Customer Ratings & Reviews

Lots of room. Plenty of shelf room. Door shelves are roomy. Didnt take long to get cold enough to add food. Love that it can also switch to a fridge.

Very good fridge or freezer. You can change it to whatever you want. Very spacious

We love our new freezer/fridge. It would be nice if the listing clearly stated the temperature may be set for either fridge or freezer. We bought two and have them side-by-side. It has changed my life...for the better!

Great purchase for the price, like the shelves very confident, only wished it had a door lock.

We had a chest freezer and it was difficult knowing what’s inside, the upright is way easier and organized and works really well, and in the garage.

Nice and spacious. Great freezer for the price!!!!

So glad for this option during pandemic times! Cannot find standard refrigerator/freezer that I wanted, so was very happy this exists. I already had a giant freezer, so I am using the refrigerator setting. My only concern is that the temperatures are pre-set. The label on the outside just shows what it is set for, not what it actually is. So I had to buy a thermometer. Also, it is rather difficult to get the buttons to activate to change. Eventually I got it to work. But overall, it is working fine, except shelves are not tall enough for wine bottles.

Very happy with this freezer, plenty of room, can set as refrigerator or freezer.

This large freezer holds an enormous amount of frozen food. After purchasing, the item arrived quickly, with full set up and support from Best Buy. The tech even conducted a quick how-to class, to demonstrate the product features. Soon after purchasing, we received a very large order from our meat processor, half a full grown steer, and a whole hog. All of the meat, easily 500lbs fit neatly into the freezer. The door seals very tightly on this unit, a great feature that eliminates frost problems. So far I would highly recommend this Insignia freezer.

I bought 2. One for used as freezer and the other used as a refrigerator and i love them either way. Has good storage room, stylish look and easy to control panel.

We could not be happier with our purchase. We bought this to use as an extra freezer placed in our garage. We have a Sub Zero fridge freezer in the house and a GE refrigerator with a freezer top in the garage but found both freezer sections to be packed all the time to the point we could not see what was in them and things were forgotten and spoiled. We now have plenty of freezer space and everything is easily visible and accessible. The freezer keeps temperature well (tested with high end digital thermometer) and the antifrost works well. It has a tight seal when closed. Quality of the build seems excellent.

We had been needing a standup freezer for years..the other day our fridge went out because of this nifty freezer we were able to put all the frozen food in our chest freezer and switch modes on the standup to fridge until we for a new one!!!

Good value for the money. Delivery and placement were good and easy to set up

Great freezer delivered the next day. It's got all the soecial features at a reasonable price.

Bought this to put in my basement to replace our tiny chest freezer. Best Buy delivered it and said it wouldn’t fit to get down into our basement. I still think it would have fit, but they are the experts and I was at work. My husband was the one home and instead of sending it back, he had it placed in our detached garage. Finally had my husband plug it in months later only to find the door handle is missing. By the time I noticed months had passed as winter storms came. I haven’t called Best Buy, as I doubt they will send a handle for free after all this time. Otherwise it is spacious and cooled fast. Maybe our next home will have an attached garage!

Purchased this 17 cuft freezer to store extra food during the pandemic. Great purchase! Selected this one because it is upright (no digging through a chest freezer), frost free and Energy Star rated. And, if need be, can be converted easily into a refrigerator. I like the digital display on the front of the freezer to tell the internal temperature. For the extra $100, this larger size is worth it over the smaller 13.8 cuft version. The only downside is that the freezer door is so tight that I need to use 2 hands to open it (one on the top so the freezer doesn't move).

We absolutely love it! We bought it to use in the garage as a freezer, but as it turned out our old freezer is still working, so we decided to use it as a refrigerator just for beverages. It is the perfect size and keeps the drinks really cold. When our old freezer finally gives up the ghost, we will buy another Insignia convertible fridge/freezer to use as a freezer!

I bought this freezer as a gift for a very close friend and he LOVES it. So much easier to get to items inside than it was with the chest freezer he had. I'm leaning towards buying another one for myself.

Exactly what I wanted. Plenty of room. Great price.

Delivery drivers were friendly and efficient. Overall great experience.