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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4312 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 4,312 reviews
  • Rated 5 out of 5 stars

    Excellent product for a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In shopping around this freezer was about $300 cheaper then comparable products at other stores.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great product, service was spot on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy really is the best place to buy appliances, the delivery was very spot on, they setup everything and only took 15 minutes to unpack and installed it inside my garage. The freezer/ refrigerator is great. Convertible which is one of the best feature.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the same item recently and liked it so much i decided to purchase another for my baking/ cake/ cheesecake business. It has been a life saver with plenty of storage and the convertible feature is great! Very good product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this has been a great purchase. We have it in the garage and it is doing well in the cold weather.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my old freezer. Very happy with the function and quality and prices lower than similar models.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Best Buy Employee

    Rated 5 out of 5 stars

    Freezer

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer has help me save money by letting me buy in bulk and looks good sitting there.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a freezer and absolutely love it!! The door opens wide and it is easy to see what you have. No digging around!! Gets extremely cold and has a feature that will quick freeze! Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Satisfied with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for our need. I like that the bottom drawer is an actual drawer and bot a wore basket compared to other upright brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator keeps items fresh doesn’t take up much space and is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Very versatile!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to store a side of beef in. I like the fact that it has adjustable shelves. The drawers in the bottom are a plus too. Also like the fact that it can be converted to a refrigerator with the touch of a button.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia 13.8 cu ft freezer/refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer/refrigerator is exactly what I wanted. The 13.8 cu ft fits in my space perfectly. Great quality and reasonable priced. I would definitely recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great New Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new freezer is all we hoped it would be! Everything about the experience was superb.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NIIIICCCCEEE.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read display on door is a very nice feature. Unit works exceptionally well. Unit is also very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as an extra freezer to place in the garage mainly to store our dog's homemade food in. It works great and we plan to buy another one to use as a refrigerator. We also bought this April of 2020 and still have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can set it up as a fridge or freezer. Right now it’s my “drink fridge “, but I can always turn it down and use it as a freezer!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Gnate,

      Awesome! Thank you for letting us help you to keep your drinks cool, it is a pleasure to read when a customer is enjoying our products. Thank you for your review!

      Feel free to reach us if further assistance is required, remember that we are here for you.

      Eduardo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Would not recommend....sadly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It randomly stops freezing for about 24 hours at a time, which ruined about 1000 dollars in meats total. I thought it was a fluke the first time, but it happened again. No warning. Power still on. But I go to bed with it working and check in the morning and my food is thawing. It is supposed to have a temperature alarm, but that did not do anything. When it does work, it works well. But I cannot rely on it, so I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with your refrigerator. We understand how frustrating it must be to have it stop freezing intermittently, especially with the loss of valuable meats and the temperature alarm not functioning as expected. Your insights are valuable to us as we strive to improve our product offerings and ensure better customer satisfaction. We appreciate your patience and understanding.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Move over sidekick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to replace my whirlpool sidekick. When my freezer dies I will replace that one too. I using it as a refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Quality freezer/Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, practical, great size and storage. Love it!. Quality, stainless steel, reliable, and easy to see everything. Using currently as a freezer. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer. I am really pleased with the size. I love the controls on the outside of the freezer door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a fantastic price. We are very pleased with this purchase.

    I would recommend this to a friend