Customer Ratings & Reviews
- Model:
- NS-UZ17SS0
- SKU:
- 6336445
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 17 Cu. Ft. Garage Ready Convertible Upright Freezer for its spacious storage capacity, convertible feature that allows it to function as a refrigerator or freezer, and affordable price point. They also find the garage-ready design and adjustable temperature control to be convenient and user-friendly. However, some customers have concerns about the durability of the handle and the availability of warranty services.
This summary was generated by AI based on customer reviews.
Good shelf space and interior design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The storage space was configured in a way that works best for us.
I would recommend this to a friendSo far, so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size, so far seems to be freezing well. This particular model can turn into a refrigerator if needed. Shelves are great and not a speck of frost!!
I would recommend this to a friendAmazing Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues with delivery but best buy had me covered with their best services
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience! We're sorry to hear about the delivery issues, but we're delighted that Best Buy was able to provide you with excellent service and support. Your satisfaction is very important to us, and we're thrilled that you're happy with your Insignia™ - 17 Cu. Ft. Garage Ready Convertible Upright Freezer. If you have any other feedback or need further assistance, please don't hesitate to reach out.
Best regards, Rolf | Insignia Support
Very nice using as a second fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice when used as a refrigerator. Lots of room and space
I would recommend this to a friendA lot of room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good freeze with a lot of room, even in the door. Hard to open, need to grab it by the top corner, which has a handle but wasn't intuitive initially.
I would recommend this to a friendVery satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the freezer,plenty of room for all our needs. Do I get points for my purchase?
I would recommend this to a friendSo good we bought two
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy conversation from refrigerator to freezer. Glass shelves are really nice to have.
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it, best investment ever Spacious and quiet
I would recommend this to a friendOk, but not highest quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cools well, but 2 months in the handle broke off by my young daughter. Not even sure how that's possible. I'll be filing a claim
I would recommend this to a friendA good unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know there was such a thing as a convertible freezer/refrigerator. This is a good unit
I would recommend this to a friendHorrible Service
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Freezer worked Ok for about 15 months had first cooling issue then reset it I am now at 26 months it will not cool anymore. I called for service knowing I am outside the 24 month Insignia window stated I knew I would have to pay but I wanted it looked at. Advised the only way to have it repaired would be to bring it into the store. (*side note I had this delivered I am a single mom I am going to have to find someone to help me load it to bring it in) Just restocked it after Hurricane Helene too so the fact that they will not repair regardless of paying or not is ridiculous. Dont forget Insignia is best buy owned and only one able to do the repairs!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Corrine66.
We are very sorry to hear about your experience with our freezer and the challenges you’ve faced in getting it repaired. We understand how frustrating and inconvenient this situation is, especially after just restocking it following Hurricane Helene.
We want to help make this right. Please reach out to our Insignia customer support team (877-467-4289) directly, and we will do our best to find a solution that accommodates your situation. We understand the difficulty of transporting such a large appliance, and we will explore all possible options to assist you.
Thank you for bringing this to our attention. We appreciate your patience and hope to resolve this issue promptly. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Reliable and energy efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I might need another bigger size but very convenient.
I would recommend this to a friendA must have for your home
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect buy!! I placed this in my garage for meats and could not be happier
I would recommend this to a friendInsignia freezer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great big freezer. It holds a lot of food. Very good for the price.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer is really great. It isn’t noisy at all and it cooled down extremely quickly!
I would recommend this to a friendOverall nice freezer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this freezer for about 2 months now and appears to be working OK. It freezes well and so far the frost free is working correctly. My reason for four stars is that the door magnet gasket holds so tight that it is extremely hard to open the door, one must use extreme force holding the body and prying the door open. The whole freezer will move out of place if one tries to open it just by pulling the door handle. The strong magnetic force is a two edge sword, it is great to keep the unit closed and the cold inside, but a nuisance for opening the door.
I would recommend this to a friendlots of room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great -lots of room and lots of door pockets to organize food.
I would recommend this to a friendNice features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the refrigerator it is compact but holds a lot of food.
I would recommend this to a friendBest freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this upright freezer. I have wanted one fore so long and it is perfect for all of our freezer stuff. Might get a second one to be our refrigerator.
I would recommend this to a friendBest garage upright fridge or freezer you could po
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve got 2 of these now in my garage. Perfect for bulky fridge items or unloading groceries in the summer heat. The freezer is perfect for anything from pizzas to the apocalypse prep. Flexibility options are an added bonus as well.
I would recommend this to a friend