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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3781 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the overall performance, capacity, and size of the 17 Cu. Ft. Garage Ready Convertible Upright Freezer. Many appreciate its convertibility, easy temperature control, and quiet operation. The design and tight door seal also receive positive feedback, while some customers have noted concerns regarding the shelf quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 3,781 reviews
  • Rated 5 out of 5 stars

    Convertible freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described. Great organization space. Works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Thompson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a excellent purchase for me ! It stores enough meat for our family ! Thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unacceptable turn of events!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reasons I opted for this fridge over other options at the time, was the ability to remote control it through an application which was working perfectly fine until end of 2019. Unfortunately after less than a year using it, Insignia decided to discontinue the application without providing any alternatives for users to continue remote controling the fridge. After calling their (best buy/insignia) customer service multiple times, I was informed that a gift card was sent to emails on file (which I never received it) and there was nothing else that could be done given that deadline for submitting a claim had been expired. Unacceptable from a Best Buy brand. Will never ever purchase products from such brand again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase!!! I made so far!! no complaints! Happy customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This waa the best price and its perfect for what we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service,keep up the good work, I’d highly recommend to everyone. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Great price! Arrived on time. Perfect for our garage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It quits working after 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave 3 stars for each year in working condition. I have used it as a refrigerator for the last 3 years, it served its purpose until the high temperature alert keeps beeping and most of the food got spoiled. The coils in the back are clean. Don’t know what to do

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re sorry to hear about the issues you’ve encountered with your freezer. It’s great to know it served you well for three years, but we understand how frustrating it must be to deal with the high temperature alert and spoiled food.

      We recommend reaching out to our Insignia customer service team (877-467-4289) for troubleshooting assistance or to discuss potential repair options. Your feedback is valuable, and if there’s anything else we can do to assist you, please let us know. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Chill

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer exceeded my expectations and I’m happy to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can change it to a refrigerator if i want

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the freezer for about a month and love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do you want my review or not?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. It was too bad that the representatives of the appliance department were not free to answer my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new freezer. It has been a great purchase for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Great price! Just the right size and easy installation and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking and seems to work well. Upright freezerShould consume less energy than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Great quality! Big freezer works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great big freexer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer but super big. Enjoyable. Great for the garage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this freezer for 3 years now and it’s been amazing, very solid unit key pad has worked great and it’s build well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This deep freezer is easy to use and it has a lot of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Freeze

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer thus far. Now I need a second but with a door that swings the other direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I’m very happy with it! Very handy and a great value for the price

    I would recommend this to a friend
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