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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 3,751 reviews
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    This Fridge and Best Buy are the Worst

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this fridge and I hate Best Buy. I will never give Best Buy business again after the experience with this stupid fridge. We purchased the fridge because ours unexpectedly stopped working. The first delivery, we received a fridge that had a huge scratch across the front. We were allowed to use it until a replacement was sent. The replacement came and it was also damaged. We were told a third fridge would be sent, but honestly I just wanted our money back - Best Buy wouldn't allow it. The third fridge was delivered with damage, but this time it was at least on the side towards the back, not visible and seemingly not impacting the function, however... The freezer shelves were broken. We contacted Best Buy again and you would have though we were asking to do something illegal. To get new shelves, they had to send out a fourth fridge. The fourth fridge was extremely damaged upon arrival, but the shelves were fine, so we swapped the shelves. The fridge itself is terrible, The seal on the doors lasted about a month. This thing is also super noisy - a few times a day it sounds like a chainsaw is being used in our kitchen. I wish Best Buy would have just given us all of our money back so we could go somewhere else because we're back at square one in needing a new fridge.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there. Thank you for taking the time to leave a review on Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel. I can tell that you are disappointed with the condition of the unit when it arrived. Kindly contact Best Buy at 1-888-237-8289 for further assistance.
      Mary II Insignia Products II https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, reasonable price and happy with product

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks great and for the price was a great deal. We took this fridge upnorth and when opened, found two broken shelves. Not worth boxing up and bringing back home for 6 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Spacious and love that their is no handle

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great for single family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is amazing, just enough space for my up and growing family.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for the price. Just the right size for our home.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like your product, but I think it takes time to see.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great appliance for my small town home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance met my space and budget requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's small but big enough for our rental unit. Stainless steel looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what you're buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge because we have a limited space due to a shelf and no water connection. So we were limited off the bat, but we have come to love this fridge. While its smaller than our old fridge, it feels so much bigger with better shelving and drawer layouts. If you have no need for an ice maker, it's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge, plenty of room and stays cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our basement kitchen. It works very well. We can fit a gallon of milk the door and plenty of food. Freezer has good space too - great for stocking up on food during a pandemic! However that was not the original reason we bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge would recommend to anyone. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Garage refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect to store extra food and drinks in the garage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and light fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the renters and it is great easy and light

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect 2nd refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and laid out well. Easy to organize both top and bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    It does the job as a second refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one replaced the first one which was delivered with some defect in the interior light. This one works, the interior light goes on as it's supposed to. Plenty of room for stocking up on good deals from the grocery store. The lower fruit/veggie bins are rather small, but the door storage can accomodate large containers like gallon milk bottles and also narrow things like bottles of bbq sauce or dressing. The top freezer has a good amount of space esp without the ice maker.Wire shelves are okay, solid lexan ones would have been nicer but for this size and price, it's a good appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is too nice beyond my expectations. It works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge for the cost and what I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an extra fridge in our Utility room for drinks and other items to keep cold. This fit the bill perfect. Although it has the ice maker in it, we did not hook it up, so I cannot comment on this item. The fridge does what it is bought for and more importantly, what its meant for, keeping food and beverages cold.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looks good and it’s gets cold so far so good

    I would recommend this to a friend