Customer Ratings & Reviews
- Model:
- NS-UZ17WH0
- SKU:
- 6336449
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the overall performance, capacity, and size of the 17 Cu. Ft. Garage Ready Convertible Upright Freezer. Many appreciate its convertibility, easy temperature control, and quiet operation. The design and tight door seal also receive positive feedback, while some customers have noted concerns regarding the shelf quality.
This summary was generated by AI based on customer reviews.
eee
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from my old GE .................................
I would recommend this to a friendGood Functioning Fridge with Major Noise Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this fridge delivered much later than anticipated due to the pandemic prolonging the item arrival. This was understandable. This Fridge has worked well the 6+ months I have owned it now and looks nice on the outside with the stainless steel. The inside looks a little cheap, but that was to be expected with the cheap price tag. MY biggest complaint about this fridge however is how excessively loud it is. I can hear the fridge everywhere I am at on the first floor of my house. It frequently sounds like a wailing moose when it kicks on and also has a very loud humming noise which is much louder than your standard fridge noise. I reached out to Best Buy customer service and they said there was nothing they could do unless I paid 100$ for someone to come out and fix it (geek squad perhaps?). I did not want to pay a large repair fee for a cheap fridge/freezer so they suggested I reach out to Insignia about the issue. Insignia offered me no help resolving this issue either unfortunately.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Freezer/Refrigerator since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Happy me with my new freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new freezer. The delivery was great - just on time, with a terrific setup. The extra freezer space has made my life so much easier.
I would recommend this to a friendInsignia convertible Freezer - Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my convertible freezer, its the best decision i made in recent months
I would recommend this to a friendGoodbye
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it only a month or so but so far love it I bought 2one for freezer and one for refrigerator nice looking very satisfied
I would recommend this to a friendConvertible freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As described. Great organization space. Works like a charm.
I would recommend this to a friendHard to open
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a freezer or fridge. Keeps food cold. But it's really hard to open. If you or someone in your house has a disability, find something else.
I would recommend this to a friendN/a
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase!!! I made so far!! no complaints! Happy customer!!
I would recommend this to a friendMr Thompson
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was a excellent purchase for me ! It stores enough meat for our family ! Thanks
I would recommend this to a friendMr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This waa the best price and its perfect for what we need.
I would recommend this to a friendIt quits working after 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave 3 stars for each year in working condition. I have used it as a refrigerator for the last 3 years, it served its purpose until the high temperature alert keeps beeping and most of the food got spoiled. The coils in the back are clean. Don’t know what to do
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear about the issues you’ve encountered with your freezer. It’s great to know it served you well for three years, but we understand how frustrating it must be to deal with the high temperature alert and spoiled food.
We recommend reaching out to our Insignia customer service team (877-467-4289) for troubleshooting assistance or to discuss potential repair options. Your feedback is valuable, and if there’s anything else we can do to assist you, please let us know. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Unacceptable turn of events!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the reasons I opted for this fridge over other options at the time, was the ability to remote control it through an application which was working perfectly fine until end of 2019. Unfortunately after less than a year using it, Insignia decided to discontinue the application without providing any alternatives for users to continue remote controling the fridge. After calling their (best buy/insignia) customer service multiple times, I was informed that a gift card was sent to emails on file (which I never received it) and there was nothing else that could be done given that deadline for submitting a claim had been expired. Unacceptable from a Best Buy brand. Will never ever purchase products from such brand again.
No, I would not recommend this to a friendRetired
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service,keep up the good work, I’d highly recommend to everyone. Thanks!
I would recommend this to a friendExcellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Great price! Arrived on time. Perfect for our garage.
I would recommend this to a friendChill
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer exceeded my expectations and I’m happy to have it
I would recommend this to a friendI can change it to a refrigerator if i want
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the freezer for about a month and love it!
I would recommend this to a friendFreezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new freezer. It has been a great purchase for me!
I would recommend this to a friendExcellent purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Great price! Just the right size and easy installation and set up.
I would recommend this to a friendDo you want my review or not?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted. It was too bad that the representatives of the appliance department were not free to answer my questions.
I would recommend this to a friendUpright Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful looking and seems to work well. Upright freezerShould consume less energy than my old one.
I would recommend this to a friend