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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $949.99

Customer reviews

Rating 4.7 out of 5 stars with 3646 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the 17 Cu. Ft. Garage Ready Convertible Upright Freezer for its spacious storage capacity, convertible feature that allows it to function as a refrigerator or freezer, and affordable price point. They also find the garage-ready design and adjustable temperature control to be convenient and user-friendly. However, some customers have concerns about the durability of the handle and the availability of warranty services.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,646 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, perfect size for our garage. Cool features that alarm when left open and allow to super freeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free standing convertible Freezer/ Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really neat looking, specious . Easy to operating . Love the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scored five stars because east freezer it’s very good it works great and this a big freezer that you can put lost of food in there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for a while now. Works and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent freezer when most needed!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what we needed, and available when no one else had anything similar. Works well, and delivery was very professional,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just okay, the door of the freezer need to be close little harder all the time.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review. We're sorry to hear that the door of the Insignia™ 17 Cu. Ft. Garage Ready Convertible Upright Freezer requires extra effort to close properly. Your feedback is important to us, and we'll look into this issue. If you need assistance or have any questions, please feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Take a Chance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a seasonal hot dog stand that I own. I was very disappointed when after only 2 months of light use, it died. Best Buy was reluctant to make it right but after speaking with Insignia, they worked with me from start to finish and got it replaced.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent open box which doesn't work all,,i have to call for exchange before i was sent new one after one week....,all my stuff,perishable foods was all spoiled,i went to the store for to complain but was been pass to one another, then to call someone,,really had a bad experience with the freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm so sorry to hear that you had a disappointing experience with your Insignia 17 Cu. Ft. Garage Ready Convertible Upright Freezer. It's unacceptable that you received an open box that didn't work and had to wait a week for a replacement. I can only imagine how frustrating it must have been to have perishable items spoiled due to this issue. Additionally, it's concerning to hear that you had trouble getting a resolution when trying to complain at the store. I want to assure you that we're taking your feedback seriously and will pass it along to our quality control team to ensure this doesn't happen again. I apologize again for the inconvenience and frustration you've experienced. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-17-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336449.p?skuId=6336449 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for less than 2 years and it stopped working. Had a repair man come look at it. Said it was the compressor and the labor alone would be over $400 to fix it! Loved it while it worked!! Greatly disappointed in the longevity of this item

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Convertible Freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile. Can be used as a freezer or refrigerator. Good layout inside. I wish the open door alarm was way louder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was super easy. Ready to be used almost immediately. Works like a charm as our freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good freezer/refrigerator combination

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was spot on about when the freezer would be available and helped my husband to load it on the truck. We are very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is working wonderfully . The only drawback is that the shelves on the door are a little small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and has plenty of room. Only problem was the time it took to be in stock but seems to be part of the new norm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded to this.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade for years and thus was the chosen one. Awesome seal. Easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this time everything seems to be going real good. Delivery personnel were very careful as end location was in tight space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware! Purchased on Jan 30th this year and its July 11th and freezer is dead. Less the 6 months and i am throwing out over 800.00 in meat. Even if i am able to get freezer fixed or replaced, it less money then the food i threw away. Do yourself a favor and buy something quality. Very discouraged and disappointed customer!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm deeply sorry to hear that your Insignia 17 Cu. Ft. Garage Ready Convertible Upright Freezer has stopped working after less than 6 months of use, resulting in a significant loss of food and financial loss. I can only imagine the frustration and disappointment you must be feeling. I want to assure you that we take your feedback seriously and will investigate this issue further to determine what went wrong. While we strive to provide reliable products, it's clear that we fell short in this instance. I appreciate your feedback and will share it with our team to improve our product quality and customer satisfaction. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-17-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336449.p?skuId=6336449 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow sure does the job. Everything is frozen in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer with a lot of room, we put in our garage and it stays cold with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of this freezer. The digital display and temperature control on the outside is great.

    I would recommend this to a friend