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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 3,751 reviews
  • Pros mentioned:
    Price, Space

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Refrigerator is very spacious and was an economical price highly recommend to anyone looking for a reasonably priced efficient refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Great simple fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for good price. I would recommend this for a second fridge for the garage, like I use mine.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Insignia™ - 18 Cu. Ft. Top Mount Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little stainless fridge. A tad noisy but not too bad... great for a garage/basement fridge!

    I would recommend this to a friend
  • Cons mentioned:
    Door, Noise level

    Rated 2 out of 5 stars

    Look for something else

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why this refrigerator has so many good reviews. For this price range I could of gotten something much better. The fridge is ok, if that. It bothers me so much that you have to fully close the fridge all the way for it to shut. You can’t just give it a push like every other fridge. It’s so annoying, every single time you try to shut it it doesn’t close without you fully having to close the door. It also makes crazy noises. The sound is not quiet at all. One time I thought I was hearing someone scream and it was actually the fridge. This is all the time. I wish I listened to the bad reviews. Not happy with this purchase.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We understand that hearing weird noises is not a common thing, so please know that you can contact us on the link below and we will gladly assist you with this situation.

      Viri E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good Value for the Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator if you don't' need in-door water and ice. Pretty much a very basic, unembellished model, but it looks very nice. The inside has glass shelves and see-thru containers on the door. Two crispers with humidity control. It looks nice inside and out. I got the model with the stainless steel front which makes it look more expensive than it is . . . if you like stainless steel. Good price and I got 18-month free financing with my Best Buy credit card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Top freezer is OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied so far. The unit is very quiet, unlike the reviews I read before buying, which said it was noisy. The interior light could be brighter, but it is adequate. There is no interior light in the freezer section, which should be improved. It would help if there were a higher storage compartment for meat and cheese, as the bottom compartments are hard to access.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge and freezer are both super cold. The unit is quiet and I love the design. So far, love my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Space

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a simple fridge with a fair amount of space. This fit the bull nicely, at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great price and great Fridge for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents bought it. Then I was in need of one. Shopped around for others in the same size. Did not see any for the price, size and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quiet refridgerator. More than enough room for a small family. Stainless steel door stays clean and does not smudge.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Generally nice - if you can stand the noise.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator howls and moans - it sounds like a haunted house. This may not be a problem on all examples of this model, but online reports and confirmation by Best Buy's service tech indicate that it's common. The tech reported that most customers describe "cow sounds". According to the BB tech, their policy is not to repair. If you don't like the sound of this refrigerator, don't make the mistake I did and fail to return it before the time for doing so expires. On the positive side, I like the refrigerator otherwise. I went from a 25 cu ft GE side by side and enjoy the extra room in my small/medium kitchen. I also like the features (especially at the low price) like glass shelves, LED lighting and flush handles.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Robert.

      I would like to express my concern about your experience with this Top-Freezer Refrigerator. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for an extra fridge for the basement (mostly for beer). So far great value for the price and keeps the beer quite cold. My only complaint is there aren't a lot of adjustment options for the shelving, for bigger bottles that should sand up, it is about an inch short so they can only go in the door . . . but minor issue

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken shelf

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered Fridge and ice maker, did not install ice maker. Had to make another appointment, then I was charged, which I was told I wouldn’t be. Also, it was installed with a broken shelf on door. Didn’t realize it until I put groceries on it and it fell off when I opened the door. Which now the shelf is cracked and unusable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia refrigerator and freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Insignia refrigerator. I bought the last one in February 2021. So far I have no problems. I am very pleased with the purchase. The refrigerator is roomy and works well. It is stainless steel and it was a good investment for the price. Loved it so much I purchased a second for my basement apartment. Customer service at bestbuy was good also delivery was on time.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I truly appreciate you taking the time to share this review on your Top Mount Refrigerator. Your feedback is most important for us and it encourages us to continue providing only the best products and service. It is great to read you are enjoying the features!

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having my stainless steel refrigerator! It brightens my kitchen & easy to clean! Also has an automatic ice maker which I love too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stainless steel fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very roomy for the price. Awesome color and easy to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for small apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this last year and it's worked well. I don't have any major complaints. It keeps my food cold and it hasn't broken. A minor complaint I do have is that the freezer gets so cold I have freezer burn on my meat if I keep longer than a few days and my cauliflower rice develops packets of ice on it. My freezer setting has been at the number 2 setting (right below the recommendation) not sure if I've misunderstood how it works. Would a higher setting make it more cold or more warm? It only says min to Max so I guess it could go either way. The fridge gets the job done though. I haven't experienced any temperature variances within the fridge part. It seems to keep a steady temp throughout. I keep my milk on the door and have never had any issues. My fridge is usually pretty packed too. Oh there's no light in freezer that's not a problem for me, but it might be for others.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Second fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as a secondary fridge in the garage. Good size and stylish design.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 4 out of 5 stars

    Runs quiet, good space for a smaller fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge. Size is plenty big for garage or basement. Plenty of room inside though.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Space

    Rated 5 out of 5 stars

    best fridge by far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing cools everything quickly and has a lot of space to put things in

    I would recommend this to a friend