Customer Ratings & Reviews

Freezer runs very quiet. It has plenty of room for food. Overall very good and recommended to buy it.

Love my new freezer/refrigerator. I use mine as a freezer. I love the drawers and the door shelf’s. The quick freeze is amazing. Freeze food almost right away, so food doesn’t get frost burn easily! And I you can set the temperature

This freezer was made for our pantry, it fits perfectly and we lose the stainless look. Works perfectly so far, couldn’t be happier!

The refrigerator is perfect fit for garage. I like this.

EXCELLENT APPLIANCE.!!!! I OWN 3. IM READY FOR ANOTHER ONE!!

I have had this convertible refrigerator/freezer for two years and it's been working great.

The Insignia fridge/freezer is great! I did request the door to be on opposite side but that’s not applicable. I purchased the same appliance in 2019 … 1 is a freezer & 1 a fridge. They work extremely well & haven’t experienced any issues with either.

I love this so much! We have two of them side by side in the garage. One is a refrigerator and one is a freezer. I like how simple, clean, minimal, and modern they look. The value for the money is fantastic. We are building a home and will definitely use them inside the butler’s pantry because they look so nice!

Due to covid crisis - I needed a freezer and bought open box item. I was unable to view item since I couldn't go into store but saw a picture and minor scratch on door. No problem since it was going into garage. BB delivered, plugged in and I filled with food. I soon noticed that the door gasket wasn't sealing properly along the top of the door. I was getting frozen water build up in the inside along the top of the cabinet. I put a flashlight into the freezer and closed the door and could see light escape along the top. I contacted Insignia and explained and they sent out a tech to assess. He took some notes and a couple days later was told that insignia is rejecting the claim - no explanation why. They said they could fix it for 999 since it would require new hinges and door. The repair quote was higher than I paid so I can see why insignia might not want to repair - but it does seem like the should just replace. I called insignia to investigate and after 2+ hours of discussing with CSR, they tried to check something and magically, call was disconnected and when I immediately called back, the call center was closed. I called back the following day and was told that because it was open box, I have to deal directly with the store and that the service call was not "coded correctly" and that is why it was rejected. They were saying that service for this item was supposed to be carry in item / exchange. I tried to explain that this is a 17 Cubic foot freezer, over 5 feet tall and a couple hundred pounds. I do not own a pickup truck and there would be no way I could bring into the store for repair. That didn't seem to matter much. They did say that I could return to the store but I explained that it is currently full of food, so unless I have a replacement, I can't return the one I have unless I want to waste all the food that I have stored in it. Home Depot says similar models are on back order until Aug, well after any return date. I understand that the supply chain is affected by the Covid Crisis and a replacement may not be immediately available, but I am willing to wait until the supply chain is restored. I cannot understand why insignia won't stand by their product, especially since it was delivered by BB. I am now stuck with a defective product that has to work harder than designed due to the door gasket leak and will probably break in a year or two. BB was actually my first call for buying the freezer due to my experience with other appliance purchases. I was assured that an open box was cosmetic damage only and any defects would be 100% covered under warranty. So much for standing behind their products.

Much needed with this unpreceeded times. Getting food when it is a good deal and store it for later. What stuff can't be frozen anyway, maybe a few come to mind. Worth the investment.

Perfect freezer for us, excellent delivery. Love the lockable display screen

This is exactly what we were hoping for. The side is great. And it looks so neat and has awesome settings. “Quick freeze” recently our power went out for almost 24 hours. We never open the freezer and when the power came back on we just hit quick freeze!

Came in just in time for stocking up! Easy seeing what you put in and the temperature is outside in front of me. I can see if I need to control the temperature.

Awesome, beautiful to display in my garage and I don’t have to install another gfc socket

Works great and lots of room in it. I have not tried to switch it refrigerator yet.

Loved it, I don’t regret returning the opened box for a newer version.

Very happy with this item, we're using it as a refrigerator.

I purchased many items from best buy. This unit is trash. It wwnt bad after 14 months which was 2 months out of warranty. Any other manufacturer gives at least 5 years of additional warranty. This is a best buy product and they did not offer anything to help the cost of fixing this unit. In short, DO NOT BUY!!!

Nice freezer just wish the installer would have taken the tape and Styrofoam out of it before he plugged it in.

Perfect for what I need! The picture shows more than 1200 cookies I baked and plenty of room left.