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Customer Ratings & Reviews

Your price for this item is $579.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2552 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,552 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fantastic fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic fridge. The price makes you worry that it will be a cheap fridge but it's not. It's a spacious, well designed fridge. We absolutely love using it and it looks great. Also there is a handle at the bottom of the fridge door for opening. The pictures make it hard to tell but there is one. It's very easy to open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks so nice and I was surprised at how much space it actually has. I love the bottom freezer and the two compartments that hold more than my last freezer. I also love the set up of the door compartments. I just plugged it in and it’s not super loud, but it is a little louder than I would prefer. That’s the only flaw thus far. The delivery went smoothly with no damage to the fridge. The delivery guys did a great job!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the detailed review! We’re glad to hear that you’re enjoying the spacious design, the convenience of the bottom freezer, and the well-organized door compartments. It’s great to know the fridge looks nice and that the delivery process went smoothly with no damage. We appreciate your note about the noise level and will keep that in mind as we continue to improve.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome fridge!!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the freezer on the bottom. Having the fridge up top puts everything at my fingertips without having to bend over. So far it cools well and is relatively quiet. If you get the ice maker, it’s a bit of a chore to install. It only came with tubes for top mount fridges. I was able to modify the fill tube to make it work. It does make a lot of ice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The BEST BUY for the price and product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect fridge if you're looking for something: economic, aesthetically pleasing, spacious, and functional. First, the exterior design is sleek, you've got doors that could be adjusted to open in both directions and pocket handles that give it that more lux feel. Economic and spacious: The bottom freezer offers two racks, one fit for ice storage, ice cream etc. as well as a deeper one for your common freezer items. There are three top shelves available, with a good amount of depth that can fit an average of 6+ regularly sized tupperware from each side. The side shelves are also large, and spacious enough that you're able to delegate other items to fit in those shelves instead of clogging up ample space in the main shelves! In just a span of 4 weeks, the additional fridge in our 1300sq ft home has only added about $20 on the bill, and yes, it's on 24/7. Functional: The main shelvings are adjustable, and the "vegetable drawers" can easily be converted into deli storage as it's deep enough to hold plenty. The bottom freezer handle and the pocket handle are perfectly adjacent to each other, making both sides of the fridge easier to access, especially when you're on the go and cooking. We've had this for nearly a month now, and everything, including delivery, was seamless and professional. Perhaps we'd eventually get another for the garage!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to leave such a detailed and positive review of our fridge! We are thrilled to hear that you find it economic, aesthetically pleasing, spacious, and functional. It's great to know that the exterior design, adjustable doors, and pocket handles have added to the overall lux feel of the appliance.

      We are pleased that you are finding the fridge to be both economic and spacious, with ample storage options in both the freezer and fridge compartments. The flexibility of the adjustable shelving and versatile drawers are features that we are glad you are finding useful. We are also happy to hear that the fridge is running efficiently in terms of energy consumption.

      It's wonderful to hear that you have had a seamless and professional experience with both the appliance and our delivery service. We truly appreciate your feedback and recommendation. Thank you for choosing our fridge, and we hope it continues to meet your needs for years to come! Keith | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055 BBY-ExBrand_Insignia

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Looks nice on the outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When shopping for a new fridge, we decided not to do a side by side because of lack of space in those style of fridges but loved the idea of the freezer on bottom. This fridge is spacious and looks sleek on the outside. My only complaint is that it looks unfinished on the back inside and you can even see styrofoam on through the gaps in the holes. Still a nice fridge for the price point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Small kitchen Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m thrilled with my Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! The stainless steel finish looks sleek and modern, and the spacious interior easily fits all my groceries. I love the bottom freezer design—it keeps everyday items at eye level, and the pull-out drawers make organizing a breeze. Plus, with its ENERGY STAR certification, it’s energy-efficient and quiet. If you’re looking for a stylish and functional fridge at a great value, this one is a fantastic choice!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic feedback, Logan! We're thrilled to hear that you're enjoying your Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator and that its sleek stainless steel finish, spacious interior, and convenient design are meeting your needs perfectly. It's great to know that the energy efficiency and quiet operation are also making a positive impact. Your satisfaction is our top priority, and we're delighted that you find it a fantastic choice. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new refrigerator! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Serves intended purpose and looks good doing it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Insignia refrigerator. Purchased as an extra fridge to store beverages and the extra freezer space. It looks good; has great storage for an extra fridge and everything stays cold, as it should. I like the extra feature off an alarm if the door is not closed completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FURNITURE INDEPENDENT MOVERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ETA WAS QUOTED SO I COULD HAVE TIME TOMAKE ROOM FOR THIS GIGANTIC PRODUCT AND THE MOVERS WERE INDEPENDENT FURNITURE SHIPPERS & NOT “” BEST BUY”” EMPLOYEES “” IT ONLY TOOK TWELVE MINUTES AFTER RINGING THE DOOR BELL///:::: TAKEING PHOTOS OF THE AREA I WANTED THIS GIANT FRIDGERATO/ FREEZER & I SIGNED THE DELIVERY PAPERS… ALL DONE PROESSIONAL , POLITE, SMART, THIRD PARTY INDIVIDUAL MOVERS UNDAMAGED $733.00…. INHERITENCE !!!!! WOWWED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent by.I mean, run and get this refrigerator!! It's gorgeous plenty of space inside. It has this really cool function that beep's off if you leave the.Refrigerator open, there are several settings to adjust coolness! All around great product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving My new Fridge..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of right now, I’m extremely happy.. it has a lot of space, both fridge, and freezer.. it gets cold quickly, and it was affordable. I am very happy with this purchase. Hopefully it’s a strong unit, that will last.. thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfection for our space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this fridge! I had been lamenting the space we had-saw this fridge and almost screamed with delight that it would fit! Having the freezer on the bottom is a DREAM! And the space in the fridge is amazing compared to what we had there! If it fits the dimensions for your space-you will not be disappointed! Have not had one issue-it rolled right into the spot-was light, and was cold immediately! You just can’t go wrong!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, LorelB! Your excitement is contagious—so glad this fridge was the perfect fit for your space! Sounds like it's been a dream upgrade. Wishing you many happy, chilled moments ahead!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good Decision

