Customer Ratings & Reviews
- Model:
- NS-UZ17WH0
- SKU:
- 6336449
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the overall performance, capacity, and size of the 17 Cu. Ft. Garage Ready Convertible Upright Freezer. Many appreciate its convertibility, easy temperature control, and quiet operation. The design and tight door seal also receive positive feedback, while some customers have noted concerns regarding the shelf quality.
This summary was generated by AI based on customer reviews.
Compressor defective
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well but compressor defective after 19 months. Read reviews on bestbuy site however recently saw reviews on reddit and saw other customers say their compressor died out less than 2 later.
No, I would not recommend this to a friendProduct died within one year, bad customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My initial impressions of this Freezer were very positive. I took delivery of this unit on September 19, 2024. On September 15th 2025, I noticed that ice cream in the freezer was soft. The freezer was set to -5 deg F. I moved the ice cream to another freezer and it hardened over night. I put it back in the insignia and this morning it was soft again. Today is September 20, 2025, I reported it to Best Buy to get service to be told my warranty expired 1 day ago. Best Buy refuses to warranty the freezer. I would first recommend that no one purchases this freezer. Second, I would suggest that the Best Buy house brand "Insignia" is not built to last. Lastly based upon Best Buy's response to me on this freezer, I would recommend you find an alternative source and do not buy from Best Buy.
No, I would not recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Works great and big enough to hold everything you need.
I would recommend this to a friendFreezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it works really well it’s better then I thought it would be. I’m very happy with my freezer.
I would recommend this to a friendJust right!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time to own an upright freezer and we are very pleased with the product and it is easy to use and access.
I would recommend this to a friendGreat family freezer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous for a smaller kitchen install. Easy to organize for family use.
I would recommend this to a friendStood by and replaced damaged freezer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was damaged in shipping and leaked air into freezer causing ice to build up and door not sealing. They acepted the return. Since the damage was not cosmedic after all. They picked it up and brought me a different modle model freezer with no problems
No, I would not recommend this to a friendGood Buy!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer has operated well, it holds a great amount of food.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're delighted to hear that our freezer has been performing well for you and that it meets your storage needs effectively! It's fantastic to know that it provides ample space for your food items. If you ever have any questions or need assistance in the future, please feel free to reach out. We're here to ensure that you continue to have a positive experience with our product.
-Carl | Insignia Support
5/5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I've made in my life, I love it, I bought it for my cake business and I don't regret it, in love
I would recommend this to a friendTo freeze or not to freeze
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing freezer. Not only can you freeze your stuff, you can switch it to refrigerator mode and use it that way too.
I would recommend this to a friendFreezer Needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our freezer stopped working and we needed a new one. This was the smallest one available. It has been really difficult to find a freezer at this time, but this one seems to be working out just fine.
I would recommend this to a friendGreat freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had the freezer for about 3 weeks, but it has been perfect. My wife loves it.
I would recommend this to a friendDelivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great. Delivery was on time and the delivery personnel were professional.
I would recommend this to a friendSo far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Its quiet and works great. Love the quick freeze function. Holds almost our entire cow. Very quiet running.
I would recommend this to a friendSolid Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used the freezer mode. It works well. No problems so far. Love it!
I would recommend this to a friendgood purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good size upright freezer. has glass shelves and is neat .controls on the door make it easier to change the settings without opening the door
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for additional fridge space. Nothing to large and this was a great fit.
I would recommend this to a friendWorks. Good price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work fine. Replaced a chest freezer that was hard to see what was in it.
I would recommend this to a friendFreezer is Great So Far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Freezer so far. The price was great. The freezer is an upright and you can open the and not have to move stuff around looking for something. Delivery went very well.
I would recommend this to a friendVery Spacious Upright Freezer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer is very spacious for the amount of room it takes up. Also, the back is nice and contained and doesn't look bad.
I would recommend this to a friend