Main Content

Customer Ratings & Reviews

Insignia™ - 17 Cu. Ft. Frost-Free Upright Convertible Freezer/Refrigerator - White-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 155 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-6 of 6 Reviews mentioning:
noise
  • Rating: 3 out of 5 stars

    Working as expected

    Posted
    e28makaveli
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    No surprises yet. Working as expected with an occasional loud noise after opening and closing the fridge.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Value, Love this Freezer!

    Posted
    ACW993
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I was a little nervous about buying this without being able to see any Insignia refrigerator or freezer products in the store first, but the price was so good and we have been happier with our Insignia TV than our more expensive/ newer name brand tv, so we took the chance and I'm so glad we did! This freezer is very spacious and every detail feels very high quality. I like the different storage/ organization options. I have started doing some freezer cooking and buying things in bulk, but still have so much room left to fill. The app might not be essential, but I can see what temp my freezer is even if I'm not at home, which would be useful if I was concerned about my kids switching it over to refrigerator on accident or power surges or something. Because of the app I know that it got down to the correct temperature quickly. With such a glowing review, why do I give it 4 stars instead of 5? When you open the freezer to get something out and close the door again it makes a squealing noise every single time, it isn't super loud but is annoying. I do hear a similar noise occasionally at other times, but the freezer is in the basement and the noise stops before I can confirm it is that. Overall I still really like the freezer and the noise wouldn't be enough to stop me from buying another, but we won't be running out of freezer space anytime soon.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    quite satisfied so far - 2 months in

    Posted
    SEGcommentary
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Have only had for two months but am quite pleased. It is quiet except for the sound it makes when door is closed - I find that reassuring that the door is in fact sealing. I have used the quick freeze feature once and it sure does. If performance continues I will be quite happy with this product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for the price

    Posted
    Ladylicia
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I was sold on buying this freezer due to the fact that it has an open door alarm feature. I must say that I am truly glad that I purchased it. After asking my son to go down into the basement to get some food out of the freezer I later noticed an annoying beeping sound; upon entering into the basement I realized my son left the freezer door wide open. . If I would have bought another freezer without this beeping feature I would have been mad about my food lost... The alarm feature isn't very loud but it is a Very noticeable sound due to the fact that it is annoying... I gave it a 4 star rating because once you do close the freezer door it makes a loud sound. .

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Returned 2 defective units

    Posted
    cfaim
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bad electronics on 2 units! #1 control panel displayed an error message and insignia didn't know what it meant. Exchanged for another Insignia. #2 Control panel randomly switched itself from freezer to fridge mode. We couldn't get it to work with WiFi. It made a loud noise after the freezer door was closed. Returned for a different brand.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Freezer

    Posted
    Staybright
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We bought this freezer because we were tired of running out of freezer space in our side by side. We settled on this mainly because it was a decent size and on sale at Best Buy. This is a good sized freezer that holds everything we need it to hold. I really like the WiFi feature as it allows me to receive door open and temp warnings on my phone. There are only two issues I had with this and neither one was a game stopper in my opinion. Setting up the WiFi initially was a little challenge as it originally didn't seem to want to connect to the home signal. After a few resets I finally got it to take it and have had no issues since then. The other issue is odd and since I have never owned a dedicated freezer I do not know if it is normal. After you are done in the freezer and close the door it makes an odd higher pitched sound for a few seconds. Our regular side by side doesn't do that. I am assuming it either kicks the compressor into overdrive or activates something to remove the moisture we added to the unit upon opening. Other then this this the freezer is pretty quiet. Doesn't seem to affect the performance so am not really concerned, but if you are putting this where in an area where you need quiet, this may be an issue. I would definitely purchase this unit again. This unit is located in a spare bedroom so the area is always temp controlled.

    I would recommend this to a friend