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power outage kicked my Whirlpool fridge to the curb. Decided to go with a smaller fridge so it could eventually fit in my tiny home. Chose this Insigna 18.6 Cu. Ft and could not be happier. Price was great, cools & freezes perfect, looks sleek, inside is roomy, love the door "baskets". I choose to purchase the additional ice maker and it is a bit noisy when filling, but have gotten used to it and barely acknowledge it anymore. First one did come damaged and I refused it, second one, installers said my wall water fixture was broken and would not install it. Had handyman come out and he found it was not broken. We installed it in place and I had GEEK come out and confirm we did it all right to keep my warranty on the up & up. Would recommend this fridge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed review of the Insignia 18.6 Cu. Ft fridge. We are delighted to hear that you are happy with your purchase and that the fridge is meeting all your needs. We apologize for the initial inconvenience with the damaged product and the miscommunication with the installers, but we are glad to hear that everything worked out in the end with the help of your handyman and GEEK. We appreciate your recommendation and are thrilled to have you as a satisfied customer. Thank you for choosing our product! Keith | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best tiny home fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for two people. Easy top access and love having the freezer drawer on the bottom.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, LarryM! We're thrilled to hear the fridge is the perfect fit for your home. Enjoy the easy access and that handy bottom freezer!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Little insignia fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 3 months ago and very satisfied with the product so far, was skeptical about size at first, but it is more spacious than it looks and the quality is impressive.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi WillieChester,

      Thank you for your positive review! We're delighted to hear that you're very satisfied with your Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. It's great to know that it exceeded your expectations in terms of space and quality. Your feedback is greatly appreciated. If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ! Very quiet, nice design and color !

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, EduardoR! We're thrilled to hear you're enjoying the quiet operation and sleek design of your new bottom freezer refrigerator. We’re proud to offer appliances that combine style and functionality for your home. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Spacious Fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge for our new apartment and it’s been amazing so far. We love how spacious it feels and the French door style really saves our backs since everything we would need on a daily basis is above hip level. Easy to clean as well. The only thing that’s a little weird is that sometimes it emits a high pitch sound which is kind of odd. It almost sounds like a dog crying very lightly, and I say this because sometimes we think our dog is crying but it’s just the fridge lol. But it’s rare that happens. Overall very happy with it and the fact that it energy savings.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We're delighted to hear that the fridge has been amazing for your new apartment and that you appreciate its spaciousness and convenient French door style. It's great to know that it's easy to clean and energy-efficient. We acknowledge the high-pitched sound you mentioned and appreciate your understanding. Your input is valuable to us as we strive to provide products that enhance your daily life. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Works great! Some interior damage upon arrival.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents to replace a 20+ year old fridge. Their kitchen is designed for a smaller sized fridge, and this fit the bill. So far, the fridge seems to be working great. Unfortunately, after unboxing, they discovered that two of the grooves that the shelves sit on were damaged. The damaged grooves can still support the shelf (and there are others upon which the shelf can be placed), but the damage is an eyesore, at least to me. I offered to contact Best Buy to return/exchange the fridge, but my folks didn't want to go through the hassle of repacking the fridge and taking it back to Best Buy as instructed by the warranty.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We’re glad to hear that the fridge is working great and fits well in your parents’ kitchen. However, we’re sorry to learn about the damaged grooves on the shelves. It’s understandable that this can be an eyesore. We appreciate your feedback and will pass it along to our product team. If there’s anything we can do to assist you further, please let us know. Thank you for sharing your experience! Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice inexpensive roomy fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. There was some damage on top front edge. Was offered a discount which I took, instead of swapping out hassle. Very nice inexpensive during sale. Using for a small kitchen within den area.. previous fridge would hit steps when opened. Having freezer on bottom fixed that problem. Not having to bend down to get items out of fridge also very nice. Love bottom freezer fridges! Happy with purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Price!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and a great size for a couple of people, food cools quickly. Love led lights and love freezer on bottom. Spa e in it os reql good. I can fit a large pizza box on shelf if beed be. Have jad it over 1 year and no issues. May purchase another one very soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy & Perfect for my apartment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Insignia 18.7 cu ft bottom freezer refrigerator. I have had it a month. I love it. It seems like it is much larger/roomier than that. It's perfect for me. It has been a great addition to my new apartment. Only thing I wish it that it had French doors (thus 4 stars on design). However, the storage in the door is amazing. I can't speak for quality yet. All bins are clear plastic. Hopefully handled appropriately they will last a long time. They seem like a decent thickness. So glad I made this purchase.

    I would recommend this to a friend
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