Customer Ratings & Reviews

Purchased this item in 2019 with a 4 year extended warranty and it stopped cooling at 4 yrs 8 months. I would have hoped for more years. I guess I should have spent more $ on a better quality item. I would not buy again.

Works good. No issues. Changed the door from left to right. Took some time, but no problem.

First one we were to pick up was damaged. Second one good. We like the unit. Very fictional.

Refrig is a perfect fit. Only issue is that the temperature wont keep. I like my drinks cold but set to 34 and atays around 38...nothing blocking rhe back of the unit or too close to the front. Possible return for a different unit

Product met the need. Quality of the packaging for shipping was poor. Outside packaging had no visible signs of damage but refrigerator had several dents from handling.

This fridge gave out after 2 Years in my garage. There was no fix and support for Insignia is unheard of. The fridge is now $700. I’m not about to spend that for a fridge that will only last 2 years.

Overall the unit seems to be well made. However, it wasn’t able to cool down to the setting we wanted. After starting the unit and setting the temperature at 34, we let it run for several days before putting anything in it. When we did stock it with drinks we also let them sit for several days because we like our drinks “cold”. Much to our disappointment, when we did try some drinks we discovered they weren’t as cold as we expected. I placed an auto AC thermometer in the unit and it indicated the temperature was only 50, the unit still reading 34 on it’s panel. Unit was returned to Best Buy.

The beverage cooler came with a dent on one side that i can deal with. It also came with 1 set screw for the handle missing. I called up Insignia to get a set screw and was told they do not have any parts i should go get a screw on my own from a hardware store or return the cooler to the store.Returning is not an option being i am an hour away from the store. The second concern is i took the 4 year service plan. If something breaks on the cooler how are they going to repair it if they do not have parts ?Wow all this aggravation for 1 set screw. Bad business.

If you had asked me a month ago, I would have recommended this product with flying colors. We purchased in August 2020 during a kitchen remodel, with installation in September 2020. Now 2.5 years later, the fridge will not hold its temperature. I don't know about you, but this is not a product that I expect to have to repurchase less than 3 years later. When it worked, it was great. But it just didn't last long enough to feel like it's worth the money. Very disappointing!

2nd Insignia fridge type product I've purchased and like clock work, stopped cooling around the 3 year mark. Spend the extra money and get something more reputable and that works!

I set the temperature on the first beverage cooler I purchased to 34 degrees. The beverage temp on the top shelf after a week of cooling was 48 degrees. Exchanged for another unit and it will only cool beverages down to 42 degrees at the coolest part of the refrigerator. Insignia's email response to issue was to state that beverages must not touch back of cooler.

The absolute worst purchase! Stops cooling after less than 2 years. My appliance repair technician said it was not repairable. I called Insignia and no help! I called Best Buy and again they can’t help me because I didn’t purchase the extended warranty. Save your money!

It only lasted a year. After that, cool temperature keeps going down until it no longer cool. Stay away

Box was wet and damaged, but I opened it a little at which time I noticed the one bottom in front by the adjustable legs was completely smashed in. It is being returned.