Customer Ratings & Reviews
- Model:
- NS-UZ17WH0
- SKU:
- 6336449
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the overall performance, capacity, and size of the 17 Cu. Ft. Garage Ready Convertible Upright Freezer. Many appreciate its convertibility, easy temperature control, and quiet operation. The design and tight door seal also receive positive feedback, while some customers have noted concerns regarding the shelf quality.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I decided to walk into the store at the last minute
I would recommend this to a friendDon't Buy!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after 18 months in a heated garage. Contact Insignia they say they don't service after 1 year, Best buy wants me to bring the freezer back in for diagnostics or pay $150. I can understand if this were older, but I would expect an appliance to last more than 18 months. Absolute Joke customer service. Would not recommend buying this product or using Best Buy for appliances again.
No, I would not recommend this to a friendDon’t Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this freezer, bought it in Nov 2024 and it quit working in Dec 2025!
No, I would not recommend this to a friendwas not happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was supposed to deliver me a new freezer because the handle on the when delivered was broken. I asked if they could send me a new handle I was told no we had to deliver a new freezer, but when the freezer came the delivery man decided to replace the handle after I had taken everything out of the other freezer. I wasn’t home and the person who was there for me was told by the delivery man that’s what he had to do. That was a lie.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, unhappycustomer, for sharing your experience. We regret to hear about the situation and appreciate your feedback. Your insights help us improve and provide better support. If you need further assistance, please contact us. Tine | Insignia Support
Freezers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints. I love the light when door is open.
I would recommend this to a friendGood purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it as a freezer and it Works as expected. Quiet and stays cold.
I would recommend this to a friendFreezer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this freezer in Nov. 2023, and for a unknown reason it keeps wanting to stop freezing...an when i try to reset it to snowflakes like it says to do it will not work and the lights keeps going off....I am very upset with this purchase. An will think twice before i buy another one
No, I would not recommend this to a friendDo not purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it last year October and right when the warranty ended it stopped freezing. It stay cool but freezer temp doesn’t work .
No, I would not recommend this to a friendFreezer Stopped Cooling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Freezer stopped cooling after 1 year and 7 months.
No, I would not recommend this to a friendGreat Freezer for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking freezer. Lots of room, with nice temp. display on the door
I would recommend this to a friendPamperdlady 88
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it and it does the job but its smaller then the picture
I would recommend this to a friendFreezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good and holds more items. Very flexible storage.
I would recommend this to a friendQuit working 18 mos old
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit cooling 18 months after purchase. BestBuy would not service out of warranty. Definitely do not recommend this brand or major appliance purchase from BestBuy.
No, I would not recommend this to a friendGreat Freezer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and all the storage the size and price were great.
I would recommend this to a friendGreat freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and clean and efficient . What a freezer should be
I would recommend this to a friendPerfect Size Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the freezer, it just seems the door sticks
I would recommend this to a friendGood Freeze for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It feels kind of hot on side, not sure if its normal.
I would recommend this to a friendDoes the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Looks good. Smooth delivery process..
I would recommend this to a friendFreezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. more space than old freezer. Love the light.
I would recommend this to a friendUpright Freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Easy setup. had to pickup and haul myself as no delivery.
I would recommend this to a friend