Customer Ratings & Reviews
- Model:
- NS-UZ17SS0
- SKU:
- 6336445
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 17 Cu. Ft. Garage Ready Convertible Upright Freezer for its spacious storage capacity, convertible feature that allows it to function as a refrigerator or freezer, and affordable price point. They also find the garage-ready design and adjustable temperature control to be convenient and user-friendly. However, some customers have concerns about the durability of the handle and the availability of warranty services.
This summary was generated by AI based on customer reviews.
MR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working already. didn't even make it a month!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RobertA,
We apologize that the unit stopped working. Your feedback is helpful to us so we can improve its quality. If you need further assistance, please contact Insignia at 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
overeager request for review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I;m glad to receive the offered points but my freezer hasn't yet been deliveredl Clearly your mechanism for requesting reviews would appear to be flawed
No, I would not recommend this to a friendGet the extended warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2020 and it is already having issues. It is a spare refrigerator in our garage.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the upright freezer. I am sorry to read that the unit is not working properly. Kindly contact us to be able to provide you with suggested troubleshooting steps.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Already not working
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was so excited when I received this. 8 months later and it is no longer working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dimples!
Thank you for writing a review about our 17.0. Cu. Ft. Frost-Free Upright Convertible Freezer! We know how annoying is that your freezer stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
wont get colder than 5-10 degree F consistently
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this freezer will not maintain its set temperature.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our Refrigerator! We know how frustrating is when a product does not work as you expected, and we are sorry that you have experienced this. Please allow us to assist you further by reaching us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
not a fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not keep fridge items cold. Unable to use as intended, great if you need a stand alone freezer.
No, I would not recommend this to a friendInsignia freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the alarm on this freezer. I have to push and hold 3 or 4 times before I am able to open the freezer.
No, I would not recommend this to a friendNot happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The door doesn’t open. This is my second one delivered. No one from Geek squad seems to know why
No, I would not recommend this to a friendDon’t bother.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered broken. Sent back with delivery men. Called up and canceled the order.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Darlene,
We're sorry to disappoint you. We appreciate your feedback with this product for us to be able to improve the quality and service to our valued customers.
Insignia Support
Lea
www.insigniaproducts.com/support
Problems from day one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good product issues from day one. Wouldn’t recommend this product.
No, I would not recommend this to a friendA great freezer for any home.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice freezer so far. Spacious and the glass shelves are far better than wire shelves. Plenty of space inside a very sleek modern look outside. Easy to assemble and operate. I'm considering purchasing a second one for fridge overages since it can be used as either a freezer or fridge. I would definitely recommend.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed feedback. We are pleased to hear that you find the freezer spacious and appreciate the glass shelves. It's great to know that the sleek, modern look and ease of assembly and operation have met your expectations. Your consideration of purchasing a second one and your recommendation mean a lot to us. We look forward to continuing to serve your needs. Keith | Insignia Support
INSIGNIA 17 cu. ft. freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase price was $799 but got $100 off at time of purchase! Then got a message from Best Buy for a price match giving me an additional $100 off which made purchase price $599!!!!! Absolutely happy with this purchase!!!! Delivery & set up was totally 100%!!! Delivery men were very personable & friendly also! NO COMPLAINTS AT ALL!!!!
I would recommend this to a friendCan't go wrong.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great convertible type refrigeration unit. Plenty of space and is a real nice-looking unit. It cooled down to 35 deg very quickly, I already have the stainless version of the same unit that I use as a freezer. These two replaced a refrigerator that working but we needed more space.
I would recommend this to a friendGreat Garage Addition
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a great addition to the garage! Being able to switch from fridge to freezer is invaluable. We’ve used it as both in the year we’ve had it!
I would recommend this to a friendGreat freezer/refrigerator combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice freezer. We especially like the ability to use it as a freezer or large refrigerator. This one replaced an old, non-frost free unit that was inefficient. Very quiet operation and great efficiency. Lots of room for bulk buying meat and poultry.
I would recommend this to a friendHappy with this as a refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator so far. It is spacious and the temperature is consistent. We bought it for our garage so we are hoping it is truly "garage ready". So far it is wonderful!
I would recommend this to a friendTHIS IS A WONDERFUL PRODUCT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased our unit in September 2019. I am hesitant to submit a review soon after purchasing a product because I'm not comfortable telling people about a product that I really haven't used for very long. That being said, THIS IS A WONDERFUL PRODUCT. We use it as a refrigerator only, as we have chest freezers in our basement. This fridge is set at 38 degrees and does not fluctuate-- no frozen produce or warm milk, for example. It is very spacious compared to most refrigerators and certainly has a GREAT PRICE. It is very energy efficient as it replaced an alternative energy (DC) refrigerator-freezer that was much smaller in internal capacity (but large externally). It actually uses less power than that unit! The glass shelves are heavy-duty and easy to clean. The only minor issue is the door handle is weak so we use our fingers at the top corner to open the door--MINOR ISSUE. No regrets in this purchase!
I would recommend this to a friendGood product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should so far.I like the little beep when you open the door.does not seem like 17 square feet of space but it holds what i need it for.I like the garage ready part i was worried about this because our old one was not working right after 40 years of use.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed feedback! We’re glad to hear that the product is working well for you so far. It’s great to know that you appreciate the little beep when you open the door and that it holds everything you need, even if it doesn’t seem like 17 square feet of space. We’re also pleased that the garage-ready feature has met your expectations, especially after your concerns with your old unit. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience. If you have any further comments or need assistance, please don’t hesitate to reach out. Enjoy your new appliance! Keith | Insignia Support
Great freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far its great. We had a freezer that quit and had to find one in stock and under $1000. I love the the led lighting inside and its quiet. Would buy it again.
I would recommend this to a friendInsignia™ - 17 Cu. Ft. Garage Ready
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using as a freezerless refrigerator, so hard to find a refrigerator without a freezer. Glad this one converts to either freezer or refrigerator.... So far so good set to 37 degrees F.
I would recommend this to a friend