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Customer Ratings & Reviews

$599.99
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Comp. Value: $949.99

Customer reviews

Rating 4.7 out of 5 stars with 3777 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the overall performance, capacity, and size of the 17 Cu. Ft. Garage Ready Convertible Upright Freezer. Many appreciate its convertibility, easy temperature control, and quiet operation. The design and tight door seal also receive positive feedback, while some customers have noted concerns regarding the shelf quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 3,777 reviews
  • Rated 4 out of 5 stars

    Insignia™ - 17 Cu. Ft Convertible Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit perfectly in the space we had. It has already provided the opportunity to use it as a refrigerator and freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best size fridge ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, so spacious inside! Looks great in any space. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer. It is just the perfect size for us. I'm so glad that I found this freezer because no one absolutely no one had any freezers to be had. I'm very thankful that I thought to look at Best Buys and for them to have one for me to to purchase I was no total shock. Only freezer I could find of this size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I excellent and efficient operation in freezer mode. I can see where it would make a great second refrigerator also since it has both modes. Only negative is there’s no door lock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It performed as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer works perfectly. The temperature display on the freezer door is very convenient. The only downside is that because of COVID-19, the delivery people dropped the freezer off in the garage, left the cardboard on it and left. They also were not allowed to remove the old broken freezer. This was, however, explained to us ahead of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A refrigerator with no regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy and satisfied with my new refrigerator. No regrets! Will recommend to friends.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're thrilled to hear that you're so happy and satisfied with your new refrigerator! It's fantastic to know that it has met your expectations. Your recommendation to friends means a lot to us. Thank you for sharing your positive experience! Enjoy your new appliance! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible Service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Freezer worked Ok for about 15 months had first cooling issue then reset it I am now at 26 months it will not cool anymore. I called for service knowing I am outside the 24 month Insignia window stated I knew I would have to pay but I wanted it looked at. Advised the only way to have it repaired would be to bring it into the store. (*side note I had this delivered I am a single mom I am going to have to find someone to help me load it to bring it in) Just restocked it after Hurricane Helene too so the fact that they will not repair regardless of paying or not is ridiculous. Dont forget Insignia is best buy owned and only one able to do the repairs!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Corrine66.
      We are very sorry to hear about your experience with our freezer and the challenges you’ve faced in getting it repaired. We understand how frustrating and inconvenient this situation is, especially after just restocking it following Hurricane Helene.

      We want to help make this right. Please reach out to our Insignia customer support team (877-467-4289) directly, and we will do our best to find a solution that accommodates your situation. We understand the difficulty of transporting such a large appliance, and we will explore all possible options to assist you.

      Thank you for bringing this to our attention. We appreciate your patience and hope to resolve this issue promptly. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built and quiet. Definitely would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer with a amazing price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new freezer! Enough room and for all our goods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT FREEZER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job of freezing and keeping all items frozen. Door consistently shuts tight and stays shut.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome freezer!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome freezer! I have wanted a larger stand up freezer for a very long time and this one did not disappoint! It fits everything we need and looks great! I love the alert if it is left open. Great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy refrigerator/ freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item for the price. Delivery men were on time and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great second freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit what we wanted to a tee. very quiet and energy efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have one as a freezer and one as a Fridge. Both have been working well, but the real test is if it can go a few years without breaking. I'll update the review in a couple of years :D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had doubts with buying online, something i don’t see physically but when it was delivered, it looked exactly as the description online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this freezer. The upright didn’t makes it easy to find what I’m looking for. I bought some freezer baskets and organization is great! The beeping alarm it makes of left open is also useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are enjoying the freezer. Sales person was good, and so was the delivered guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the freezer,lots of room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that can be a freezer or switched to a refrigerator if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tight Seal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My only complaint, which isn't really a complaint, is that the seal is so good that when open the freezer and the whole thing moves. I need to get some shims to keep from moving. So, if my sarcasm wasn't picked up, the seal being so tight is a great thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer works really well. The sales person was very helpful and cordial.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia 17 Cu. Ft. Garage Ready Convertible Upright Freezer! We’re thrilled to hear that it works well for you.

      It’s also great to know that you had a helpful experience with our sales team. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts.

      If you have any further questions or need assistance, feel free to reach out! - -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia