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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $949.99

Customer reviews

Rating 4.7 out of 5 stars with 3659 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the 17 Cu. Ft. Garage Ready Convertible Upright Freezer for its spacious storage capacity, convertible feature that allows it to function as a refrigerator or freezer, and affordable price point. They also find the garage-ready design and adjustable temperature control to be convenient and user-friendly. However, some customers have concerns about the durability of the handle and the availability of warranty services.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 3,659 reviews
  • Rated 5 out of 5 stars

    Happy me with my new freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new freezer. The delivery was great - just on time, with a terrific setup. The extra freezer space has made my life so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This waa the best price and its perfect for what we need.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Functioning Fridge with Major Noise Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this fridge delivered much later than anticipated due to the pandemic prolonging the item arrival. This was understandable. This Fridge has worked well the 6+ months I have owned it now and looks nice on the outside with the stainless steel. The inside looks a little cheap, but that was to be expected with the cheap price tag. MY biggest complaint about this fridge however is how excessively loud it is. I can hear the fridge everywhere I am at on the first floor of my house. It frequently sounds like a wailing moose when it kicks on and also has a very loud humming noise which is much louder than your standard fridge noise. I reached out to Best Buy customer service and they said there was nothing they could do unless I paid 100$ for someone to come out and fix it (geek squad perhaps?). I did not want to pay a large repair fee for a cheap fridge/freezer so they suggested I reach out to Insignia about the issue. Insignia offered me no help resolving this issue either unfortunately.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Freezer/Refrigerator since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    I can change it to a refrigerator if i want

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the freezer for about a month and love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Great price! Arrived on time. Perfect for our garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service,keep up the good work, I’d highly recommend to everyone. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chill

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer exceeded my expectations and I’m happy to have it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unacceptable turn of events!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reasons I opted for this fridge over other options at the time, was the ability to remote control it through an application which was working perfectly fine until end of 2019. Unfortunately after less than a year using it, Insignia decided to discontinue the application without providing any alternatives for users to continue remote controling the fridge. After calling their (best buy/insignia) customer service multiple times, I was informed that a gift card was sent to emails on file (which I never received it) and there was nothing else that could be done given that deadline for submitting a claim had been expired. Unacceptable from a Best Buy brand. Will never ever purchase products from such brand again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Great price! Just the right size and easy installation and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new freezer. It has been a great purchase for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do you want my review or not?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. It was too bad that the representatives of the appliance department were not free to answer my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Great quality! Big freezer works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking and seems to work well. Upright freezerShould consume less energy than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great big freexer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer but super big. Enjoyable. Great for the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This deep freezer is easy to use and it has a lot of room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this freezer for 3 years now and it’s been amazing, very solid unit key pad has worked great and it’s build well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge/freezer combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer just perfect size for a family of two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Freeze

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer thus far. Now I need a second but with a door that swings the other direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I’m very happy with it! Very handy and a great value for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit. Not really a problem but an aggravation, its so light weight, you have to anchor it to break the vacuum seal and open the door.

    I would recommend this to a friend