Customer Ratings & Reviews
- Model:
- NS-UZ17SS0
- SKU:
- 6336445
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 17 Cu. Ft. Garage Ready Convertible Upright Freezer for its spacious storage capacity, convertible feature that allows it to function as a refrigerator or freezer, and affordable price point. They also find the garage-ready design and adjustable temperature control to be convenient and user-friendly. However, some customers have concerns about the durability of the handle and the availability of warranty services.
This summary was generated by AI based on customer reviews.
Cross your fingers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Something is going on with the frig setting. I can get it set to 35 degrees on the outside setting but it will on truly go down to 40-41 degrees. Not executable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 17 Cu. Ft. Garage Ready Convertible Upright Freezer! We understand that you are having issues with your unit settings. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Broken 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 2 years. Front panel stoped working .People DO NOT REPAIR THESE. The costs are my then what the fridge costs
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia 17 Cu. Ft. Garage Ready Convertible Upright Freezer. We appreciate your feedback, as it provides valuable insights into the product's performance and longevity. Your observations about repair options are important for us to note, and we continuously strive to enhance our products based on customer experiences. We hope you find a suitable solution that works well for you in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-17-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336445.p?skuId=6336445
Bad deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fails in fridge mode, with in 30 days no support form Insignia or best buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JayH, I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. We assure you that it will be addressed properly. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
Didn't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If possible I would give this item 0 stars. It didn't freeze at all. I returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - 17.0 Cu. Ft. Frost-Free Upright Convertible Freezer/Refrigerator. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
JUNK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working within 18 months, was not offered anyu replacement or reapir, or help. Do not buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear about your negative experience with the Insignia™ 17 Cu. Ft. Garage Ready Convertible Upright Freezer. It's frustrating when a product stops working, especially when it's not yet reached its expected lifespan. Your feedback regarding the lack of support or options for replacement or repair is valuable, and it's essential for companies to provide adequate customer service for their products. Thank you for sharing your experience; it may help others make informed decisions. If you haven’t already, consider reaching out to Insignia’s customer service again to see if they can assist in resolving the issue. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-17-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336445.p?skuId=6336445