Customer Ratings & Reviews
- Model:
- NS-RTM18WH7
- SKU:
- 5161100
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.
This summary was generated by AI based on customer reviews.
review of my purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You had a good selection of the product I wanted to buy, shipped it on time, and the price was fair. You earned your 5 stars. Thanks, Mark Joel Branton
I would recommend this to a friendGarbage
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this fridge in May 2022. In Aug/Sept 2023, I had to have it worked on, due to both the fridge and freezer not staying cold. The freezer was around 30F and the fridge around 55F. The freezer would take 2-3 days to freeze anything unless already frozen. Geek Squad came out to diagnose the fridge about a month later (earliest we could get in). The fan in the freezer wasn't working, and was ordered. It took another 2-4 for the part to come in and for the tech to come back and fix it. Each time the tech came out, it was $120. Fast forward to now, August 2024 and the same thing is happening. I called Geek Squad and the fan doesnt have any kind of warranty on it whatsoever. The earliest someone can come out is in September. I've now spoken to three people with Best Buy, including a case manager and got nowhere. I will have to pay another $240 for the tech to come out, plus the part. I was told that there isnt anything that can be done until the same part has been replaced 3 times, and then eeplace the unit at no additional cost. But why would I pay $800+ to repair a ~$430 fridge??? They won't discount the service fees or anything, because I didnt buy the extended warranty, which I was told I couldn't buy because the fridge was a display unit. Definitely the last time I buy an appliance from Best Buy. Their customer service is a joke.
No, I would not recommend this to a friendInsight
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigeration and using less energy. Highly recommend
I would recommend this to a friendamazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this fridge is awesome and the customer service and delivery was outstanding. I ordered this on bestbuy.com and it was delivered super fast with zero hassle. thank you BestBuy.
I would recommend this to a friendGreat fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was delivered by Best Buy. The guys were great on the delivery. It works great and was received in very good condition. No problems on this purchase for me.
I would recommend this to a friend- Pros mentioned:Size
Good fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is a little expensive for a small fridge but its nice and it fits where we need it to be
I would recommend this to a friend Great fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the delivery to the installation this fridge was great. The guys that helped deliver it were awesome. No complaints at all!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Zedd,
I appreciate the time you have taken to leave a quick review of the top-freezer refrigerator. I am glad to read that you had an excellent experience with the unit and the delivery. Please contact us if you have any questions or concerns,
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Reliable and quiet, good for a secondary
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues whatsoever. We use it as a secondary fridge for the garage
I would recommend this to a friend- Pros mentioned:Space
Stainless steel fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little fridge for the garage store plenty of beer
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the top mount refrigerator. I am pleased to know that you are enjoying the unit. Kindly contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
it's a electrical cold box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far very nice Refrigerator. At this point I was done with review but Best Buy wanted their ego stroked more. to meet their minimum characters I have to ramble
I would recommend this to a friendCool fridge/freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge keeps all the beer really, really cold. Freezer keeps all the ice from that really cool ice maker really really cold and frozen too!! We love it
I would recommend this to a friendkeep it cold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quick set, looks good so far running great. Nice appliance. Prices have gone up a lot for this size over the past couple years as long as it keeps working all that matters
I would recommend this to a friendGreat refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator went out, and needed one asap. This was the only refrigerator that was available for quick delivery. So far works great.
I would recommend this to a friendPerfect fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. But I accidently put too much pressure on the door shelf and cracked it. My bad. I will buy a purchase a replacement if I can.
I would recommend this to a friendVery nice refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking refrigerator....my wife loves it. It is a little smaller than I thought, but that was my fault. I can totally recommend this fridge. Good buy
I would recommend this to a friendFridge/freezer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT was delivered on time and works fine. It gets very hot as it cools down but such heat has not happened again.
I would recommend this to a friendBest fridge for for small homes.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great. It is very quiet will it is running and the freezer is fantastic. I love all the space in the fridge. The shelves are easy to move to make to put tall bottles in.
I would recommend this to a friendPerfect Garage Fridge
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fridge for our garage! Holds a decent amount for the size!
I would recommend this to a friendGarage Fridge... Loud sound but stays cold.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure about this purchase. I bought for garage and it keeps everything cold, but it makes a very loud buzzing sound when you open the freezer or the fridge. Pretty much every single time. I am not sure what that is about. The garage is hot right now, but the fridge I had in there before never did that. It's the perfect size for what I needed. I don't regret the purchase as long as it continues to work.
No, I would not recommend this to a friendDecent fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent refrigerator. Price is ok. Hope it lasts. Delivery guys were nice and helpful.
I would recommend this to a friend