Customer Ratings & Reviews

Excellent freezer - quick to chill down and easy to set up. Only had to put on the handle and level the legs. Easy display set up and very roomy. Replaced an 8 year old chest freezer that just died and this one was available virtually same day!

So far, so good. Bought this for the garage and my husband is very happy. If it winters well, he will be even happier!! Using as a fridge, but nice that it has the freezer option.

Great replacement for our 20 yr old one. We do have to have it set a -2° to have it keep at 0° but no big deal. Lots of space love the bins and glass shelves. Plus it is Garage ready big plus for us. Was given high marks in Consumers Reports.

Nice build quality, fit & finish. Door seal is very solid, I can see where some buyers have had issues with the handle after a short period of time, so we are making sure that the hand is in the middle of the handle to distribute the force evenly & to pull, not yank, the handle when opening the door. Digital display on the outside is handy & nicely made. We had the freezer delivered & the service was excellent. We have had the unit for 60 days, so longevity is the only question that remains. This is the only reason a 4-star rating was given vs. a 5. Purchasing the unit on sale @ $549 plus a $70 rebate from recycling our old freezer thru Consumers made this a great buy vs anything else that was available at the time.

Compact large freezer. Works well in the garage. Stays very cold but can also operate as a fridge.

We've had it for a month and so far we haven't been disappointed. The freezer has lots of room for storage. The Plus is if we need a frigerator, you can change the settings from freezer to refrigerator.

Our salesman was really helpful in our decision to buy the Insignia Freezer/Refrigerator. We bought two and use one as a refrigerator and the other as a freezer. Both are working really well. We are completely satisfied with our purchase.

I tried to get a freezer since early march, but it seemed to be impossible to get a quality unit at an acceptable price point. Like most people, I first was up for GE or Whirlpool, but that's just not possible, at the end of April was a batch of Frigidaire freezers available, I ordered it, but the reviews were devastating. So keep looking and found this one ready for pick up, canceled the frigidaire, and got this unit picked up. All the reviews seemed pretty good and I trust BestBuy Brand cause they usually cooperate with good manufactures. After all, I can only say this is a legit freezer. Its spacious, silent, freezing temp is constant in all racks, everything feels sturdy and good. I am very very happy with it and highly recommend this freezer.

I can only attest to the refrigerator aspect because I have not used it as a freezer (yet). No problem in the first 4 months. A few drawbacks: the adjustment options of the shelves are limited and the drawers on the door should be deeper. Otherwise it seems to be a good product.

Had this Fridge for a couple of years now. Works amazing, i have not had any issues whatsoever. My Freezer is even located by the garage main door where most of the sun beats on it. It stays sealed and frozen during all types of different weater here in Indiana. Id recommend this product with more then enough room for just about anything.

all is good at the deilvery the door on the freezer still needs to be replaced with the big scratch

I love love love this freezer. It is very roomy with great design. I love the bins in the bottom. BUT the best feature is the lighting. Most freezer have the light in the back and when you put things in, it covers it. This one has it in the front so it’s always bright.

So far I’ve had this fridge/freezer for almost a year and it’s been great! I love having the extra space and not having to deep dive in the chest freezer to find what I’m looking for. I feel like I can keep stuff better organized.

This freezer is amazing. It has plenty of room. Also is convertible to a fridge if you need an extra fridge.

Plenty of space. Great quality. Love the choice of being freezer or fridge.

My old freezer broke with being filled to brim with Christmas food. Quick response and help from store associate and so easily handled…. Prompt delivery and everything went smooth Thanks

Upgrading from a chest freezer to this stand-up model was a game-changer. The ability to switch between freezer and fridge mode is such great flexibility. The organization is fantastic with two large storage drawers at the bottom, multiple interior shelves, and door storage make it easy to see everything at a glance. It also got cold pretty quickly once I set it up, it was fully freezer ready within a couple hours. Highly recommend!

This is an excellent appliance. We purchased 2, one to use as a refrigerator and the other for a freezer. They have a lot of room, great lighting inside and it is such a pleasure to be able to see what is inside without having to move things around. Very happy with our purchase.

We love this refrigerator, so much more room than our old one. Having the ice maker in the bottom instead of the door makes a huge difference. Very quiet and I like having the flex drawer.

No issues so far (under a month) It got cold after initial plug in in just a few hours. My old one took a whole day to get to temp, and if my daughter left it open food would be not cold in the morning still. This one gets food cold fast even if door was left opened, Cant help but drag the fridge around when opening door. I am going to glue a wood block to the floor in front under door height to stop it from sliding. Constantly have to slide it back into place (like 5x daily). It hasnt yet, but I worry the handle will break from the strain to open this with its crazy seal strength Single door is cumbersome and awkward, but I chose this fridge to save money. The shelves are glass and the are flexible and I worry them might break at some point, esp if used as a freezer with piles of meat.