Customer Ratings & Reviews
- Model:
- NS-UZ17WH0
- SKU:
- 6336449
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the overall performance, capacity, and size of the 17 Cu. Ft. Garage Ready Convertible Upright Freezer. Many appreciate its convertibility, easy temperature control, and quiet operation. The design and tight door seal also receive positive feedback, while some customers have noted concerns regarding the shelf quality.
This summary was generated by AI based on customer reviews.
Freeze It All
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a gift for my best friends and lets just say they are in love. The freezer can be set to either fridge temp or freezer temp and they never have enough space in there twin door fridge so we bought these after looking at display and seeing all the shelves and storage on the door
I would recommend this to a friendHorrible Service
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Freezer worked Ok for about 15 months had first cooling issue then reset it I am now at 26 months it will not cool anymore. I called for service knowing I am outside the 24 month Insignia window stated I knew I would have to pay but I wanted it looked at. Advised the only way to have it repaired would be to bring it into the store. (*side note I had this delivered I am a single mom I am going to have to find someone to help me load it to bring it in) Just restocked it after Hurricane Helene too so the fact that they will not repair regardless of paying or not is ridiculous. Dont forget Insignia is best buy owned and only one able to do the repairs!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Corrine66.
We are very sorry to hear about your experience with our freezer and the challenges you’ve faced in getting it repaired. We understand how frustrating and inconvenient this situation is, especially after just restocking it following Hurricane Helene.
We want to help make this right. Please reach out to our Insignia customer support team (877-467-4289) directly, and we will do our best to find a solution that accommodates your situation. We understand the difficulty of transporting such a large appliance, and we will explore all possible options to assist you.
Thank you for bringing this to our attention. We appreciate your patience and hope to resolve this issue promptly. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great Quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great price and great quality product. I appreciate having an upright freezer. I bought bins to organize my freezer items and they work perfectly in this freezer.
I would recommend this to a friendFreezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this freezer so far no problems....big and spacious
I would recommend this to a friendAmazing Freezer!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this freezer so much!! its definitely worth it to not have to bend down and search like you would for a chest freezer. the control panel is super easy to use, i have just been using it as a freezer not as a fridge yet.
I would recommend this to a friendAs good as premium branded ones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so surprized with the performance of this freezer. So spacious.
I would recommend this to a friendInsignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set freezer temperature and the inside is spacious.
I would recommend this to a friendGreat Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was just what I hoped for and a lot of space. Love it!
I would recommend this to a friendExcited
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was easy. Product and delivery both great so far
I would recommend this to a friendA refrigerator with no regrets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy and satisfied with my new refrigerator. No regrets! Will recommend to friends.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're thrilled to hear that you're so happy and satisfied with your new refrigerator! It's fantastic to know that it has met your expectations. Your recommendation to friends means a lot to us. Thank you for sharing your positive experience! Enjoy your new appliance! - Carl | Insignia Products
We love the freezer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty room, love the versatility from freezer to refrigerator.
I would recommend this to a friendFreezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this freezer. Delivery drivers were great took it downstairs for me !
I would recommend this to a friendProduct okay, sale not
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer works as advertised, but sale itself was not great. Purchased open boxed, but it had many defects not listed (no handle for door being the worse). As expected, a few dents and scrapes but the missing door handle is frustrating. It was also dirty inside. Flaws were not visible until it was delivered, as it was heavily wrapped.
I would recommend this to a friendAmazing freezer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our family loves this freezer! So much more room for food.
I would recommend this to a friendFreezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we are enjoying the freezer. Sales person was good, and so was the delivered guy.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ 17 Cu. Ft. Garage Ready Convertible Upright Freezer. We're delighted to hear that you're enjoying the freezer and had a good experience with both the salesperson and the delivery team. If you have any other questions or need further assistance, we're here to help. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-17-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336449.p?skuId=6336449
Flexible use as freezer or fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previously we had a chest freezer and it was hard to see or find everything in it, so we decided to change to an upright. This unit can serve as a freezer or a fridge and has plenty of room in it. As noted in other reviews, the seal is tight, but to me that is a good thing.
I would recommend this to a friendReliable and energy efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I might need another bigger size but very convenient.
I would recommend this to a friendFreezing in Alabama
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had been looking for an upright freezer to replace a chest freezer. After checking other stores for prices and delivery options, this freezer from Best Buy was the best size and most economical for me. Only had to wait a week for my delivery versus 2-3 weeks with other stores, and had 4 delivery guys.
I would recommend this to a friendGreat product, still waiting on my door handle!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this freezer. Inside design is laid out well to maximize space. Have it in my garage and freezes well despite a run of 90 degree weather. I have purchased several Insignia appliances and have been very pleased with each of them. Only reason that I have not given this a rating of 5, is because it was delivered with the wrong size door handle and I have yet to receive the proper door handle more than 30 days later.
I would recommend this to a friendFreezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice freezer works really well. The sales person was very helpful and cordial.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback on the Insignia 17 Cu. Ft. Garage Ready Convertible Upright Freezer! We’re thrilled to hear that it works well for you.
It’s also great to know that you had a helpful experience with our sales team. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts.
If you have any further questions or need assistance, feel free to reach out! - -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285