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Customer Ratings & Reviews

$579.99
Save $320
Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 3747 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the overall performance, capacity, and size of the 17 Cu. Ft. Garage Ready Convertible Upright Freezer. Many appreciate its convertibility, easy temperature control, and quiet operation. The design and tight door seal also receive positive feedback, while some customers have noted concerns regarding the shelf quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 3,747 reviews
  • Rated 4 out of 5 stars

    Freezer’s Fine but …

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine freezer .. nice having temperature monitor on door after previous freezer died and we didn’t find out till all the food thawed. Door seal Very tight, almost hard to open. One door shelf was defective..couldn’t hang on door. Could not get a replacement part. Best Buy sent a whole new freezer instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and customer service was excellent. Love it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your positive experience with the Insignia™ 17 Cu. Ft. Garage Ready Convertible Upright Freezer. We're thrilled to hear that the size meets your needs and that you received excellent customer service. It's always our aim to provide top-quality products and support. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has glass shelves! Also it has a tray in back that the water goes out there...

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback regarding the Insignia™ 17 Cu. Ft. Garage Ready Convertible Upright Freezer. We appreciate your input on its features, including the glass shelves and the water drainage tray. Your insights are valuable for potential customers considering this model.

      If you have any further questions or need assistance, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    GREAT option!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thrilled to find this upright Convertible Freezer/Refrigerator! What a terrific idea for meeting needs at different times of the year, or times of my life. Delivery was perfect, on-time, very professional. Configuration of the shelves and door compartments is just right for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonder product, we use in our commercial kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repeat buy!!! This is my 4th purchase. It is great!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your continued support! We’re thrilled to hear that this is your fourth purchase and that you’re finding it great. Your loyalty means a lot to us. If you have any other comments or need assistance, feel free to reach out. Enjoy your new purchase! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Defrost disaster averted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, no issues. The on line support was excellent, helping me confirm the boxed dimensions and closest store location. This allowed me to get a replacement for my dead freezer before my stored food defrosted. Thank you support, thank you store team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ice cold and quiet...lots of space with drawers!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works excellent ! Love the lighting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Freezer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice freezer but the handle came off one year after purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, exactly what we needed size and style are perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, good value. Easy to see and find what is in freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one.Both are great definitely recommend this to anyone whom is considering or on the fence. Very good upright deep freezer for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Error Code, No home Repairs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One day after I bought it, It got an E7 error code. I purchased the extended warranty. I called to get it serviced and I was told I would need to bring in to the Best Buy store for all repairs and that it does not qualify for in home service even though in the terms it says that in home repairs cover major appliances. When you look this up on the website it is listed under "Major Appliances". I hope this helps someone else.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with our Insignia 17 Cu. Ft. Garage Ready Convertible Upright Freezer. I apologize for the frustration and inconvenience you've encountered with the E7 error code and the requirement to bring the product to a Best Buy store for repair, despite purchasing the extended warranty. I understand that this may not align with your expectations and appreciate you bringing this to our attention. I will make sure to pass on your feedback to our customer service team so we can review and improve our communication and repair process to better serve our customers in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-17-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336449.p?skuId=6336449 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. Size is nice. Good lighting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electrónico

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a best buy credit card is amazing they are super helpful my favorite store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I thought a freezer with plastic shelves?? But with limited supply of freezers out I thought I'd give it a try. So far I have not been disappointed at all. Only thing I will note is the door seals well so you have to pull to open but you know you have a good seal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be a little hard to open because it seals so tight but for a garage ready freezer that is a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it…Bought Two freezers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and features. Glass shelves are a nice bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New home, New Tech

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on a whim when we bought our new house and I want a second one. The flexibility of freezer or fridge is a game changer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright Freezer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stand upright freezer is really a home run!!! It's not bulky and it's freezing cold without any ice build up. Don't pass this up. Awesome Freezer

    I would recommend this to a friend