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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $949.99

Customer reviews

Rating 4.7 out of 5 stars with 3599 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the 17 Cu. Ft. Garage Ready Convertible Upright Freezer for its spacious storage capacity, convertible feature that allows it to function as a refrigerator or freezer, and affordable price point. They also find the garage-ready design and adjustable temperature control to be convenient and user-friendly. However, some customers have concerns about the durability of the handle and the availability of warranty services.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,599 reviews
  • Rated 5 out of 5 stars

    Great freezer, don't even think twice about buying

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this freezer for over a year now and it has been one of the best appliances I have ever bought. The auto defrost is worth the money alone. I havd only used it as a freezer so far, and will probably end up buying another one eventually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bear purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were shopping for a refrigerator with a big enough freezer until we were introduced to the flex refrigerator/ freezer for our garage. For the size and prices of the refrigerator we could purchase 2 17 cubic feet Insignia flex which we did and and will recommend it to our friend and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for a reasonable price! Awesome delivery and set up! We went back and bought an additional one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    aamazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It meets all of my family needs. I also like that it is a conversion so I can have freezer space or refrigerator space. It's much easier to get in and out of than the chest freezer I had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s convertible!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upright freezer right here is sure convenient. It’s convertible fridge to freezer vise versa. Worked out fine for spacious food storage for my family. I am very pleased that it’s also easy to move around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with my purchase—the website was super easy to use, and the new freezer has been an amazing addition to my home, running quietly and keeping my energy bills in check, so if I ever need another, Best Buy will definitely be my first stop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working fine, without a hitch. Haven't had it long enough to see if will break down twice in the first two years, like the brand-name upright refrigerator it replaced. But at half the price, it can't be any worse. Be aware, though, that unlike many refrigerators, the door is not reversible and must open with the hinge on the left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints about this fridge/freezer!! I use it as a deep freezer in my garage. It has not been impacted by this Southern summer heat!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, IHarris! We’re so glad to hear the freezer is holding up strong even in that Southern summer heat. It’s built to handle garage environments, and it’s great to know it’s doing its job well for you. Enjoy the extra storage! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    10 out of 10 would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we went with this mode. The insignia looks sharp and the ability to switch from a freezer to a refrigerator is soooo helpful, especially during the holidays when you need that extra refrigerator space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fridge or freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and works well. So far it has been great even outside on a covered porch at 90 degrees. Would Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win the gold, Keep it cold

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is well designed.. the drawers in the bottom are a nice edition. Item was in stock. Saved all the food from The old freezer. The difference from thebold freezer is amazing

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're glad to hear that you're enjoying the well-designed freezer and that the bottom drawers have been a helpful addition. It's great to know the item was in stock when you needed it and that it successfully preserved all the food from your old freezer. The improvement over your previous model sounds impressive, and we appreciate your feedback.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the delivery driver. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator or freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Like the option of making it either a fridge or a freezer. Little bigger than I needed but the smaller size still had the same depth with the door open.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for the thoughtful review! We're glad to hear you're enjoying the flexibility of the Insignia 17 Cu. Ft. Convertible Upright Freezer—it’s great to have the option to switch between fridge and freezer depending on your needs. Even if it’s a bit roomier than expected, it sounds like it’s fitting in just fine. Here's to cool convenience! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer Insignia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer! Only thing is the door is hard to open due to a tight seal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freeezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent unit for our beef that we purchased. thankyou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer - Insignia 17 cu Ft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from the team up in Duluth, MN. They went above and beyond the call of duty to help me out when my 30+ year freezer died and I needed a fix right then and there.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, FrankP, for sharing your experience with the Insignia™ 17 Cu. Ft. Garage Ready Convertible Upright Freezer. We're delighted to hear that the team in Duluth, MN provided exceptional customer service and helped you find the right solution when you needed it most. Your feedback is greatly appreciated! Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer/Refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer/refrigerator. work well. easy to use and program to the right temperature

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We're delighted to hear that you're enjoying your freezer/refrigerator and finding it easy to use and program. Your satisfaction is our priority, and we're glad to know our product is meeting your expectations.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    upgraded to a bigger size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delevery team was on time , product got to temp for freezer within 4 hours. Good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and affordable convertible appliance I have ever had. Loved this product. I have 2 of this in my home. The performance is outstanding.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RubaiatHassan, thank you so much for the glowing review! It's great that you are enjoying our convertible appliance and that it has exceeded your expectations. Your satisfaction is our top priority, and we appreciate your loyalty in having two of our products in your home. If you ever need assistance or have any questions, please don't hesitate to reach out. Thank you for choosing our product! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace an existing freezer and we Love the cost savings.

    I would recommend this to a friend