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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4312 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 4,312 reviews
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice freezer/refrigerator. We really like it and the price was reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size and versatility

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this in 2021 in anticipation of a new baby that would require more freezer space for breastmilk. It worked great for that purpose and now we use it for overflow freezer items. We are now a family of 5 so its great to be able to have extra freezer space. We will be moving soon and will be living with inlaws. we will be changing the function to fridge so that we have extra fridge space with the increase in people. We are also strongly considering getting a second one for our new home and have one set to fridge and one to freezer. We are immensly happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer can be refrigerator or freezer!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this size but buyer beware , it doesn’t hold a huge amount since only 13 cubic size. It’s perfect for me. Only reason for 4 star is the front door has couple areas that look like dents but I think it’s vacuum circles. It is in garage so I don’t care, but would not like it if I had it inside my home Best Buy very supportive to explain converting from fridge to freezer ! I use it as a full fridge , in the winter I will convert it to a freezer for frozen foods.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia 13.8 Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ample room for the freezer's size. I have had it for a month now with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Perfect size for our basement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. We have only had it for a few weeks but all is well. We are using it as a freezer and I like the shelves and configuration of drawers and compartments. I love that I will be able to use it as an extra fridge in the future if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for two months and is using it as a freezer. It maintains the temperature and makes everything easy to access and count.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your review, RussellS! We're happy to hear that the freezer is keeping things well-organized and maintaining the temperature perfectly. Enjoy the convenience it brings!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this freezer. I was a little apprehensive getting a larger freezer after my 7.1 Cu. Ft. freezer died, but it was very worth it. There is so much space, and I can actually see what I have in there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable salesman, friendly service. Great selection

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is good size. Only thing I don’t like about it is the fridge temp can’t be set below 35 degrees.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best decision I made to buy this freezer/refrigerator. Perfect size for any size family and takes up so much less space than I could have imagined. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to get the fridge to hold steady below 40 degrees. Ended up running it on freezer mode for half a day then turning it back to fridge mode . So far so good !

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is working well for you now. We appreciate you sharing your experience with the temperature adjustment — that’s a helpful tip for other users and something we’ll pass along to our product team.

      Thanks again for choosing Insignia and for taking the time to share your experience! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Best Freezer Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new upright freezer. Definitely better than the chest freezers I have had in the past. Awesome purchase and it is very roomy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this has a lot of space. Work great for us we have one for frozen and one as fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Excellent mid-sized upright!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is the perfect size and has great compartments inside. The on-door temperature reading is a nice bonus. Wish there was a way to lock wheels once it is placed. The seal on the door is so tight that the freezer sometimes moves when opening door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance so far! It is still a new piece of equipment but so far it is functioning excellently!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great garage addition with switch to freezer or refrigerator whenever necessary!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Chilling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this freezer for my daughter and she loves the fact it can be a fridge or freezer at the touch of a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got exactly what we bought, everything was great, the two men that delivered the item were friendly and knowledgeable . Outstanding, will shop there again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're pleased to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer met your expectations and that the delivery team provided friendly and knowledgeable service. It's wonderful to know that you had an outstanding shopping experience. If you have any other comments or need further assistance, feel free to reach out! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Nice design. Works as expected. Good value.

    I would recommend this to a friend