Customer Ratings & Reviews
- Model:
- NS-UZ17SS0
- SKU:
- 6336445
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the overall performance, capacity, and size of the 17 Cu. Ft. Garage Ready Convertible Upright Freezer. Many appreciate its convertibility, easy temperature control, and quiet operation. The design and tight door seal also receive positive feedback, while some customers have noted concerns regarding the shelf quality.
This summary was generated by AI based on customer reviews.
Maybe send a review after i em has been delivered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, was sent an email to review this item, but hasnt been delivered yet.
I would recommend this to a friendDo not recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer worked well until it was exactly a year and a half and the compressor stopped working. We got a high temp alarm and the door and top shelf had thawed because it was 60 degrees in the freezer. Had two repairmen come out and it was going to be $703 to fix.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 17 Cu. Ft. Garage Ready Convertible Upright Freezer. We sincerely apologize for the inconvenience you experienced with the compressor failure and the subsequent loss of your frozen items. We understand how frustrating it can be to face such issues, especially after a relatively short period of use.
Our team is committed to producing high-quality appliances, and your experience is not reflective of the standards we strive to uphold. We take your concerns seriously and would like to investigate this matter further. Please reach out to our customer service team with your details, including the model number and purchase information, so we can assist you in resolving this issue.
We appreciate your feedback as it helps us improve our products and services. Thank you for choosing Insignia, and we hope to restore your confidence in our brand.
It makes noises every time I open the door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One day after it was delivered and installed the door makes a noise every time you open it
I would recommend this to a friendDeep freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one did not come because they said it Was damage the second one they Brong was damage as well
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TeresaM,
Thank you for taking the time to leave a review of our Insignia™ - 17 Cu. Ft. Garage Ready Convertible Upright Freezer. We apoligize for the experience you have been through with the product. For further assistance, you can contact Best Buy at 1 (888) 237-8289.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Basic Freeze but expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive for a basic freezer. Other freezers offer more at a better price
No, I would not recommend this to a friendMy fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the door was like 4 1/2 inches off the floor.
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Great freezer for my shed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Insignia™ - 17 Cu. Ft. Garage Ready Convertible Upright Freezer to replace an older chest freezer of approximately the same size that stays in my unheated shed. The old freezer was still functioning, but became a hassle to reach in and dig for what you wanted. With the new upright model, everything is right there on the shelves to view. The freezer has been working great so far. For the price and the quality, it is a win/win!
I would recommend this to a friend TERRIBLE DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this stand up freeze less than 2 years ago and it went out!
No, I would not recommend this to a friendThaks, Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer froze food properly. But it showed an E6 error code after 2 days of operation. Best Buy replaced the freezer with one that is working fine AND showing no error code. It also picked up the first freezer with no inconvenience to us. Thank you, Best Buy,
I would recommend this to a friendDon't waste your money!!!!!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this is April 2022. Did not buy the extended warranty but wish now I would have. This has already stopped working. The outside monitor states it is in freezer mode, -4 degrees and door is closed. Well, it's a lie, I opened the door and all my contents were unthawed!!!!!!!! Compressor is out, but outside display states the freezer is working....Oh! and no one works on this brand of appliance. So, now 1 year later, I have to buy another new freezer.
No, I would not recommend this to a friendShop elsewhere
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered on Black Friday, still hasn’t been delivered. Set delivery for two weeks ago, was never notified about back order, truck never showed up sat at home for the entire 12hr delivery window. Called to speak with people and even drove 1hr back to store (nothing helpful) hopefully it gets delivered this week as I’ve had meat at the butcher 2weeks too long now. If you want good service, avoid Best Buy.
No, I would not recommend this to a friendNot worth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door is too sticky. I've to apply extra force to open the door. I was disappointed by seeing my new refrigerator behaving like this. I called Best Buy and they replaced it (which took some time, I couldn't use my refrigerator until then). The replacement is also behaving the same way though. Also, the door handle is getting lose because of this extra force. Not much happy with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 17 Cu. Ft. Garage Ready Convertible Upright Freezer. We appreciate your feedback about the door's operation, as it helps us understand how our products are being used in real-life situations. We're glad to hear that you reached out for assistance, and your insights are important as we continue to enhance our offerings. Your satisfaction is important to us, and we hope your future experiences with our products are much more enjoyable! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-17-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336445.p?skuId=6336445
Temperature fluctuates between 34 and 43 degrees
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought two, one for freezer and one for frig. Freezer is amazing but food in frig kept molding/spoiling so bought two top-rated thermometers to monitor temp which fluctuates between 34 and 43 degrees. May be this particular unit is just bad but too late to return so cannot recommend as a frig. Very disappointed because we love everything else about it as well as the freezer!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for letting us know about the situation you are experiencing with your unit. This does not seem like normal behavior, so I will like to suggest to get in touch with us at the link below so we can help you troubleshoot the fridge and review what options we can provide you as we know how important the unit is for you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Don’t waste your money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for 14 months. It was stupid. I didn't buy the extended warranty and I lost my money. It's better to buy a recognized brand. Don't waste your money.
No, I would not recommend this to a friendonly lasted 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted just over 2 years and that was the end of that..
No, I would not recommend this to a friendInsignia 17.0 cu ft freezer/refrigerator review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shelves are not strong and they sag. I bought polycarbonate sheets 1/4” thick and cut them to fit (no small feat). Also shelves are not adjustable. i like everything else.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Mary,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its so hard to open that you need to exert a lot of effort
No, I would not recommend this to a friendDisaster--doesn't freeze, lost all food
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer cools but doesn't freeze. After carefully following the instructions in the manual and re-setting everything multiple times, the so-called freezer hovers a round 32 degrees Fahrenheit. I've s et the temperature for as low as sit will go, and it still doesn't freeze. We've lost an entire freezer full of meats and other foods. This is not good.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking your time to write a review about our Freezer/fridge. We know how frustrating is when a unit does not work as expected. We would love to assist you further in this situation, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Sheboygan is not Dubuque
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered delivery ahead of beef delivery. Bestbuy delivered freezer to Sheboygan!!! In what world is Sheboygan any where near Dubuque? Freezer order canceled and still no refund.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 17 Cu. Ft. Garage Ready Convertible Upright Freezer. We apologize for the delivery error and the inconvenience it has caused.
We take full responsibility for this mistake and understand how frustrating it must be, especially with your beef delivery on the way. To resolve this issue, please contact the point of sale where you made the purchase. They can assist you with alternative solutions to ensure you receive the correct freezer and address any concerns regarding your order.
Your satisfaction is important to us, and we appreciate you choosing Insignia™. We're dedicated to making sure our products and services meet your expectations. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-17-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336445.p?skuId=6336445
DOA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dead on arrival... compressor running but never cooled off. Scheduled an exchange, hope the new one works!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 17.0 Cu. Ft. Frost-Free Upright Convertible Freezer/Refrigerator, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
