Customer Ratings & Reviews
- Model:
- NS-RTM18WH8Q
- |
- SKU:
- 5838109
Customer reviews
Rating 4.3 out of 5 stars with 4706 reviews
(4,706 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fits perfectly where I placed it and it keeps the contents cold as it is supposed to. The black color matches my other kitchen utensils. Slight sound when evaporator kicks on.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friend- Pros mentioned:Price, SpaceCons mentioned:Shelves
Rated 4 out of 5 stars
Cook and Baker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the space it offers. I feel for the price I feel for the price it was a good deal. I wish at least on of the shelves had a covering of some kind.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Shelves
Rated 4 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge. It's the perfect size. Living in the desert, my house runs entirely on solar. This new fridge allows me to run my new refrigerator all night long with no problems. I cubes are solid in just about an hour. Couple things that kept me from a 5 star review. The interior light is mellow, mood lighting. It does the job but not the bright light I expect in a refrigerator. I guess that helps with it being very efficient. The shelves are wire and as others have said, bottles tend to tip over. I love my new fridge. Worth the money and energy efficient.
I would recommend this to a friend - Cons mentioned:Shelves
Rated 4 out of 5 stars
Great value for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this for a little over a month but so far so good. We use it as an extra fridge in the garage. It looks nice and seems to run great. We packed it full and it keep everything nice and cold and frozen too. The only reason I've given it 4 stars instead of 5 is that the wire shelves are very hard to get anything to stand up on without falling over. That being said I went to lowes and bought pieces of clear plexiglass and it fit perfectly on the shelves so problem solved. If anything changes I will re-review but as for now its great and I would recommend it.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friend - Pros mentioned:Price, Size, Space
Rated 5 out of 5 stars
Awesome value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised with the size and cost of this refrigerator. Used by a family of 6 and has enough room for both frozen and refrigerated items. Totally recommend this refrigerator. Can't comment on longetivity since I only been using this for 2 months.
I would recommend this to a friend - Pros mentioned:Price, Size, Space
Rated 5 out of 5 stars
Great value for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a second fridge in my garage that can hold the bigger pizza boxes and food trays and this one is great. There are no bells and whistles but for the price it's very efficient, doesn't take up a lot of space, and is a great value for the money.
I would recommend this to a friend - Cons mentioned:Door, Shelves
Rated 5 out of 5 stars
Works as expected, great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a second fridge/freezer because we needed more space and our other fridge kept freezing my delicate greens and veggies. This fridge works as expected and keeps my veggies at peak for much longer. The shelving in the fridge isn’t fancy and doesn’t waste a lot of inside space like other more fancy refrigerators do. I have 2 minor complaints, the way the shelves are set up, you either end up with 3 medium height shelves or 1 tall shelf, 1 very low shelf, and 1 medium shelf. I wish the doors closed and sealed more firmly but as long as you make sure the fridge is not overstuffed, they close fine. Overall, I still give 5/5 because the refrigerator exceeded my expectations in regards to quality for the price.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friend - Pros mentioned:SpaceCons mentioned:Door
Rated 5 out of 5 stars
Great Budget Friendly Affordable Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Make sure to Set the Temperature First while the fridge is Empty for an acurate initial setup, Very important. The Manuals recommended settings are too high which will cause a shorter life expectancy. Make sure when setting up the angle is not tilted too strongly ans cause the door to slam wearing out the door seal prematurely. Inexpensive, roomy. and budget friendly option. God Bless Best Buy! We Love You.
