Customer Ratings & Reviews

The upright has a large capacity and can fit well in a small laundry room. However, it’s a struggle to open and after you open and close, there is a huge noise like it preparing to explode! My husband tells me it’s the suction to close the fridge, so with that I just don’t open it often.... it’s serving it’s purpose! The WiFi on it is difficult to understand.... ?

This is a great product. I loved the fact that I was able to do a quick freeze on start up. I can also set it to notify me if left open

Great concept, a refrigerator or a freezer, take your pick but you don't get both. I am using the refrigerator and like it but it could be better. Shelfs do not move although there are plenty of them. Plenty of space inside , seems to hold the temperature fine and since I just got it 1 month ago, I will review in 7 or 8 more months to follow up. Overall a good fridge and concept

We keep this freezer in our garage. We live in Texas so the garage gets very hot and the freezer has no issue keeping cold. We bought this particular freezer for the wifi capability on it and the app. We have lost power before on our old freezer and have had to take everything out. We thought this would be great for that reason it would tell us on the app if it was disconnected, however it does not. If you are looking for a great freezer and I like the layout of this one, get it. If you are looking for one that will notify you this one will not.

We bought this freezer because we were tired of running out of freezer space in our side by side. We settled on this mainly because it was a decent size and on sale at Best Buy. This is a good sized freezer that holds everything we need it to hold. I really like the WiFi feature as it allows me to receive door open and temp warnings on my phone. There are only two issues I had with this and neither one was a game stopper in my opinion. Setting up the WiFi initially was a little challenge as it originally didn't seem to want to connect to the home signal. After a few resets I finally got it to take it and have had no issues since then. The other issue is odd and since I have never owned a dedicated freezer i do not know if it is normal. After you are done in the freezer and close the door it makes an odd higher pitched sound for a few seconds. Our regular side by side doesn't do that. I am assuming it either kicks the compressor into overdrive or activates something to remove the moisture we added to the unit upon opening. Other then this this the freezer is pretty quiet. Doesn't seem to affect the performance so am not really concerned, but if you are putting this where in an area where you need quiet, this may be an issue. I would definitely purchase this unit again. This unit is located in a spare bedroom so the area is always temp controlled.

Purchased this freezer to replace a 20 year old one. This freezer is more energy efficient, a little larger capacity and fits in the same space as our old one. So far we are very pleased with the freezer and I like that fact that it has alarms for the door being left open or the temperature not staying cold enough. This freezer hardly runs at all compared to the old one which should reduce our energy costs.

This is one of the best appliance I had with the Insignia brand. I'm using it as a garage freezer or you can use it as a fridge too. The space distribution is excellent with grill shelves and long door shelves. Is very silent and efficient. I live in the tropics and I was amazed how fast freeze everything and keep the temperature. I found that the wifi/app setup a little confusing but in general I love this unit.

Have only had for two months but am quite pleased. It is quiet except for the sound it makes when door is closed - I find that reassuring that the door is in fact sealing. I have used the quick freeze feature once and it sure does. If performance continues I will be quite happy with this product.

most recipes serve 4, so I cook that portion and freeze 2 portions for future use. Saves money on groceries and always have home cooked meals on hand. Freezer perfect size. Runs quiet. Excellent vacuum seal when door closes. Very happy.

I bought this freezer to replace an older one after 11 years of use. This freezer is huge, plenty of room for my freezer meals and more! I love that once you shut the door after opening, you can hear it sealing. It also has wifi capability, for monitoring the temp which is great if the electricity goes out and the temp inside the freezer starts to rise. This freezer is much quieter than my old one! We love this freezer!

The freezer itself is great with easy controls and spacious interior. The Insignia app needs improvement. I have tried several times and cannot get the freezer to connect to it. With a little one, I liked the door open notification feature to ensure she shuts it properly after getting a treat. I will have to look further into it. As the freezer itself is great, but the app needs improvement, I've given it 4 stars; otherwise, this would have received 5 stars.

I was a little nervous about buying this without being able to see any Insignia refrigerator or freezer products in the store first, but the price was so good and we have been happier with our Insignia TV than our more expensive/ newer name brand tv, so we took the chance and I am so glad we did! This freezer is very spacious and every detail feels very high quality. I like the different storage/ organization options. I have started doing some freezer cooking and buying things in bulk, but still have so much room left to fill. The app might not be essential, but I can see what temp my freezer is even if I’m not at home, which would be useful if I was concerned about my kids switching it over to refrigerator on accident or power surges or something. Because of the app I know that it got down to the correct temperature quickly. With such a glowing review, why do I give it 4 stars instead of 5? When you open the freezer to get something out and close the door again it makes a squealing noise every single time, it isn’t super loud but is annoying. I do hear a similar noise occasionally at other times, but the freezer is in the basement and the noise stops before I can confirm it is that. Overall I still really like the freezer and the noise wouldn’t be enough to stop me from buying another, but we won’t be running out of freezer space anytime soon.

I bought this upright freezer to replace my chest freezer. This upright freezer is very to easy to store and very easy to find your food without digging it. That's very difference than chest freezer what I have, and my housewife is happier than ever before because she don't have to dig it anymore :). I do recommended to everyone who needs it. (I tried to add the photos(5mb size), but it won't let me. Idk why)

Great switch from a chest freezer to an upright. Easy access to all stored frozen food. The Best Buy Insignia Upright Freezer has app features, while simple, that similar brands at the same price do not have. Shows freezer temperature, open door or not, can control temperature. Best Buy had a quick, two-day delivery, of a Sunday afternoon in-store purchase. While the first freezer was a 13.2CuFt, the door controls and App did not work, and a replacement was scheduled for 4 days later. However, due to a $50 difference for a 17.0 CuFt, I ordered the larger freezer,which the store arranged to be shipped on the same day as the replacement. Delivery was within the promised time window too. Everything worked, and I am very satisfied. (The phone Wi-Fi app was tricky to set up at first, but quickly setup on the second try.

Using it now as an extra refrigerator. May change it to a freezer after we move. Easy to convert. Love the size and ease of it, and also the convenience of being able to read the temp from outside the door. Makes a pleasant sound when opening. Learning how to program it from my phone. Stores a lot! We keep all our drinks in here and still have plenty of room for food. Very satisfied.

It is the perfect size for our garage. It keeps everything so cold and is very quiet

A true “Zero” freezer, maintains food at zero degrees. Can also program other temperatures. Can also be programmed to be a refrigerator! We’re going to buy s second unit to use as a refrigerator in the basement.

Love the space in this fridge, and the ability to swap between fridge and freezer is great; although not something I use frequently. The only problem is the door tells you the temperature set, not the temperature inside. For that you need to use the app. Which is really stupid; why do I need an app for my fridge?

Good stand up freezer for the price. Had a chest freezer and bought this one. Has a wi-fi feature which I have not used, and you can convert this to a refrigerator when needed. Works well, have it filled with venison and other meats! Would recommend. Best Buy has great delivery time and keeps you informed about your purchase.

Love that this can convert from fridge to freezer. We purchased this item for a staff lounge at an elementary school in Arizona. When the temperatures soar in the summer, it will be nice to have the extra freezer space for cool treats. The size is just right too and the shelving spacing and options are great!