Customer Ratings & Reviews
- Model:
- NS-VR5MCC
- SKU:
- 6441559
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 16.4' USB-C Virtual Reality Headset Cable for Meta Quest 2 and 3 highly for its cable length, overall performance, and reasonable price. Many appreciate its USB-C connectivity and compatibility with devices like the Quest 2. Some users have noted minimal concerns regarding battery life and lag.
This summary was generated by AI based on customer reviews.
Stopped working after two months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia cord is cheaper when it compares to the original quest cord, but it still has a deep price point as well at $60. I got this cord in October. The cord stopped connecting after two months. The cord is heavy which seems good, but after using it a few times, I already saw the wires start to bend and twist in unnatural positions. This is an embarrassment of a cord, and it pains me to say this considering that I loved the cord before it broke way too soon. A waste of $60.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Cassie,
Thank you for taking the time to leave a review of our Insignia™ - 16.4' USB-C Virtual Reality Headset Cable for Meta Quest 2 and Meta Quest. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great product at first but extremely fragile.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was amazing when I first got it. It worked as advertised. Then it began to break. I had to put tape on both ends of the cable just to keep its from bending and snapping completely. I used it for about 2 months before it broke. I was in the middle of my game and my headset disconnects from the computer suddenly. All signs on life in the cable just disappeared. It just stopped working. Overall this cable was great at first but the cheaper materials and overall worse build quality make this product unusable.
No, I would not recommend this to a friendWorks great.....for now
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cable lasted me all of about 2 days. Worked great the first time and halfway through the second time. Then it randomly started having connection issues, disconnected my headset and since then...hasn't worked at all. It will charge my headset but doesn't allow my computer to recognize it. Plugged up my phone charger and the usb drive works fine.....even recognized my headset. It's just the cable is trashed after 2 uses. In hindsight, probably shouldn't have bought the offbrand cable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Packalak,
Thanks for taking the time and effort to leave a review our Insignia™ - 16.4' USB-C Virtual Reality Headset Cable for Oculus Quest 2 and Oculus Quest - Black. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Didn't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't have any Oculus ones in stock so I bought this instead. Took it home, plugged it in, no connection. It was physically connected, the headset was charging. Just no link. Returned it this morning, buying an OEM one instead. For anyone wondering, I was using the Type-C port on the back of a B550 motherboard.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 16.4' USB-C Virtual Reality Headset Cable for Meta Quest 2 and Meta Quest! We understand that your having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your product.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Not worth it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for exactly 2 play sessions then started having connection issues, like only running at USB 2.0 speeds, and then eventually just not connecting at all. Tried everything I could think of to get it working again, nothing. Gonna be returning this and just getting the official Oculus cable like I should've.
No, I would not recommend this to a friendDoes not work.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your time with this like I did. It charges my Meta Quest 2 only. Will not work for pc link function.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MarkR!
Thank you for taking the time to review our Insignia - 16.4' USB-C Virtual Reality Headset Cable for Meta Quest 2 and Meta Quest - Black, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support