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Customer Ratings & Reviews

$579.99
Save $320
Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 3764 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the overall performance, capacity, and size of the 17 Cu. Ft. Garage Ready Convertible Upright Freezer. Many appreciate its convertibility, easy temperature control, and quiet operation. The design and tight door seal also receive positive feedback, while some customers have noted concerns regarding the shelf quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 3,764 reviews
  • Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer looks great. It is everything that I expected for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice freezer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools well and runs reasonably quietly. Temperature gauge on door is a nice touch

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This company does not care about its customers

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please, Please don't buy this freezer. I have had it for less than 6 months. I have been purchasing meat weekly since I purchased this freezer. It has stopped working. I can get the freezer replaced, but the meat I will get no reimbursement for. This is one company that could care less about the hard-working people that purchase their products. So please don't waste your hard-earned money on a company that does not care about you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away do not buy!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer in November 2023. Stopped working in April 2025. One year and five months later. I called to have the freezer serviced and I was told that it can’t be serviced by the geek squad and I was also told it is out of warranty so it cannot be serviced. I called an appliance repair company and they told me that they can’t parts for the freezer because it’s Best Buy exclusive appliance. I was on the phone with Best Buy for over two hours. So I couldn’t get the freezer service so I threw it out. Do not buy this freezer!!! Stay away!! Do not buy!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We appreciate your insights and are committed to improving our services based on your valuable comments. We understand your frustration with the freezer stopping working after one year and five months, and the difficulty in getting it serviced due to the warranty and parts availability issues. Your satisfaction is our priority, and we strive to meet your expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Printers are good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll buy more others in store . I like best buy. So good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine except it has had to be reset. Does not have the ability to level the rear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally satisfied with my purchase so far. I have had no issues with its performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door seals tight! Can set up your own temperature. Works good so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product thus far, but it came with a defect, and I had trouble getting a compromise

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Poor customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    freezer was delivered damaged. I called to get a replacement or even some sort of damage compensation. Unfortunately the girl I spoke with had broken English and asked me to call back when they had inventory... How am I supposed to know.....

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer/fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent freezer/fridge and so far no regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Would recommend. Great freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using as a freezer and works well so far. Sometimes hard to open, but getting used to that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it very long, but seems to be doing the job I needed it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came when they said and it was what we wanted. Gad we got it on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Needed another because the first one the door was extremely tight and hard to open.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A definit winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer!! Definitely worth checking out a Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, only had it a couple weeks and everything still frozen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far, it is working ok.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezers need to be reliable and useful for a long time, 20 years or more. We have had this one for a month and it seems to be working well. There is adequate shelf space for the items we want to freeze and we haven’t seen any freezer burn on any of the food.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good frig /freezer would recommend this to all friends and family

    I would recommend this to a friend