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Customer Ratings & Reviews

$579.99
Save $320
Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 3747 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the overall performance, capacity, and size of the 17 Cu. Ft. Garage Ready Convertible Upright Freezer. Many appreciate its convertibility, easy temperature control, and quiet operation. The design and tight door seal also receive positive feedback, while some customers have noted concerns regarding the shelf quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 3,747 reviews
  • Rated 5 out of 5 stars

    Love our new freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our previous freezer died, we were pleased to find this one in stock at Best Buy. No waiting weeks and weeks for delivery like some of our friends have had to do recently when ordering new appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very big, but very big door make it not very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping my food frozen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old freezer died when we had the long freeze and power outage last year. Looked for a long time to find an up right freezer that was frost free. This one is just big enough and works well in my garage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been a wonderful freezer! I'm glad we purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my freezer.. its beautiful n functions as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfrct Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, skeek design, and plenty of room. No issues with set uo and easy to understand instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serivces the Purpose

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia Freezer is one of the best products been purchased from best buy that serivces it's purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer & great price…holds plenty & no more digging into a chest freezer anymore, everything is in plain sight. VERY SATISFIED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    uprught freeer rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly as expected. got here right on time. very professional and pleasant people to do business with delivery men were top notch. would definitely do this again. 5 stars for sure. i wish all my online purchases went down like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freezer 17cu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have no complaints on this freezer, working solid for me, my first time having a tall freezer and this seems like it works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My affordable freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality appliance for the price I paid..perfect size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer!! Only thing is that it was dented on the side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Garage Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working well so far. I was very impressed with the Best Buy delivery service. Regular communication on timing for delivery, arrived on time and the delivery team was professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working just fine in our garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This additional freezer helps me "save" when items go on sale. Shelving and lighting or both good + the bottom bins are good for holding awkward size items. Seal is so tight, the door is hard to open but that is a good thing. Nice product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I have been using in the garage all summer in 100-110+ outside temperatures and haven’t had any issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product died within one year, bad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial impressions of this Freezer were very positive. I took delivery of this unit on September 19, 2024. On September 15th 2025, I noticed that ice cream in the freezer was soft. The freezer was set to -5 deg F. I moved the ice cream to another freezer and it hardened over night. I put it back in the insignia and this morning it was soft again. Today is September 20, 2025, I reported it to Best Buy to get service to be told my warranty expired 1 day ago. Best Buy refuses to warranty the freezer. I would first recommend that no one purchases this freezer. Second, I would suggest that the Best Buy house brand "Insignia" is not built to last. Lastly based upon Best Buy's response to me on this freezer, I would recommend you find an alternative source and do not buy from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with my purchase. This was even better than I expected.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're absolutely delighted to hear that you're beyond happy with your purchase! Exceeding expectations is always our goal, and we're thrilled that our product did just that for you. If you ever need assistance or have any questions in the future, don't hesitate to reach out. We're here to ensure your continued satisfaction with our products.

      -Carl | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice upright Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Freezer is exactly what we needed. Big enough to hold what we need, small enough to fit where we needed it to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next Time I need a freezer it won’t be a Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a freezer/refrigerator. You can either set it at 0* or at 35*. The shelves are glass and is not good for a freezer.When you have a frozen turkey, you can easily break the glass. I wish I would have waited for an actual freezer that I saw at the Yuma, Az Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. I love it. Hope it last another 10 years like the last freezer we had.

    I would recommend this to a friend