Customers are impressed with the USB-C ports and high wattage output of this 140W charger, finding it effective for charging multiple devices quickly. While some find the charger larger and heavier than expected, many appreciate its sturdy build and convenient stackable design for expanding charging capacity. However, concerns have been raised regarding the product's durability, with some experiencing malfunctions after a short period of use. The price point is also considered high by some customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 218 reviews
Cons mentioned:
Weight
Rated 1 out of 5 stars
waste of money wish it worked better!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
trying to replave my 26w output usc power supply for my dell laptop, I bought the accidental geek squad prodution plan but they can replace a power supply for a laptop. Should have gone to dell direct for a care pack. Anyway this thing is expensive, heavy and does NOT charge 140w laptop top.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi there!
Thank you very much for taking the time to review our Insignia™ - 140W 4-Port USB and USB-C Desktop Charger Kit. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support Irene www.insigniaproducts.com/support
Rated 1 out of 5 stars
Save your money
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Save your money. The main USB-C port stopped working after a few months (cables were hardly ever swapped out of it). Not to mention, there are better options with more ports and wattage for a lot cheaper, like the Anker ones. Pretty disappointed with this product and I’ll probably be avoiding Insignia after seeing other people with similar experiences.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your feedback. We’re sorry to hear about your experience with the USB-C port and that the product didn’t meet your expectations. We understand your frustration and appreciate your input. Your comments help us improve our products and services. Please reach out to our customer service team so we can assist you further and address your concerns.
Keith | Insignia Support
Cons mentioned:
Durability
Rated 1 out of 5 stars
Ok
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product was good but didn't last. My c stop working
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi LudwinB! We apologize to hear that your Insignia 140W 4-Port USB and USB-C Desktop Charger Kit stopped working. We strive to provide high-quality products that meet our customers' expectations. To help us better understand the issue and provide a solution, please reach out to our Insignia customer support team (877-467-4289). They can provide assistance, troubleshoot the issue, and explore potential solutions. We value your feedback and will use it to improve our products and services. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Cons mentioned:
Durability
Rated 1 out of 5 stars
Defective
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Stopped working after a few months. Best buy store wouldn’t let me exchange it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It started off touchy. At first I thought maybe it was the USB-C cords I was using. Changed those and it seemed fine for a while, but I had to keep rotating cords. Now after just over a month of use it wont charge anything. I've tried multiple cords, multiple different outlets. I've tried the extension cord and plugging the device straight into the wall and it wan't charge anything. It's an absolute waste of money.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
We're sorry to hear that your Insignia 140W 4-Port USB and USB-C Desktop Charger Kit has stopped working after just over a month of use. We apologize for the inconvenience this has caused and understand how frustrating it must be to have to deal with the issues you've experienced, from being touchy with the cords to not charging anything despite trying multiple solutions. We will take your feedback into consideration to improve the design and quality of our products, with a focus on creating a more reliable and consistent charging experience for our customers. Jeth | Insignia Support . https://www.bestbuy.com/site/insignia-140w-4-port-usb-and-usb-c-desktop-charger-kit-for-macbook-pro-16-laptops-smartphone-tablet-and-more-white/6508458.p?skuId=6508458
Rated 2 out of 5 stars
USB-C port died
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the USB-C ports died after almost a year and a half (17 months) of use.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Here I am at 4:00am writing a Best Buy review because this adapter I put on my night stand to charge my laptop overnight just woke my wife and I up with a startling, loud set of crackles. All the other ports on the adapter still work just not the one meant for laptops. Definitely disappointed. I bought two and I don't want to wait for the other one to blow!
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi RaymondC,
Thank you for taking the time to review our Insignia™ - 140W 4-Port USB and USB-C Desktop Charger Kit for MacBook Pro 16”, Laptops, Smartphone, Tablet, and More - White. I understand you found it uncomfortable to use and that can be discouraging since it is making loud set of crackles. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First off, this charger is a brick. It’s big and has some weight to it. It has two options for connecting it to power which is nice. You can plug it in via the built-in two prong connector or you can use the provided power cable. It was a good idea to include the power cable with it as an option for users. It has a female two prong pass-thru on the front. It has two USB-C ports and two USB-A ports. The first USB-C port, if it is the only USB-C port being used, will provide up to 140W. If it is being used while the second USB-C port is being used, then the first provides up to 100W and the second up to 30W. Regarding the USB-A ports, each provides up to 2.4A. If only one USB-A port is in use, it will provide 12W total and if both are in use, it will provide 15W total.
So far, I haven’t had any problems with the ports. It’s worked well to provide fast charging to my Samsung tablet, normal charging to my 1st gen iPad Pro, and charging to my headphones. The power cable and the pass-thru power outlet on the front were good ideas. Overall, I’m liking it. It would be good to see some size/weight reduction on future iterations, but those are the only cons I can say about it.
