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Customer Ratings & Reviews

Your price for this item is $19.99

Customer reviews

Rating 4.3 out of 5 stars with 5841 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the 15.6 W 4.9 ft Universal AC Adapter's broad compatibility and versatility. Many appreciate its overall performance, reasonable price, and adjustable voltage. However, some customers have noted concerns regarding battery life, charging consistency, and connection stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 5,841 reviews
  • Rated 1 out of 5 stars

    Incorrect labeling on physical product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caution! The labeling on the device is incorrect. While the box and directions say that this is a positive center adapter, the end of the cable says otherwise. It clearly has the 'tip' indicating negative. In reality, the directions and box are correct. I did overlook this on box because all other "universal" adapaters I have purchased in the past permit you to choose polarity -- so when I inserted the tip and clearly had the negative indicated as 'tip' I was shocked to discover that the tip was outputting positive voltage... It is dangerous to have the actual product incorrectly labeled as it can damage equipment. Equally, this is hardly a universal adapter since it has only fixed polarity. Half of the devices in my home use negative-tip-polarity.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello JOlson,
      Thank you for taking the time to leave a review of our Insignia™ - 15.6 W 4.9 ft Universal AC Adapter. I apologize for the experience you have been through, rest assure we will look through on this. For further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    ACADAPTE

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is to loose at the connection of the power that goes into the wall causing issues

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Insignia Product Packaging Incomplete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package not specify model # of tablet can be used on. Tried it before left store w/Geek Squad rep & it seemed to work. Unable to return it bc over 15 days & store not near home. Stuck with charger not need! Bummer!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outlet piece drop in the box n tell best buy for an exchange n they give me a poor customer service. The stores is closed now n they are telling me to wait until further notice. I need this for my daughter's school work n now I have no access to help her do her school work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Anna, We appreciate you taking the time to provide your feedback about our AC Adapter. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Very poor Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor Quality. Do not buy. Not at all worth the money. The probes broke in a year even if it wasn’t moved much.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BijalS,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 15.6 W 4.9 ft Universal AC Adapter - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Reliable and Versatile Charger!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this adapter for a few weeks now, and it’s been a game changer. It comes with multiple tips that fit everything from my portable speakers to my old router, and it delivers a stable charge every time. The build quality feels solid, and it doesn’t overheat even after hours of use. Definitely worth the price if you want one charger for many devices.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Versatility

    Rated 5 out of 5 stars

    Best universal charger out there, GOTTA TRY THIS!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased this item from Best Buy in the past, I'd say it was about 12 years ago i purchased this item from you guys. It was phenomenal find when I found it back then & got so much use outta it, until recently when the electric plug began to fray where the cord meets the plastic on the main part of the unit. I used electric tape to attempt fixing it but it only worked that way for a short period of time before the unit wouldn't charge anything anymore in that condition, so I decided it was time to go out & attempt to find another one in the stores to replace the one i originally purchased about 12 years ago & literally came to swear by use of this item for all my electric items charging needs over the years, especially 1 item that I use pretty frequently now even & obviously require a charger to use the item that I depend on use of this electric plug to charge that item i own & use very frequently, providing it's able to be used if I have the proper charger like this one to charge the item so that I've got it readily always available if I need or want to use it the way I had been using it prior to my original charger fraying at the end of the plugs cord, when I less frequently found myself using the item that required this charger to keep it always available for my use whenever I came to find myself wanting to use the item & maintaining the charge on a daily basis charging it up before leaving my home with it so I knew I'd always be able to have it ready to be used when I want to when I kept it charged daily using the original charger purchased 12 years ago, which is what I replaced with this new identical charger here that I purchased & was lucky enough to have found again at such an affordable price, even as an open box item which i checked before leaving the store & all the pieces & extensions to use this charger on anything i may want to charge it on, all were inside the box & this item was being sold for much much less cost than I remembered it originally costing me the first time, let alone what I had anticipated I'd be spending now 12 years later, I thought I'd for sure have to spend way more than I'd of been willing to in order to replace this charger, but i was very happily surprised by my ability to find this open box charger, at a very affordable fraction of the cost of the full priced item being sold also here at Best Buy, so I gave it a chance & went ahead & purchased this charger again, with no surprise it was the greatest decision I could've made for myself, as it's everything I remember it being previously & such a handy find for anyone looking for this sort of charger for themselves to be able to use on just about any charitable item requiring a charger with a specific tip that's able to be swapped out with any of the many other tips included with this item when you purchase it, then I'd highly suggest this item to anyone looking for this sort of all in one type of charger with swappable tips included, you ABSOLUTELY WILL NOT BE SORRY once you try this charger out with your possessions requiring any sorts of charger, this is gonna be that pot of gold at the end of the rainbow for you, BELIEVE ME YOU WON'T BE SORRY YOU MADE THIS PURCHASE DECISION, IT'LL BE THE BEST PURCHASE YOU EVER MADE, YOU'LL SEE!!!

