Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$599.99
Save $350
Comp. Value: $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2823 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the 18.6 Cu. Ft. Bottom Freezer Refrigerator's overall performance and spacious size, noting its appealing design and good capacity. The refrigerator is also appreciated for its quiet operation and separate temperature controls for the freezer and refrigerator. Many customers specifically appreciate the convenience of the bottom freezer location.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,823 reviews
  • Rated 5 out of 5 stars

    Wonderful product!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with movable shelves that provide ample room for storage. The refrigerator at my other house went out. I’m going to buy another one exactly the same for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern sleek look with an affordable price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped around for a fridge that met our needs and after many trips to different stores this one was the best choice. It wasn’t too big and had a lot of room inside. The freezer drawer is the best part about this fridge. It has an open fridge door alarm and has the ice maker option. The ice maker isn’t the fastest but that tray holds a lot of it and the shape of the ice is smaller nuggets like the newer ice makers make. Overall very happy. Tip: just pay for delivery and installation. I have read comments about delivery experiences but the workers that brought and installed mine were professional and very careful with the fridge. Picture was before I made some adjustments to the cabinet above.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, JoseH, for your detailed feedback on the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification! We're delighted to hear that it met your needs perfectly and that you appreciate its spacious design and features like the freezer drawer and ice maker. Your tip about delivery and installation is valuable, and we're glad to know the service was professional and careful. Your positive review is greatly appreciated and helps us continue to provide products that our customers love. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Size

    Rated 3 out of 5 stars

    The food the bad and the ugly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my refrigerator died while I was out of town, I needed a replacement, fast. Jet lagged, sick and only four days til Christmas, the only one I could find to fit my small space (29-3/4”) was Best Buy’s Insignia brand. Here are the pros and cons: Pros: It’s the right size. The interior is spacious. The door storage is super spacious. The freezer drawers are solid vs wire. It is inexpensive. It was delivered in 5 days. Cons: Nothing to indicate temperature, just 3 pre-set temperatures represented by three stars, one for each temp. There is no separate butter compartment or ice maker (neither a deal breaker for me). Produce drawers seem flimsy and don’t glide smoothly. And the biggest con, quality is substandard. First refrigerator arrived with a crushed top corner and both side ledges one of the shelves sat on were broken and unusable. Plus a small dent in the front. Replacement was ok and is working after one month of use. I appreciate the usable interior space…much better than my last famous brand fridge. I’m just keeping my fingers crossed nothing breaks n

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed experience with our refrigerator. We are glad to hear that the size, spacious interior, and door storage met your needs, especially during such a stressful time. We apologize for the issues you encountered with the initial delivery and the quality concerns. Your feedback on the temperature settings, produce drawers, and overall quality is valuable to us as we strive to improve our products. We appreciate your patience and hope the replacement continues to serve you well.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered in good condition. No damage noted. I love the top part as refrigerator, bottom freezer. The 18 cubic size, is ok for a couple of people. I like the storage space in the door. I wanted the drawer freezer but I will say if you don’t enjoy digging to find things this might get annoying. I decided not to get the ice maker because I wanted the space. Getting a counter top ice maker, but making ice in ice trays isn’t my favorite in drawers is messy. Overall I like it. It fit my current need space wise. I just need to get use to the freezer drawer. I would buy this again. If you’re looking for a smaller refrigerator with bottom drawer freezer you could try this one.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the thoughtful review, Karen! It’s great to hear it fits your space and needs well. And yes, freezer drawers can take some getting used to—hope the countertop ice maker makes things easier!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fantastic fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic fridge. The price makes you worry that it will be a cheap fridge but it's not. It's a spacious, well designed fridge. We absolutely love using it and it looks great. Also there is a handle at the bottom of the fridge door for opening. The pictures make it hard to tell but there is one. It's very easy to open.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome fridge!!

