Customer Ratings & Reviews

purchased the Insignia 17.0 Cu Ft Convertible Freezer/Refrigerator on line, very simple to do. Arranged for delivery and removal of old freezer. The delivery was ON TIME and the two men who delivered and set it up were exceptional!

The sales representatives very good time to explain to us what was available and found this a freezer that fit the space that we had I am very pleased with the service will receive in the Danbury store

The first one we had only lasted about a year and a half before it broke and would no longer freeze. We only have a new one because Best Buy wouldn’t service the old one and would only replace it (perhaps a known issue? I’m not sure). Customer service was an extremely frustrating experience, everything is centralized and you can’t talk to any local stores via phone call anymore. When you call customer service no one seems to know what is going on and honestly sounds like they’re just reading off a script so they just were not helpful and I unfortunately had to call multiple times. We needed another freezer immediately and it took Best Buy over a month to deliver the replacement so we ended up having to spend $700 on another freezer (not from Best Buy).

Great unit just right for its size not too large or small thinking of another one for a refrigerator putting these side by side like a huge unit might even get rid of the main refrigerator if I do it will be the garage unit!!!lol

Working great. Delivery was on time and the delivery personnel were professional.

The best purchase I've made in my life, I love it, I bought it for my cake business and I don't regret it, in love

We have only had the freezer for about 3 weeks, but it has been perfect. My wife loves it.

I have only used the freezer mode. It works well. No problems so far. Love it!

This is an amazing freezer. Not only can you freeze your stuff, you can switch it to refrigerator mode and use it that way too.

Seems to work fine. Replaced a chest freezer that was hard to see what was in it.

We were looking for additional fridge space. Nothing to large and this was a great fit.

So far so good. Its quiet and works great. Love the quick freeze function. Holds almost our entire cow. Very quiet running.

Great freezer option, sleek design, and large enough capacity for a family of five.

Fantastic unit. Fits well in our garage, and is energy efficient.

Our freezer stopped working and we needed a new one. This was the smallest one available. It has been really difficult to find a freezer at this time, but this one seems to be working out just fine.

Quality, value and functionality are exactly what we are looking for and needed.

We've only had this freezer a short period of time but so far so good!

Great garage freezer at a great price! Works like a boss! Highly recommend.

good size upright freezer. has glass shelves and is neat .controls on the door make it easier to change the settings without opening the door

This freezer is a perfect garage freezer. I have had other that freeze over. Not this one. It’s perfect.