fast as soon as we plugged it in. Had it about 2 months now and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Little expensive but very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the freezer. It’s just the right Sz Nice room inside

    I would recommend this to a friend