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the freezer on the bottom. Having the fridge up top puts everything at my fingertips without having to bend over. So far it cools well and is relatively quiet. If you get the ice maker, it’s a bit of a chore to install. It only came with tubes for top mount fridges. I was able to modify the fill tube to make it work. It does make a lot of ice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The BEST BUY for the price and product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect fridge if you're looking for something: economic, aesthetically pleasing, spacious, and functional. First, the exterior design is sleek, you've got doors that could be adjusted to open in both directions and pocket handles that give it that more lux feel. Economic and spacious: The bottom freezer offers two racks, one fit for ice storage, ice cream etc. as well as a deeper one for your common freezer items. There are three top shelves available, with a good amount of depth that can fit an average of 6+ regularly sized tupperware from each side. The side shelves are also large, and spacious enough that you're able to delegate other items to fit in those shelves instead of clogging up ample space in the main shelves! In just a span of 4 weeks, the additional fridge in our 1300sq ft home has only added about $20 on the bill, and yes, it's on 24/7. Functional: The main shelvings are adjustable, and the "vegetable drawers" can easily be converted into deli storage as it's deep enough to hold plenty. The bottom freezer handle and the pocket handle are perfectly adjacent to each other, making both sides of the fridge easier to access, especially when you're on the go and cooking. We've had this for nearly a month now, and everything, including delivery, was seamless and professional. Perhaps we'd eventually get another for the garage!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to leave such a detailed and positive review of our fridge! We are thrilled to hear that you find it economic, aesthetically pleasing, spacious, and functional. It's great to know that the exterior design, adjustable doors, and pocket handles have added to the overall lux feel of the appliance.

      We are pleased that you are finding the fridge to be both economic and spacious, with ample storage options in both the freezer and fridge compartments. The flexibility of the adjustable shelving and versatile drawers are features that we are glad you are finding useful. We are also happy to hear that the fridge is running efficiently in terms of energy consumption.

      It's wonderful to hear that you have had a seamless and professional experience with both the appliance and our delivery service. We truly appreciate your feedback and recommendation. Thank you for choosing our fridge, and we hope it continues to meet your needs for years to come! Keith | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055 BBY-ExBrand_Insignia

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Looks nice on the outside

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When shopping for a new fridge, we decided not to do a side by side because of lack of space in those style of fridges but loved the idea of the freezer on bottom. This fridge is spacious and looks sleek on the outside. My only complaint is that it looks unfinished on the back inside and you can even see styrofoam on through the gaps in the holes. Still a nice fridge for the price point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bottom freezer refrigerator!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a long time researching refrigerators. I wanted a bottom freezer, but had very specific dimensions it needed to fit. This one was the least expensive, had the best reviews, and was the only bottom freezer fridge that fit! I am very happy with it. It looks great. The lack of external handle does not bother me. I think it is easy to clean, no issues with fingerprints. It seems somehow larger than the refrigerator it replaced, and has been working well in the few weeks since I received it. Delivery went smoothly up to my second floor condo (no elevator). My one note is that the accessory bag was not included to reverse the refrigerator door and you absolutely DO need that to reverse the door. It took several phone calls to get it, and they ended up having to send a new fridge in a truck just so we could grab the accessories. You can't order them as a part. So if you need it, make sure it is delivered with your fridge :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely the best of the best!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of this Insignia refrigerator is perfect. The inside is roomy and deep…something my old refrigerator was not. Tons of door storage for all condiments, juices and butter. The design of the meat/fruit drawers make storage easier because there isn’t a slant where it cuts off storage space. Everything stays nice and fresh. The freezer is 2 drawers. Very large drawers that fit meats, frozen meals and vegetables comfortably.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your wonderful feedback on the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! We're thrilled to hear that you love the design and find the interior spacious and well-organized. It's great to know that the ample door storage and thoughtfully designed drawers are making your storage experience easier and more efficient. We're delighted that everything stays fresh and that the large freezer drawers comfortably fit all your frozen items. If you have any more insights or experiences to share, we'd love to hear them! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Loving My new Fridge..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of right now, I’m extremely happy.. it has a lot of space, both fridge, and freezer.. it gets cold quickly, and it was affordable. I am very happy with this purchase. Hopefully it’s a strong unit, that will last.. thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Small kitchen Must Have

