Customer Ratings & Reviews

Love this item! We needed tonupdate our refrigerator and this was the oerfect thing. We'll be getting a 2nd one at a later date to make a freezer

Great upright freezer. Love how much room we have in it and it makes access so much easier than our old chest type freezer. Definitely worth the money.

As advertised, the new freezer works good, and was delivered on time

Reasonable price for a Insignia upright freezer! Easy to arrange foods on shelves!

I like this freezer. It is frost free so far. I will recommend this. Keeps my food organize. I can easily find what I am looking for.

exactly as expected. got here right on time. very professional and pleasant people to do business with delivery men were top notch. would definitely do this again. 5 stars for sure. i wish all my online purchases went down like this

Good quality appliance for the price I paid..perfect size

Freezer is great and it is the right size and doesn't take up too much space.

Freezer was just what it was supposed to be. Easy set up and unpacking.

Works as a refrigerator or a freezer....not at the same time ofcourse. But my wife loves it.

This additional freezer helps me "save" when items go on sale. Shelving and lighting or both good + the bottom bins are good for holding awkward size items. Seal is so tight, the door is hard to open but that is a good thing. Nice product.

This is a freezer/refrigerator. You can either set it at 0* or at 35*. The shelves are glass and is not good for a freezer.When you have a frozen turkey, you can easily break the glass. I wish I would have waited for an actual freezer that I saw at the Yuma, Az Best Buy.

I love the digital display on the door and alarm when door left open

Very good product. Does what is supposed to do plus you have the option to switch between fridge and freezer functionality

I initially bought this about 6 months ago as a freezer for my garage. Being that it’s my garage, it’s not opened frequently. Maybe a few times a week. Every time I go to get something out of it, it’s filled completely with frost. All of my items are frosted. Within a week of putting a new item in the freezer, unopened and completely sealed, it accumulates frost. Best Buy sent someone out to install so instillation isn’t the issue. It’s completely closed and I even put an additional lock on it to ensure it stays closed. Definitely will be calling customer service about a replacement because replacing hundreds of dollars worth of frosted food is not what I had planned when I purchased this!

We’ve had 0 issues with this product, very happy that we chose this brand

Excellent freezer/ refrigerator and very nice looking as well. We where having a had time finding a freezer anywhere and Best Buy came,through for us. The guys that delivered were very good to my family as well as being within the timeframe stated.

Amazing product! Was looking for a replacement freezer and this was the best choice.

works great, simple to adjust back to refrigerator, has a door lock

We ordered our frig/freezer and I came a few days early. Pick up was extremely easy, the guys loaded it for us. We are extremely happy with it! We are using it as a refrigerator as we have a chest freezer already.