Customer Ratings & Reviews

freezer crapped out and needed another one. looked at other brands and with the good reviews this was the best for the money. didn;t need anything fancy. plus you can use this as a refridgerator also.

So far this product meets expectations. I like the feature that you can set it to either fridge or freezer. Plenty big enough to be a solid upright freezer. Bought another one to be a fridge in the garage!

It’s perfect, spacious very convenient and looking very good

Insignia brand is amazing! Love this and the option to make it a fridge or freezer with ease of temperature change. Had BB deliver and set up. Great customer service!

Very spacious for easy organization. Also it has a very tight seal around the door which will help keep everything the right temperature.

This has been a godsend. Not only does it have ample space but it runs like a dream. Very satisfied with my purchase and even more impressed with the Best Buy delivery service.

Only 2 months into usage. But, operation is simple and so far doing a great job in our garage.

I purchased two of these... one to use as a freezer and one to be used as a fridge... In looking at all the reviews, I asked for delivery and installation just to make sure it would be unboxed and plugged in to confirm no issues before they left... Overall, satisfied with the quality. As far as the handle, it looks like the easy thing to do is simply apply slow constant pulling and it will open with no issues... If you try to yank it, then you will get the hold back pressure some folks talked about...

I wanted a frost-free upright freezer that was well made, easy to use, and uncomplicated. That's what I got. It was also simple to set up, and that it can be converted to a refrigerator is a plus. Since getting this freezer it has stayed consistently cold, and there appear to be no "hot spots." Even the food in the door shelves freezes quickly and stays that way. I have ample storage space, with room left over. If our kids were still home, I could have still used the 17.0 CF size, but would probably have opted for "one size up" as "insurance" if they were 16 or younger. Decided on the freezer because Insignia is made by Midea, which is owned by Haier. I've had my Haier microwave for over 20 years and it's still going strong. And, since Insignia is the Best Buy brand, I am not worried should I ever need service.

This is an excellent appliance. We purchased 2, one to use as a refrigerator and the other for a freezer. They have a lot of room, great lighting inside and it is such a pleasure to be able to see what is inside without having to move things around. Very happy with our purchase.

Loving my new upright freezer, nothing beats it, MO

We purchased 2 and we like that it can be used for refrigerator or freezer. We needed more space and we goi it. You are not able to change which side the door opens from.

I have the same one but bigger that I use as a freezer, and bought this one for the garage as a fridge. WHat a cool option to be able to switch from freezer to fridge, plus it was very affordable

Using as a freezer in my garage it performs as expected and keeps the food at a consistently cold temperature with plenty of space.

I love this freezer. Until the COVID-19 pandemic, it never occurred to me to obtain such a gloriously large freezer. I am able to comfortably keep it in my kitchen. I literally croon at this thrilling appliance. It's beautifully lit, perfectly constructed, attractively simple and I have filled it to the brim with frozen foods,meat, homemade bone broth, leftovers made into meals and ice creams purchased on sale. And, nothing falls on my feet. It's astounding that it could also be used as a refrigerator. If I had to do it all over again, I would be tempted to get another to use as a refrigerator. I honestly think that I might be happier with such a straight-forward construction than I am with my fancy French-door KitchenAid. Of course, I don't think that anyone else would see it that way!

Great freezer for the price paid and it does the job!

This freezer works absolutely great and the fact Icould use it as an extra fridge if I needed is an added bonus

So far so good… it is energy star so hopefully it won’t cost a fortune to run. Great space the only down side is that it doesn’t have a small drawer for cheese and lunch meat. Other than that it looks great and I love the fact I can convert it to a freezer if I need to.

The freezer looks nice and works well. I like having the option to switch between fridge and freezer if my needs change later on. The size is fine (one more shelf would be nice though). Being able to set the temp without opening the door is nice. Overall, it's a good fridge so far. The main problem is not being able to switch the door swing. I know there's a wire in the hinge going to the front panel which is why it's single swing only. But it seems like an easy fix to add a plug+socket at the hinge on both sides to accommodate both swing directions. I'm lucky this is just a "garage freezer" so I had a little more freedom in my positioning, but having a fixed swing is a deal breaker for a lot of people. It just seems like a simple fix to almost double their perspective customers.

Great return on investment. Easy to setup and to use.