I would recommend this to a friend - Cons mentioned:Freezer, Shelves
Rated 4 out of 5 stars
Excellent Second Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, timely delivery, excellent setup. I was charged an additional fee for delivery outside of the free delivery zone. ;-( Selected this refrigerator for garage duty, keeping drinks cold. NO ICEMAKER or water filtration to be concerned about. Purchased extended warranty anway. Doesn't seem to be any features that can go bad or malfunction. I attempted to steer away from glass/plastic shelves. However, the wire shelves are not good for keeping 16 oz water battles upright. I have to stack these water bottles in order to store them in this refrigerator.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friend - Cons mentioned:Noise level
Rated 1 out of 5 stars
Cheap china junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the fridge the week of Thanksgiving The fridge came on Friday had it plugged in for 24 hours and lost $250 worth of food It was DOA did not work. Had to wait 2 weeks to get another fridge got it Saturday go to put food in the refrigerator part the center part that does for the buttons to control it falls down I don't know if they gave me a refurbished a blend not acceptable then I asked to get compensated because of the food I lost I have to call back after I got the second fridge that needs to be returned and lose another day's pay this is so not acceptable also the second fridge every 5 minutes it makes a like a meow sound like a cat noise meowing now I got to spend another day on the phone for an hour hour and a half talk to a third world country hardly understand their English come back and forth of oh let me talk to my supervisor my supervisor I want to fridge that works not threes of charm money's tight so instead of $530 fridge at another $250 for food lost it's almost $800 and two days pay lost Not acceptable I don't know why the top of its beat up The freezer's got a dent in it and there's two screws trying to hold that what fell down and why it's smashed underneath let's bring manufacturing back to the United States does anybody remember tops in New Jersey or you could just go look at the floor models pick it up with your truck and bring it home that day that way you knew what you were buying seeing what you were buying instead of waiting a week to three weeks to a month in today's age who can live with a without a refrigerator for a month can't go to restaurants because of 19 I guess Mickey D's every night so not acceptable so not happy
No, I would not recommend this to a friend - Cons mentioned:Door
Rated 5 out of 5 stars
Not a primary refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were in the middle of moving and decided to get an affordable fridge to have at the new home in the meantime while transporting the other appliances in a couple of months. This fridge is basic and completely functional. It was initially at the kitchen but now that we have everything, it's located at the laundry room. Very easy to plug and use, and has everything you may want on a basic fridge. The freezer works as intended and the multiple compartments do a good job at keep everything in place within its right cool temperature. We still use it to store certain items and for drinks but it can keep anything you want with the multiple sections. It fits everywhere and can be a really nice affordable fridge for an appartment. No loud noises, it did have a small dent but it's something cosmetical which does not take away any points as it's fully functional
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
5 stars works and looks great!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has been amazing! It keeps very cold and has plenty of space. Looks nice in black. Delivered fast and I’ve had no problems with this refrigerator since last year when I bought. I highly recommend great price for what you get
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Size, Space
Rated 5 out of 5 stars
great referigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised by the amount of room inside since I purchased a smaller refrigerator this time over previous one. Easy to clean, It is perfect for 2 people a bigger family might want more cubic capacity.
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Shelves
Rated 4 out of 5 stars
Good refrigerator for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with Insignia top freezer refrigerator. There’s plenty of room for all different size groceries. The only reason I didn’t give it 5 stars was because of the two shelves aren’t solid glass or plastic. The wire type shelves make it hard for some things (like water bottles) to stand up without falling over.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kimmy,
Thank you for your nice review about our 18.1 cu. ft. unit. We're glad to know that you enjoy using your fridge and appreciate your comments so we know how we can improve our product in the future. Please feel free to contact us at the link below for any help you may need with your unit in the future.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:SpaceCons mentioned:Noise level
Rated 4 out of 5 stars
Pretty decent for the price...
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this fridge a lot compared to my old one. Way more space and shelving inside. It seems to work as expected but from time to time I hear a weird hissing type noise coming from it. Not sure what it is though. Hopefully it continues to do it's job and I'll be able to ignore the weird sound.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friend - Pros mentioned:Cooling, SpaceCons mentioned:Shelves
Rated 5 out of 5 stars
PERFECT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge. Only drawback is the wire shelving and its instability of holding some items but I found my way around it. Lots of space and chills evetything perfectly from freezer to fridge.
I would recommend this to a friend - Pros mentioned:CoolingCons mentioned:Noise level
Rated 4 out of 5 stars
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Cold things stay cold, frozen things stay frozen. We bought this for our office and it’s working out well. As others have mentioned….it makes a mooing sound. Especially after it’s been opened for a bit and then closed. We laugh at it. It’s a source of humor in the office. Good buy/good purchase.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friend - Pros mentioned:Price, Size
Rated 4 out of 5 stars
Odd Brand, Nice Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size and nice design. Saved a lot of money with this brand and it is working well so far.
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Freezer
Rated 5 out of 5 stars
Great base model refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a basic refrigerator. This model does not have an ice maker so it did not require a water line hookup. Once it was delivered (after 3 weeks and two no show delivery appointments), it was quick and easy to set up. I had to reverse the door opening side and that was time consuming but easy enough. I would highly recommend this refrigerator to anyone looking for a base model, especially at a price under $500.
I would recommend this to a friend - Pros mentioned:Price, Size
Rated 4 out of 5 stars
No Buyer’s remorse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good size for an extra fridge and is working very well at the moment. Keeps everything cold. Roomy except for the vegetables bins, they’re a little cut off and short. It’s been a long time since we’ve had the small of a fridge but, no buyers remorse now and hopefully won’t anytime in the future. It was a good price for the size.
I would recommend this to a friend












