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Customer Ratings & Reviews

$579.99
Save $320
Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 3747 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the overall performance, capacity, and size of the 17 Cu. Ft. Garage Ready Convertible Upright Freezer. Many appreciate its convertibility, easy temperature control, and quiet operation. The design and tight door seal also receive positive feedback, while some customers have noted concerns regarding the shelf quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,747 reviews
  • Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We use it as a spare freezer in our garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that it can be frig or freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have ordered this would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it - holds a lot - would recommend it to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we wanted!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garage ready freezer. The door suction is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lighting and plenty of room.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch freezer with plenty of room and great lighting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During quarantine this was out best purchase we made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price. runs well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. No problems. Fits where wanted. No problems

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Freezer great, refrigerator not so much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of them, one to use as a freezer, the other a refrigerator, in an attached garage. The freezer is operating perfectly. The refrigerator not so much. The temperature swings wildly, but probably average around 41 degrees, even though it is set for 35. The range has been 36 to 45. This is unsafe for many foods. Also the humidity inside is usually about 20 to 30 percent higher than the outside air. I have no idea how this is possible. I probably will call Insignia and perhaps have them look at this.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Mookie,
      Thank you for taking the time to leave a review of our Insignia™ - 17 Cu. Ft. Garage Ready Convertible Upright Freezer. I am sorry to read about the refrigerator not working properly. I know it can be dissatisfying that its not working as expected. For further assistance, please contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Stay away do not buy!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer in November 2023. Stopped working in April 2025. One year and five months later. I called to have the freezer serviced and I was told that it can’t be serviced by the geek squad and I was also told it is out of warranty so it cannot be serviced. I called an appliance repair company and they told me that they can’t parts for the freezer because it’s Best Buy exclusive appliance. I was on the phone with Best Buy for over two hours. So I couldn’t get the freezer service so I threw it out. Do not buy this freezer!!! Stay away!! Do not buy!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We appreciate your insights and are committed to improving our services based on your valuable comments. We understand your frustration with the freezer stopping working after one year and five months, and the difficulty in getting it serviced due to the warranty and parts availability issues. Your satisfaction is our priority, and we strive to meet your expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    upright freezer/refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cooled off very quickly. lets you know if the door isn't closed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This freezer/refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Works instantly. Everyone should buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic price and quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage and great quality for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and flexible food storage with modern looks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well set up in garage. Easy to level and seals tight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works great & easy to setup. Looks good too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MR. iqbal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price, good for extra storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new freezer easy access, love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new freezer. It’s bigger than expected it was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything went good with this. a beautiful freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn’t be more pleased with this product!!!11

    I would recommend this to a friend