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Customer Ratings & Reviews

Your price for this item is $135.99
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The comparable value price is $679.99

Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 3,751 reviews
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Basic Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our kitchen has a difficult-to-fit refrigerator space and this fridge fit the space. It works well, runs pretty quietly (so far), and does a good job of keeping various items cold. The shelving and compartments are rudimentary at best and there is a fairly large amount of wasted space which is a bit disappointing. Overall, it's a basic model that works well. If your expectations don't go beyond that, most users should find it adequate for their needs.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Space

    Rated 5 out of 5 stars

    Good choice Insignia™ - 18 Cu. Ft. Top-Freezer Ref

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this as a replacement for a 20+-year-old 15.7 cu ft refrigerator and have been very pleased with the choice. It has plenty of shelf space and door storage. I am a one-person household with occasional visitors. I did not need a large freezer because I have a deep freeze and no Ice maker because the local water is very hard and a 5# bag of ice will last me for 3 to 4 weeks. On first use, it cooled down very quickly and froze water quickly. I like the fact the door has no protruding handles, and they open smoothly and seals very well.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good price & quickly available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little fridge for small space. Roomy with glass shelves. No ice maker & makes strange noises. Overall good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great Quality for Good Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect for my small space. It looks expensive, without the big price tag. I am a law student and needed to purchase something in budget and was so worried I wouldn't be able to find something that was worth the money and this went beyond expectations. It works properly and I have zero issues. It's a little off balanced but I believe that is just the lay of my floor (old house) and not the item itself.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value on an economical fridge. Works well and looks good for the price. Not top level, but a great fit in our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    Best Buy Brand, is it the best buy?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely in a small kitchen. Roomy and well designed inside. We did not get the ice maker feature as we didn't have plumbing available but understand that can be added later. It came with only one ice tray however... seemed a little cheap. Two ice trays or no ice trays. The design is good.. pretty finger print resistant. I hope the Best Buy brand holds up as well as the old Kenmore brand did for Sears.

    I would recommend this to a friend
  • Cons mentioned:
    Door, Noise level

    Rated 3 out of 5 stars

    The noise is driving me bonkers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise, the noise! It sounds like a dying moose! Some people don't mention the noise, maybe their fridge doesn't do it? I live in a quiet house, maybe that is why I can hear it down the hall in my office. It's driving me freaking crazy. That and a squeaking noise when I open up the freezer. And the fact that the freezer only closes halfway unless I give it a good smack to close it. When I finally filled it up, not having a freezer light was not great. Other than that it is just great. Very inexpensive, got it on sale. They also gave some some $ because it was dented when I received it. Very efficient - 362KWH per year! My old one used 129 kWh per month! No icemaker, no water, just what I wanted. But did I mention the noise?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 4 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and the right size for a family. Plenty of shelves and I prefer the glass shelves it has as opposed to the wire shelves. It does a good job cooling the food The only thing extra I would have preferred is a small drawer under the top shelf like my previous refrigerator had. It was a good place to put lunch meats with easy access

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Perfect size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size! We have a small apartment. this fits just right. Due to the pandemic, we couldn't shop in person for a refrigerator. It can be hard to visualize the actual size of the product from pictures online. This was great. We have a screw rubbing every time we open or close the refrigerator door. At some point we need to get that fixed. That's the only reason for the four stars instead of five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this fridge.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this fridge for 3 months now and I love it. There is no noise or anything coming from it. It easily holds all my items and fits perfectly in my kitchen. I thought my old fridge was bigger but this one was the same size. I love the look and it makes my entire kitchen look a little classier. 2 thumbs up and would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size, Space

    Rated 5 out of 5 stars

    Perfect garage refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a smaller refrigerator for our garage, this fit perfectly. Keeps everything nice and cold, plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Smaller Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this fridge for around a month and it works great. It is a little noisy if you are standing next to it because you can hear it constantly making sure there is a tight seal. It doesn't bother me though. Other than that, items in my freezer aren't freezer burnt and everything seems perfectly chilled. Decently priced too even with the three year warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 4 out of 5 stars

    Seems like a terrific value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like about this refrigerator / freezer combo? We put this in our office and it works just as well as my much more expensive one at home, at least so far. The finish is nice, the design is sleek and modern, and there's plenty of space inside for such a small fridge. There's only one ice cube tray, but hey, at this price I think you can afford to buy another if you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size, Space

    Rated 5 out of 5 stars

    Wonderful for a family of four

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for a average size kitchen. Love the door and freezer storage space, very well designed.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great Fridge For The Price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in the process of moving so didn’t want to upgrade to a new big fancy fridge just yet. So we ended up going with this and it is great. It’s a medium-sized fridge that holds enough for us. Plus this one came energy efficient, with stainless steel and ice maker ready if we want to buy the ice maker down the road. And all for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size, Space

    Rated 5 out of 5 stars

    Grea! Nice space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge! It cools good and I have lots of space for my food! Perfect size for me and my family

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Surprising inexpensive Gem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous buying a off brand refrigerator, but my fears are now at eased. This refrigerator keeps everything nice and cold. I have own this refrigerator for 3 weeks but so far, the refrigerator works better than I thought. Due to the COVID pandemic refrigerators were in high demand which left a shortage and in turn my options were limited!!

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great, occasional background music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. Good size/price for our family of 4 and it fits a frozen pizza. Looks modern and you can customize where you want all the shelves and which way you want the door to open. I read reviews prior to purchasing about some odd noises. I was still a bit surprised that it kind of sounded like a folkloric flute playing? It is a very low sound and adds character to the kitchen so we don't mind it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Decent basic fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean design, easy to use, and a decent fridge. For the price, it's a good buy.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    BB is great to work with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator. It is noisier than any other refrigerator I've ever had but it looks nice, runs well and working with BB was excellent, from the guy coming out to measure, ordering it and then the installation. I would recommend BB for your next purchase of a major appliances. The only reason it didn't get 5 stars was because of the noise.

    I would recommend this to a friend