    I would recommend this to a friend
  • Pros mentioned:
    Versatility

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a reliable, affordable, and versatile power solution for your non-laptop electronic devices, the Insignia 15.6W Universal AC Adapter is an excellent choice. This little powerhouse has earned its place as a go-to charger for a variety of gadgets that need different power inputs. Here's why it stands out: Design & Build The adapter has a sleek, compact design that makes it perfect for anyone who wants a no-fuss, easy-to-store power supply. Its 4.9-foot cord is a good length, offering a nice range of flexibility without being too bulky. At just 0.28 pounds, it's lightweight enough to carry around without it being a hassle. The black color is simple and unobtrusive, which fits into most spaces, and it doesn’t take up much room on your desk or power strip. Performance & Versatility The Insignia AC Adapter shines when it comes to its versatility. With seven interchangeable tips included, you can power a variety of devices like radios, routers, gaming controllers, toys, and more. The key feature is the adjustable voltage (3V, 4.5V, 6V, 7.5V, 9V, 12V), so you can dial in the exact output needed for your device, ensuring that it gets the power it requires without overloading or underperforming. For devices that charge via USB, there's a built-in USB port to connect and power up smartphones, tablets, and other USB-powered gadgets. This dual functionality makes it a great all-in-one solution for various needs. Ease of Use Setting up the adapter is a breeze. The included Quick Setup Guide is straightforward and helps you get started quickly, even if you're not familiar with using a universal adapter. The tips snap into place easily, and you don’t need any technical expertise to swap them out. Durability & Safety While it’s not ENERGY STAR certified, the Insignia AC Adapter feels solid and reliable for everyday use. The lack of an auto shut-off feature may be a minor downside, but it's still a solid performer that gets the job done. Plus, it comes with a 1-year limited warranty, which adds peace of mind in case anything goes wrong. Final Thoughts The Insignia 15.6W Universal AC Adapter offers excellent value for money, especially for those who need a flexible solution to power different devices. It’s reliable, easy to use, and comes with all the necessary adapters for most common electronics. Whether you need it to power your gaming console, your child's toy, or to keep your phone charged, this adapter delivers. At such a reasonable price point, it’s hard to beat. If you're tired of juggling multiple chargers and looking for a more streamlined solution, this adapter is definitely worth considering.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Wow, Ezekiel—this is a fantastic breakdown! You really captured what makes this adapter so versatile and reliable. Thanks for such a thoughtful and detailed review!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Versatility

    Rated 5 out of 5 stars

    Saved my life in a pinch!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an emergency when my monitor cord suddenly broke, right in the middle of an important project, of course. I scrambled through all the adapters I had at home, hoping something would work... and voilà! This Insignia universal adapter was the perfect fit. Not only did it get my monitor up and running instantly, but I’ve since realized how versatile it is. I've used it with several small devices that needed a barrel cord, and it hasn’t let me down once. The multiple tips are a game changer, and the build quality feels fairly solid. Honestly, this little adapter saved me from a lot of stress. Highly recommend having one around just in case!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Versatility

    Rated 5 out of 5 stars

    Saved the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for my Android Streaming device! The multiple different plug sizes is so convenient

    I would recommend this to a friend
  • Pros mentioned:
    Price, Versatility

    Rated 4 out of 5 stars

    Universal charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The universal charger is versatile and well priced, it has multiple well made charging tips, it works well with newer items, just not enough amps for the old speaker i originality bought it for, i am keeping it for my other item's in case i lose their chargers or they stop working

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you find the universal charger versatile and well-priced, with well-made charging tips. It's great to know it works well with newer items. We understand that it may not provide enough amps for your old speaker, but we are glad you find it useful for your other items. Your input is valuable to us. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price, Versatility, Voltage

    Rated 5 out of 5 stars

    Universal adapter easy to use to power eletronic d

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. The adapting tip sizes are clearly labeled and easy to mount. The 15.6 watt device range will supply adequate power to most devices smaller than bread box. The slide selector is easy to select voltage. For the price, this universal adapter is a good way to keep useful electronic devices where the original power wall wart is lost.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    Universal AC Adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with my equipment, working well as expected!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works if...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stood out to me not only because it was a universal power supply, but because it was rated at 1.3 amps and it had a USB connector. I later on found out that its polarity couldn't be reversed. I solved that by building my own adapter to plug on the end with the connections reversed. According to your website and PDF file, it's a positive tip. But looking at the marks on the connector, a "-" is inline with "TIP". Very confusing, I'm wondering if somebody messed up in the design. I suggest people take a voltmeter and double check the polarity before plugging it in. Just to be on the safe side and not blow anything.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    Great adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for what I needed it for. Love how it gives you so many different options.

    I would recommend this to a friend
  • Pros mentioned:
    Versatility

    Rated 5 out of 5 stars

    Universal Power Adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs to get one of these universal power adapters if you use electronics in general. Works perfectly and switching out tips and adjusting the amount of power you need is a breeze. Plus the adapter and power cord don't take up too much space so it can be stored virtually anywhere you might need it, such as a garage. Well worth the price in my opinion.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're thrilled to hear that you find the universal power adapter so useful and versatile. It's great to know that switching out tips and adjusting the power is easy, and that the compact design allows for convenient storage. Your satisfaction is important to us, and we appreciate you taking the time to share your positive experience. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Insignia AC adapter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I needed for my nebulizer machine. It also has 6 other settings plus a port to charge my phone. Has attachments to go with each setting. It works great and it's not bulky. Under $25.00 and worth every penny. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Versatility, Voltage

    Rated 5 out of 5 stars

    Great multi-use power adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an A/C adapter for an external hard drive and found this awesome little device at Best Buy. It's actually a pretty nice product in that it provides A/C power via lots of different connection types and even has a variable voltage slider to match your equipment. Anyone who uses lots of different electronic equipment should pick up one or more of these as it may come in super-handy at some point. Or, if you've lost or broken your specialized A/C adapter for one of your devices, this replacement might just do the trick. Glad I found it!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Universal adapter

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well as a universal it gave multiple adapters which is great. For different styles and sizes

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Perfect Price !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect price for replacement wire had 4-5 little adaptor pieces- so was able to fit my phone.

    I would recommend this to a friend