Customer Ratings & Reviews
- Model:
- NS-UZ17WH0
- SKU:
- 6336449
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the overall performance, capacity, and size of the 17 Cu. Ft. Garage Ready Convertible Upright Freezer. Many appreciate its convertibility, easy temperature control, and quiet operation. The design and tight door seal also receive positive feedback, while some customers have noted concerns regarding the shelf quality.
This summary was generated by AI based on customer reviews.
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend. First one leaked water on the floor. The next one after best buy sent the replacement almost ruined all my frozen foods as the 1st 2 shelves ddint freeze.
No, I would not recommend this to a friendDoesn't Last!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after just 2 years. At the time this was the only freezer in stock. Now that the supply chain is starting to catch up I would look elsewhere.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RobertS!
Thank you for taking the time to review our Insignia™ - 17 Cu. Ft. Garage Ready Convertible Upright Freezer - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Monday to Saturday 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Cross your fingers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Something is going on with the frig setting. I can get it set to 35 degrees on the outside setting but it will on truly go down to 40-41 degrees. Not executable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 17 Cu. Ft. Garage Ready Convertible Upright Freezer! We understand that you are having issues with your unit settings. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Broken 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 2 years. Front panel stoped working .People DO NOT REPAIR THESE. The costs are my then what the fridge costs
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia 17 Cu. Ft. Garage Ready Convertible Upright Freezer. We appreciate your feedback, as it provides valuable insights into the product's performance and longevity. Your observations about repair options are important for us to note, and we continuously strive to enhance our products based on customer experiences. We hope you find a suitable solution that works well for you in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-17-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336445.p?skuId=6336445
Bad deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fails in fridge mode, with in 30 days no support form Insignia or best buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JayH, I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. We assure you that it will be addressed properly. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
Didn't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If possible I would give this item 0 stars. It didn't freeze at all. I returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - 17.0 Cu. Ft. Frost-Free Upright Convertible Freezer/Refrigerator. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
JUNK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working within 18 months, was not offered anyu replacement or reapir, or help. Do not buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear about your negative experience with the Insignia™ 17 Cu. Ft. Garage Ready Convertible Upright Freezer. It's frustrating when a product stops working, especially when it's not yet reached its expected lifespan. Your feedback regarding the lack of support or options for replacement or repair is valuable, and it's essential for companies to provide adequate customer service for their products. Thank you for sharing your experience; it may help others make informed decisions. If you haven’t already, consider reaching out to Insignia’s customer service again to see if they can assist in resolving the issue. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-17-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336445.p?skuId=6336445