I would recommend this to a friend
Rated 2 out of 5 stars
Lost UBB-C CHARGE.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
USB -C Supper Fast Charge stopped working 3 weeks after purchase.. Returning for a deferent brand.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi cwall09,
Thank you for writing a review about our 140W 4-Port USB and USB-C Desktop Charger Kit for MacBook Pro 16”, Laptops, Smartphone, Tablet, and More - White. We know how frustrating it is that the unit is not working fine. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Poor Build Quality
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have pitches three. 2 of the 3 went bad within months. One completely stopped working and on the other the primary laptop charging port stopped producing power.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
We're very sorry to hear about your experience with the products. It's frustrating when items fail so quickly, especially when you rely on them. Please reach out to our customer service team so we can assist you with returns or replacements. Your satisfaction is important to us, and we appreciate your feedback. Keith | Insignia Support
Rated 1 out of 5 stars
Unit failed after one use
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit was received on 8/13 used for 2 hours on 8/30 made a popping sound and burned up. Customer service refused to refund my purchase or replace the unit.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the second item in a month that i’ve gotten from Best Buy that ive had issues with. Got this item open box excellent and one of rhe ports didnt work. Its time to take my business elsewhere!
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
HI Hennessy,
We really want our customer to enjoy the products we made and hearing your feedback about this charger kit is helpful to us so we will be able to continue improve the quality and efficiency of it. If there is anything that we can assist you with, please contact us at (877) 467-4289 so we can provide the best possible solution.
Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Type C port just stop working
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
it looks nice i love the size and weight but one of the type C port stop working within a week i see other comment this brand is defect get a different brand
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Horrible Product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had this for just six weeks and it made several loud pops and a bright light and no longer works.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Dear ACPCRE, we apologize for the inconvenience you experienced. We take your feedback seriously and will address the issue promptly. - Carl | Insignia Products
Rated 1 out of 5 stars
Doesn’t reliably charge
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The usb-c ports refuse to charge most devices (iPad, PS5 controllers, etc), despite using a variety of high-quality cords. Very dissatisfied.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi Carry,
Thank you for taking the time to review our Insignia™ - 140W 4-Port USB and USB-C Desktop Charger Kit for MacBook Pro 16”, Laptops, Smartphone, Tablet, and More - White. I understand the usb-c ports refuse to charge most devices. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support Shella https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Failed in one month
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It stopped work in one month. It caused a charging challenge during my travel
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought 2 and they both are defective and don't work within 6 months. Bringing one of them back tomorrow.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
We apologize for the inconvenience you've experienced with both of the products you purchased, and we understand your frustration with them being defective within such a short period. This is not the level of quality and reliability we strive to deliver. We appreciate you bringing this matter to our attention, and we want to ensure that you receive products that meet your expectations. Please bring the defective product back tomorrow, and our team will assist you with a replacement or refund, whichever you prefer. Additionally, if there's anything else we can do to further assist you, please don't hesitate to let us know. Your satisfaction is our priority, and we're committed to making things right for you. Thank you for your patience and understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-140w-4-port-usb-and-usb-c-desktop-charger-kit-for-macbook-pro-16-laptops-smartphone-tablet-and-more-white/6508458.p?skuId=6508458
Rated 1 out of 5 stars
Lousy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It didn't work...I had purchased this for a vacation and by the time i returned from the trip, the return time frame was up. now I stuck with this.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi there!
Thank you for taking the time to review our Insignia™ - 140W 4-Port USB and USB-C Desktop Charger Kit for MacBook Pro 16” and More - White, I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Insignia Support Shella www.insigniaproducts.com/support
Pros mentioned:
Charging speed, Design, Usb-c
Rated 5 out of 5 stars
Charge computer, monitors, phone, and tablets...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very capable charger. They say it can power a 16" Macbook Pro. I don't have one of those, but I assume it is an accurate statement. I connected my computer along with two portable monitors all to the computer-charging port, as well as two tablets and a cell phone to the other ports. The cell phone still quick-charged and both tablets charged at a normal rate (connected to the 2 12W output ports). This thing will charge whatever you need to charge!
The design is also very nice in that you can plug it directly into a wall (if you don't mind having the charging ports all facing down to the floor), or with a 6-foot AC cable. It is worth noting that there is no ground connection on the plug, so this is not going to work as a surge-protector, so perhaps run it through a surge protector if you want the protection. When connected through the AC plug, you can actually stack multiple of these chargers for more output (if so inclined at $140 per charger....) from a single plug. I think this might be overkill, but I'm sure others will have a different use-case than I do, as I just plan on using this to charge all of my devices when traveling, or perhaps using this as a charger for smaller devices on my desk (my computer is typically connected to a docking station with two larger monitors).
I would recommend this to a friend
Rated 1 out of 5 stars
Garbage
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a piece of garbage that of course stoped working when it is "no longer returnable."