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m thrilled with my Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! The stainless steel finish looks sleek and modern, and the spacious interior easily fits all my groceries. I love the bottom freezer design—it keeps everyday items at eye level, and the pull-out drawers make organizing a breeze. Plus, with its ENERGY STAR certification, it’s energy-efficient and quiet. If you’re looking for a stylish and functional fridge at a great value, this one is a fantastic choice!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic feedback, Logan! We're thrilled to hear that you're enjoying your Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator and that its sleek stainless steel finish, spacious interior, and convenient design are meeting your needs perfectly. It's great to know that the energy efficiency and quiet operation are also making a positive impact. Your satisfaction is our top priority, and we're delighted that you find it a fantastic choice. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new refrigerator! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Serves intended purpose and looks good doing it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Insignia refrigerator. Purchased as an extra fridge to store beverages and the extra freezer space. It looks good; has great storage for an extra fridge and everything stays cold, as it should. I like the extra feature off an alarm if the door is not closed completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent by.I mean, run and get this refrigerator!! It's gorgeous plenty of space inside. It has this really cool function that beep's off if you leave the.Refrigerator open, there are several settings to adjust coolness! All around great product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks so nice and I was surprised at how much space it actually has. I love the bottom freezer and the two compartments that hold more than my last freezer. I also love the set up of the door compartments. I just plugged it in and it’s not super loud, but it is a little louder than I would prefer. That’s the only flaw thus far. The delivery went smoothly with no damage to the fridge. The delivery guys did a great job!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the detailed review! We’re glad to hear that you’re enjoying the spacious design, the convenience of the bottom freezer, and the well-organized door compartments. It’s great to know the fridge looks nice and that the delivery process went smoothly with no damage. We appreciate your note about the noise level and will keep that in mind as we continue to improve.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good Decision

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power outage kicked my Whirlpool fridge to the curb. Decided to go with a smaller fridge so it could eventually fit in my tiny home. Chose this Insigna 18.6 Cu. Ft and could not be happier. Price was great, cools & freezes perfect, looks sleek, inside is roomy, love the door "baskets". I choose to purchase the additional ice maker and it is a bit noisy when filling, but have gotten used to it and barely acknowledge it anymore. First one did come damaged and I refused it, second one, installers said my wall water fixture was broken and would not install it. Had handyman come out and he found it was not broken. We installed it in place and I had GEEK come out and confirm we did it all right to keep my warranty on the up & up. Would recommend this fridge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed review of the Insignia 18.6 Cu. Ft fridge. We are delighted to hear that you are happy with your purchase and that the fridge is meeting all your needs. We apologize for the initial inconvenience with the damaged product and the miscommunication with the installers, but we are glad to hear that everything worked out in the end with the help of your handyman and GEEK. We appreciate your recommendation and are thrilled to have you as a satisfied customer. Thank you for choosing our product! Keith | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055 BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Perfect Fridges

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this. We bought 2 of them, to put side by side in our kitchen, reversed the door. They're the perfect size, quiet, great space. Love the door alarm

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great fridge!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! I've only had it a few months, but the beep when you leave the door open has saved us multiple times, and the freezer on bottom is great for my bad back. Very quiet and the perfect size for a family of 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best $700 I’ve Ever Spent on an Appliance!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this insignia 18 cu. ft. bottom-freezer fridge for a few weeks now, and honestly, I’m still surprised at how much value you get for the price. For only $700, it looks sleek in the kitchen and has way more room than I expected. The top fridge section is well-lit, and the glass shelves are easy to adjust — I was able to fit a tall pitcher without a problem. The freezer on the bottom is super convenient, with two levels that slide out so I don’t have to dig for stuff anymore. It runs very quietly, keeps everything ice cold, and the LED lighting makes it feel like a premium model. I didn’t think I’d miss the extra features like an ice maker or water dispenser — turns out I don’t at all, especially at this price point. If you’re furnishing an ADU, rental, or just need a dependable family fridge that won’t break the bank, this is a no-brainer. I’d definitely recommend it to anyone looking for something reliable and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Nice fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ! Very quiet, nice design and color !

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, EduardoR! We're thrilled to hear you're enjoying the quiet operation and sleek design of your new bottom freezer refrigerator. We’re proud to offer appliances that combine style and functionality for your home. Tine | Insignia Support BBY-ExBrand_Insignia

Sponsored