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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3778 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the overall performance, capacity, and size of the 17 Cu. Ft. Garage Ready Convertible Upright Freezer. Many appreciate its convertibility, easy temperature control, and quiet operation. The design and tight door seal also receive positive feedback, while some customers have noted concerns regarding the shelf quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,778 reviews
  • Rated 5 out of 5 stars

    Nice fridge/freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and features, use it as a fridge or freezer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor temperature control as a refrigerator.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In refrigerator mode, set to 35F (lowest setting in refrigerator mode) the internal temperature oscillates wildly. It exceeds 43F before cooling down to 26F. The internal temperature of a refrigerator should never exceed 40F. If you look at the other one star reviews you'll see I'm not the only customer to have this complaint. According to the U.S. Food and Drug Administration (FDA) and the U.S. Department of Agriculture's Food Safety and Inspection Service, the safe temperature for a refrigerator is 40°F or below. If you own a restaurant, as a refrigerator this unit can cause trouble with Health and Safety inspections. I paid extra for the Standard Geek Squad Protection. When I tried to chat with Geek Squad they sent me to InsigniaProducts.com which just redirects to a Best Buy insignia page taking you full circle. Not sure why paying for Geek Squad Protection gets you redirected elsewhere. I have sent an email to [email protected] I will update this review later, if appropriate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer convertible to fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited six months to finally find an upright freezer. Very happy with my choice. Set up in minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for about a month and it sees to be working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working good.I would buy it again.It was a good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT SIZE FOR MY FAMILY

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I THOUGHT THE 17.0 CU WOULD HAVE BEEN TOO SMALL BUT I WAS WRONG. IT IS PERFECT SIZE FOR MY FAMILY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this freezer for a short time. Waiting for my half of beef, will know more then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Freezer and refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Freezer/ Refrigerator works exactly the way I wanted it to . Very easy to use and works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very communicative and helpful in the store. Also super friendly delivery crew .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer delivers all that was promised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery, solid performance (so far). Very happy with the product and the purchase process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to get at food, well lit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price. great size and easier to organize and access food than a box freezer. Like being able to flip it to refrigerate when we no longer need so much freezer space

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the size. don't how hard it is to open the door, have to hold the cabinet and yank the door to open. didn't get any kind of manuals or operational info.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback regarding the Insignia™ 17 Cu. Ft. Garage Ready Convertible Upright Freezer. We appreciate you taking the time to share your experience.

      If you're finding it difficult to open the door, it may be beneficial to check if the freezer is level and positioned properly, as this can affect door functionality. Additionally, I recommend checking the dimensions and weight of the door; some models may require a firm grip to open smoothly.

      Regarding the absence of manuals or operational information, I apologize for any inconvenience this may have caused. You can access the manual and other resources on the Best Buy website or contact their customer support for assistance in obtaining the necessary documentation.

      If you need further assistance or have any additional questions, please feel free to reach out. - Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !LOVE IT!!!!!!!!!!!!!!!!!!@!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the only ones to have it during this pandimic where no one else had them in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance. Lots of features. Impressive quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. A little smaller than the one I had before, but it serves the purpose.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Consider this disposable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 16 months and now I know that this is actually a Best Buy brand and they don’t stand behind their products. This is a disposable item, so don’t expect it to last very long or to have this item serviced at home by Best Buy because they will tell you it is too small and that you have to bring it to the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer so far no issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using it as a freezer and have no issues so far. It is bright and has a digital temp read out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed and has not disappointed! Delivery was also great and on time as stated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good freezer easy to set love the quick freeze option. The only thing that i have trouble with is opening it it seals very well

    I would recommend this to a friend
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