Customer Ratings & Reviews

We love our new freezer. The delivery was great - just on time, with a terrific setup. The extra freezer space has made my life so much easier.

This waa the best price and its perfect for what we need.

I had this fridge delivered much later than anticipated due to the pandemic prolonging the item arrival. This was understandable. This Fridge has worked well the 6+ months I have owned it now and looks nice on the outside with the stainless steel. The inside looks a little cheap, but that was to be expected with the cheap price tag. MY biggest complaint about this fridge however is how excessively loud it is. I can hear the fridge everywhere I am at on the first floor of my house. It frequently sounds like a wailing moose when it kicks on and also has a very loud humming noise which is much louder than your standard fridge noise. I reached out to Best Buy customer service and they said there was nothing they could do unless I paid 100$ for someone to come out and fix it (geek squad perhaps?). I did not want to pay a large repair fee for a cheap fridge/freezer so they suggested I reach out to Insignia about the issue. Insignia offered me no help resolving this issue either unfortunately.

I have had the freezer for about a month and love it!

Works great! Great price! Arrived on time. Perfect for our garage.

Great service,keep up the good work, I’d highly recommend to everyone. Thanks!

This freezer exceeded my expectations and I’m happy to have it

One of the reasons I opted for this fridge over other options at the time, was the ability to remote control it through an application which was working perfectly fine until end of 2019. Unfortunately after less than a year using it, Insignia decided to discontinue the application without providing any alternatives for users to continue remote controling the fridge. After calling their (best buy/insignia) customer service multiple times, I was informed that a gift card was sent to emails on file (which I never received it) and there was nothing else that could be done given that deadline for submitting a claim had been expired. Unacceptable from a Best Buy brand. Will never ever purchase products from such brand again.

Great product! Great price! Just the right size and easy installation and set up.

I love my new freezer. It has been a great purchase for me!

Exactly what I wanted. It was too bad that the representatives of the appliance department were not free to answer my questions.

Great price. Great quality! Big freezer works well

Beautiful looking and seems to work well. Upright freezerShould consume less energy than my old one.

Great freezer but super big. Enjoyable. Great for the garage.

This deep freezer is easy to use and it has a lot of room.

I’ve owned this freezer for 3 years now and it’s been amazing, very solid unit key pad has worked great and it’s build well.

Excellent freezer just perfect size for a family of two.

Great freezer thus far. Now I need a second but with a door that swings the other direction.

Works great! I’m very happy with it! Very handy and a great value for the price

Nice unit. Not really a problem but an aggravation, its so light weight, you have to anchor it to break the vacuum seal and open the door.